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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Elli J H.

BLACK ROSES ZOOM CLUB

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The "USER FRIENDLY" features of ZOOM. We are a group of six women - almost all 80 years old. (Most have known each other since kindergarten .). We are in WA, IL, DELAWARE, AND FL. We meet every two weeks on ZOOM and can chat as long as we want to without any interruptions!
What do you dislike about the product?
So far I have not found one thing that I dislike about ZOOM! Neither have my ladies.
What problems is the product solving and how is that benefiting you?
We are not able to go on our trips every year. ZOOM has allowed us to keep our special friendship!


    Melanie M.

Zoom helped my business to expand

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The fact that I am able to work with people all over the US (and beyond) has been life-changing.
What do you dislike about the product?
It is used so much that many people are getting tired of working this way. Additionally, the interface for performers is difficult (the audio mixing is a bear - and if people are trying to sing or speak at the same time, that's impossible and annoying)
What problems is the product solving and how is that benefiting you?
My ability to work during the pandemic. Since the pandemic, the ability to work from home frequently as well as the opportunity to reach out across the country with the work I do.


    Jill M. S.

Straight forward and easy to use

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like that it is so easy to use. I can send off the log in information and it's easy for a novice to log in.
What do you dislike about the product?
I'm not sure. Outside of some connection issues I don't have an issue with zoom.
What problems is the product solving and how is that benefiting you?
Bring together people from all over the country whom we wouldn't otherwise be able to engage with.


    Deborah L.

Dependable and great audio quality for podcast.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, dependable, very good audio quality for podcast episodes, I like the chat and questions features, and inviting people is easy.
What do you dislike about the product?
I don't usually use it to schedule. I just email the link right before the meeting. I have to figure out how to do that.
What problems is the product solving and how is that benefiting you?
I never thought I'd have a 100% virtual coaching business, but I love it, and Zoom is the only platform I use.


    Religious Institutions

Easy and effective

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use. I've been using it for a couple years to lead a small group. Many of us are not very techy but we have had no problems. I'd recommend using Zoom to anyone.
What do you dislike about the product?
When I am using Zoom and have a problem or question I am not sure where to go to get an answer. I often go on my phone to then find the answer on Zoom. I hesitate to say I dislike this but it is more of a simple bump in the road.
What problems is the product solving and how is that benefiting you?
Gathering with a group of folks to discuss a book and socialize. It has been very effective for our group, especially when we could not gather in person. Though we could meet in person we still use Zoom to meet weekly.


    Religious Institutions

Outstanding Application for Long Distance Communication

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is pretty intuitive, has excellent internal administration, and has the capability to support large audiences for meetings. Zoom is much easier to use than other apps I've experienced.
What do you dislike about the product?
The only downside I've experienced was difficulty within Outlook in double-scheduling meetings; however, this could have been due to my inexperience with the application since I use it so sparingly.
What problems is the product solving and how is that benefiting you?
Zoom allows me to conduct ministry board-of-director meetings despite having board members spread out throughout the United States. It allows video interaction while previously we used conference calls.


    Jasmine H.

Zoom Gets People In The Room!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom is it's ease of use and the website integrations. I can easily link Zoom to my other business platforms without the worry or hassle that something will go wrong.
What do you dislike about the product?
The only thing I would say I dislike is the cost to add on Webinars. I believe that it should not cost as much as it does and the fact that we must still pay our monthly subscription rate plus the add on is a bit much.
What problems is the product solving and how is that benefiting you?
Zoom helps me solve my business problem by allowing me to connect and reach people around the world. I can host an event in the United States and feel confident that I will be able to host it with ease.


    Allison K.

Zoom has worked consistently and well

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I have been able to learn and use Zoom for multiple meetings for my congregation during and continuing despite COVID.
It is easy to schedule meetings and tailor the setup for our security needs. Everyone has been able to join without difficulty.
We can share screen for documents, photos and videos.
What do you dislike about the product?
Occasionally the updates occur frequently and a tool's location may be changed. But this does not generally pose any problem.
What problems is the product solving and how is that benefiting you?
Meeting online is preferable for some folks and we are able to meet that need/preference. It is especially good for out-of-town consultations. We like the interactive nature of the services we can offer online and the breakout rooms allow for more intimate sharing.


    Mary W.

ALWAYS there for you.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is always there, with a click I can be in a meeting with people across town or across the world.
What do you dislike about the product?
There is a chat option I'd love to see - I'd like to see the ability to save the chat AND to save the chat with "private" messages removed
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of meeting people at a distance, and having to spend gas money to go to a meeting. If I have a zoom meeting with someone and they don't show, I can just do some work in another window


    Chiffon S.

The only video platform I like.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like the easy-to-use dashboard. It's attractive and approachable. The user interface is so intuitive. If you know how to use windows or android then you can use zoom.
What do you dislike about the product?
Troubleshooting can be a little hard. If you are not knowledgeable about making corrections through the control panel. It might be better if you had some tutorial videos to help users understand.
What problems is the product solving and how is that benefiting you?
Your platform provides secure digital meeting spaces with reliable and established tech. I'm very productive on the platform. Zoom has allowed me to continue my business in this post-COVID.