Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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The reason I’m making money
What do you like best about the product?
Great for rural businesses that need client face time but that aren't located where there clients are located.
What do you dislike about the product?
Sometimes challenging working with users on an iPad. I'm an educator, so a lot of times, students will share their screens with me and I'll annotate to help them track their logic or see where they made an error. Can't do that when the kid is on an iPad.
What problems is the product solving and how is that benefiting you?
Like I said, my business is rural, and my clientele is at least 40 minutes away. This makes it possible for me to retain my clients and live where I want to. No commute also means I can line clients up back-to-back and not have to get from one to the other. It optimizes my schedule -- when I'm working, I'm working hard and efficiently, and when I'm done working, I'm DONE.
A Game Changer
What do you like best about the product?
Zoom is fairly easy to use. Those who aren't tech savvy can be up and running quickly with minimal instruction. The ease and scheduling meetings and creating an invitation list enables planning for future events. The quality of the video and sound are good.
What do you dislike about the product?
I cannot access my contacts list from within the app. I have to enter individually and the process isn't intuitive clinks can be confusing or glitchy. Interactivity between Zoom and my Apple contacts would be great.
What problems is the product solving and how is that benefiting you?
I use Zoom with my Osher Lifelong Learning Institute. During COVID, meetings and social interactions were impossible without technology. We were able to expand our contacts beyond our physical catchment area, increasing membership and participation.
Simple, Repeatable, Easy to Use Networking
What do you like best about the product?
I can give control of my screen to a client for them to sign documents and forms. I can schedule zoom meetings with breakout rooms already setup so that when I log in, they're already loaded. I can use multiple devices at the same time so I can use the white board on my tablet, view everything on my laptop, and manage participants from my phone. I can be in multiple breakout rooms at the same time by using multiple devices.
What do you dislike about the product?
The contact/post zoom meeting chat function is frustrating at best.
What problems is the product solving and how is that benefiting you?
Meeting with clients any time, no matter where they are geographically in the world. It makes learning webinars easy to schedule and log into.
Best Collaboration on All Levels
What do you like best about the product?
Zoom is now a household word. It is easy to collaborate and to meet virtually with all levels of users. I conduct weekly sessions that include international participants, usually at least 6 or 7 countries spanning 5 continents. Those who participate range from novice to expert. We've had no technical issues with the platform itself. We also have some impaired users who use the phone dial in feature.
Zoom is always improving and always providing information to keep up to date and secure.
Zoom is always improving and always providing information to keep up to date and secure.
What do you dislike about the product?
There's a good knowledge base, but sometimes it can take a while to locate specific help topics. Also, it's not always clear if some features are only for certain plans.
What problems is the product solving and how is that benefiting you?
I use Zoom in the course of my work with religious organizations. Zoom brings people together to achieve goals and communicate needs. There are other platforms available but I know when I say "Zoom" I have the best chance of engagement.
It just works better
What do you like best about the product?
Consistency of the platform. Video quality is always good - the mouth matches the audio. It is the "kleenex" of the online meeting world.
What do you dislike about the product?
1) That you're not in person with someone. 2) it gets overwhelming when there are too many people on a zoom meeting. Sometimes people use it when they should be using a different webinar product.
What problems is the product solving and how is that benefiting you?
Initially, Zoom solved more problems than now. During the pandemic, it was vital for productivity. Other products have started to catch up that are built into other software we use (Teams). However, outside of internal meetings, we all prefer Zoom.
Zoom is super easy to use!
What do you like best about the product?
I like how easy it is to schedule meetings, add people to a meeting in session, share screens and mark them up, chat, and so much more!
What do you dislike about the product?
The only difficulty I've ever had is someone saying the Zoom link I sent isn't working, and I have to send them a new one. I often suspect it's user error though.
What problems is the product solving and how is that benefiting you?
It enables me to meet with clients and team members remotely to talk and review projects. Meeting remotely saves us travel time and expense, and reduces risks associated with meeting in person (like exposure to pandemics).
Loooove Zoom-ing!
What do you like best about the product?
I like that Zoom is so easy to use. We have some technologically savvy people on our team and those that aren't as much savvy. It seems everyone can use it with ease.
What do you dislike about the product?
I wish Zoom had the ability to take notes for a meeting and send them out to participants directly after the call, or some one-click solution for this type of communication.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of missing being in an office. We work from home and being able to Zoom eases the difficulty of getting to know people, finding answers to questions and keeping in touch on projects.
Easy to use teaching platform.
What do you like best about the product?
Use of my pictures and video while teaching. Ability to share with students.
What do you dislike about the product?
Not easily being able to create a background. Have to use either green screen or set up a room.
Students don't always have easy access when their internet speeds are low.
Technical issues that I can't easily fix during a teaching session.
Need for students to have to create a Zoom account (according to them)
Students don't always have easy access when their internet speeds are low.
Technical issues that I can't easily fix during a teaching session.
Need for students to have to create a Zoom account (according to them)
What problems is the product solving and how is that benefiting you?
Being in an isolated section of Maine and being able to train students across the US. That is a benefit.
Well known and used program so it appears that I am current as opposed to backward.
In general access to the Zoom platform across different electronic devices is a benefit.
Well known and used program so it appears that I am current as opposed to backward.
In general access to the Zoom platform across different electronic devices is a benefit.
Reliable and continuously being improved
What do you like best about the product?
Zoom is reliable and continuously improved. I also like that I can use two cameras at the same time. It is relatively easy to send people an invitation that they can automatically add to their calendars. It is also easy to update a scheduled meeting if there is a need for a change. Because I use videos in my online lectures, video and audio must be transmitted correctly, which Zoom does well. I also like that third party apps are integrated.
What do you dislike about the product?
I think the preferences menu can be made more user-friendly. The Zoom whiteboard is rather rudimentary and can be vastly improved. For example, it should not be necessary to have to send each participant a link. I should be able to define a whiteboard that offers immediate access.
What problems is the product solving and how is that benefiting you?
To work with clients in my somatic coaching work, I need to be able to see them with great clarity. I can use two screens and two cameras for maximum flexibility for my online leadership workshops.
Zoom is THE Best Platform for Teaching and Sharing
What do you like best about the product?
East of use and recording options, the ability to quickly share classroom recordings with students. I love the screen-sharing options and break-out rooms.
What do you dislike about the product?
Lack of space upgrade for recordings, I think it would benefit zoom and users with an option to upgrade storage capacity at any level.
What problems is the product solving and how is that benefiting you?
I teach in a Spiritual NPO, Zoom allows me to connect to all my paritioners, students, teachers, and fellow ministers to create unique learning environments
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