Zoom
Zoom Communications, Inc.External reviews
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Zoom is a great platform but...
What do you like best about the product?
versatility, able to add make-up to video views
What do you dislike about the product?
one host cannot hold multiple meetings at the same time. If one meeting runs late, the next meeting cannot start until the previous meeting ends; two meetings cannot happen at the same time if they are via Zoom. Teams, on the other hand, does not have this issue. for an EA like myself, who sets up multiple meetings for multiple people in different teams, that I had to find this out the hard way. Zoom needs to work around this and find a solution!
What problems is the product solving and how is that benefiting you?
working remotely
Zoom in live production
What do you like best about the product?
Zoom has transformed the way we have been doing live events by not requiring us to bring speakers to the conference in person. We can bring them in remotely.
What do you dislike about the product?
The quality of a basic account is standard Def. You have to upgrade to a 720 account to get some HD. I can't seem to find a way to upgrade to full 1080p with the account we have.
What problems is the product solving and how is that benefiting you?
We no longer have to spend thousands of dollars flying participants/speakers into our events. We are able to bring them in virtually through zoom and integrate it into our vision mixing software
Zoom = A Place to Meet When There Is No Place
What do you like best about the product?
I like the ease of Zoom. Setting up meetings is easy and then once the meetings are happening it moves smoothly. Adding people in is easy. I am grateful that I have Zoom so I can meet with as many people as we want. We even used Zoom once to do a "Congratulations" Graduation event. That was amazing.
What do you dislike about the product?
I wish that Zoom had another way of doing "Chat" It can become almost the dominant feature and when one is doing "chat" it goes to all persons. I would like some windows to be minimized or not at all.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of having to get in a vehicle and driving somewhere and sitting in a meeting with others. I appreciate the collaborative work that can be done over Zoom.
Mostly Great With a Few Exceptions
What do you like best about the product?
The ability to meet face to face with anyone across the globe. I also really like all the video features such as enhancing eyebrows, lip color, face touch-up, etc. It makes it easier to Zoom when I know I don't have to look perfect because Zoom will give me a little appearance boost if I want it to. I wish the blur background or the faux background feature would work on my Macbook Pro but sadly it doesn't. But I think it's a great feature for those it does work for.
What do you dislike about the product?
I notice the time clock seems to have been moved or disappeared altogether. This was helpful in seeing at a glance how long I have been on a call with someone. Also, as I understand it anyone on a group Zoom can download the chat transcript will INCLUDE PRIVATE CHATS between members. To me, this is a major drawback if that's how it still works. Major. Drawback.
What problems is the product solving and how is that benefiting you?
Zoom allows me to do more speaking engagements because since COVID so many groups, associations and businesses have switched to online / Zoom meetings as a regular part of business. I have spoken for more groups virtually during COVID than I would have done in person. It also allows me to meet with clients weekly and run my coaching practice as a fulltime nomad.
Zoom Works and is Dependable
What do you like best about the product?
Zoom is generally simple enough to use and has built a product that is stable and dependable. Quality is always good. Good human factoring.
What do you dislike about the product?
Zoom has begun adding too many features and functions that are nice but add overhead to the basic need for videoconferencing. Need to keep it simple and clean.
What problems is the product solving and how is that benefiting you?
We are a 100% remote organization, so Zoom provides us the capability to be connected day in, day out so that we can operate as a business and accomplish building a digital grantmaking foundation. We use Zoom to meet with grantees, partners; plan and decide, develop and troubleshoot, and occasionally to just meet and have some fun together.
It's user friendly and has never been complicated to understand unlike other virtual meeting sites
What do you like best about the product?
I think the ease of being able to join meetings is one of the most appealing things. You press on the link and automatically join the meeting without having to confirm too many things.
What do you dislike about the product?
I dislike how it is not very easy to identify when your sound is on when joining a meeting. It looks very different when you join on your mobile device and your computer, it'd be nice if icons were larger.
What problems is the product solving and how is that benefiting you?
When I first started using Zoom the feature for background noise was not available, so the fact that they have solved the issue to adjust your background noise has been helpful.
Zoom has been am amazing platform to stay connected to my clients.
What do you like best about the product?
The ease of use and the reliability of the technology. Very user friendly.amenities. I was able to navigate and figure out how to fully function in no time at all.
What do you dislike about the product?
I wish there was a little more cloud storage available with the pro plan. The next plan up allows for more cloud storage, but is way more than I need in other ammenities.
What problems is the product solving and how is that benefiting you?
During covid I had to reinvent myself as an online teacher when I had to close down my studio. It let me create a whole new way of continuing to hold space for my yoga community.
Good Video Conferencing Platform
What do you like best about the product?
I appreciate the breakout rooms, the ability to share files through chat (though that doesn't always work for everyone, and the ease of managing the actual meeting room.
What do you dislike about the product?
I don't love the limitations when sharing my screen or some of the limitations when using Zoom on the mobile app. I've been in meetings where people did not realize the annotation feature was live and someone started drawing on the presentation slides.
What problems is the product solving and how is that benefiting you?
I teach online and Zoom does make it easy for me to add variety to my lessons with polls, collaboration with the whiteboard feature, and breakout groups. I also find Zoom works well for my one-on-one coaching sessions and networking meetings.
Good video and audio quality.
What do you like best about the product?
The video and audio quality are good. I also like the way that you can see all the particiaptes. Screen sharing is one of the best features for displaying what you are talking about.
What do you dislike about the product?
It is hard to figure out how to change who is the host of the zoom meeting. I also wish there was a way to send chat messages back and forth with other people in the meeting.
What problems is the product solving and how is that benefiting you?
Zoom allows me to have work meetings anywhere. This is great because it is not always possible to be in the office. Muting and hiding your screen is nice since you can't do that during in-person meetings.
Connecting beyond the Pandemic
What do you like best about the product?
It has supported me during the pandemic to continue to do my job seamlessly when work from home was mandatory. However, even as the pandemic has eased, I still use zoom a ton.
What do you dislike about the product?
Zoom fatigue is a real thing. It is hard using zoom for certain types of meetings or if used too frequently. Having to attend full day webinars or conferences on zoom is hard.
What problems is the product solving and how is that benefiting you?
I love that I can work a hybrid model and work from home some days because zoom allows me to stay connected to anyone. We also have multiple sites all over the city that used to require travel but now zoom can step in as a solution.
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