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It works but could be better
What do you like best about the product?
the no phsical phone required, can use own phone, but....
What do you dislike about the product?
the calls show up in the regular phone calls log, it should be completly seperate. Also a couple of co workers complain about dropped calls and not hearing the other person
What problems is the product solving and how is that benefiting you?
not having a work phone for people to contact certian departments and people
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Excellent phone option
What do you like best about the product?
It is very easy to navigate and adjust as your business changes. Very easy to implement and integrate into your business.
What do you dislike about the product?
Would be great if the reporting was a little cleaner and easier to manipulate to pull that data you need.
What problems is the product solving and how is that benefiting you?
Phone issues.
Great Quality and Convenient
What do you like best about the product?
All of the integrations are helpful and convenient
What do you dislike about the product?
I would really like if the cost could come down a bit
What problems is the product solving and how is that benefiting you?
Ease of meeting with employees as a remote company
Zoom has been a good experience for all out users.
What do you like best about the product?
Always easy to use and manage. Great customer support
What do you dislike about the product?
I dont know of anything I would change. Maybe update in background.
What problems is the product solving and how is that benefiting you?
Alows us to manage free workdesk and zoom rooms.
Zoom is the best in the industry
What do you like best about the product?
As someone who's used it all: MS Teams, Slack, Discord, Skype, Google Meet, and Zoom—the latter is the best, by far. Zoom is the most accessible web conferencing platform on the market, it's easy and free to use, you can download it quickly on practically any device, and video/audio quality remains high. I use Zoom daily for internal and external meetings, and I also find that the reporting analytics are far superior to other platforms. When we reach out to customer support, we usually get the issue resolved within 1-2 business days, which is also much faster than other similar services.
What do you dislike about the product?
One thing that I dislike about Zoom Workplace is that it can be a bit confusing trying to access the exact information you're looking for on a meeting report. I think one thing that would be helpful is if Zoom did a little more in the realm of UX studies on their reporting/analytics hubs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace simplifies our workflow by allowing us to set up reminders and contact points before and after the meeting. Additionally, the scheduler allows for clients to book one-on-one meetings with our staff with ease.
SaaS Exec enthusiasm
What do you like best about the product?
The combination of packaged services that provide an all-in-one service to our employees
What do you dislike about the product?
I don't have any dislikes! Zoom Workplace fits all of our needs, and we are exploring how to leverage more of its features and reduce other softwarte subscriptions.
What problems is the product solving and how is that benefiting you?
Our company is 100% remote workers. Zoom bridges the geographic gap for all of us and our clients and makes it easy to have meetings, communicate and collaborate.
Zoom Phones great improvment
What do you like best about the product?
We have changed to Zoom phones a month ago, The implementation was quick and easy. The system works great and I did not get any complaints form employees. Customer service is great in helping us solve any issues oranswer questions that come up
What do you dislike about the product?
in order to get calls you have to be on your headset all day long in the office or you do not hear the phone ring, or you need to plug the headset each time before picking up the call.
What problems is the product solving and how is that benefiting you?
Since employees working both from home and the office Zoom solved the need for employees to use thier personal cell phones when working from home.
Zoom Workplace Review by A Small Law Firm
What do you like best about the product?
Zoom Workplace handles both our phone and meetings services. It was the easiest to understand and configure. The noise cancelling function is excellant compared to others. It even worked with our old physical VIP phones making intergration smother. Customer support was also excellant when needed. Zoom provided a team to provide training and assist me with the migration process.
What do you dislike about the product?
The app sometimes is not compatible with other meeting apps which we have to use if the other companies use something different than Zoom.
What problems is the product solving and how is that benefiting you?
It simplified our phone system and provide an excellant meeting service.
The Standard. Whether you like it or not.
What do you like best about the product?
Everyone knows Zoom. It's a trusted name in the video confrencing software world. People trust it and therefore it addes credibility to our business when we use Zoom links.
What do you dislike about the product?
When we dont want or need all the features, we're still paying for them.
What problems is the product solving and how is that benefiting you?
We needed a video conferencing soltion that does a few things. Integrates with OnceHub for our scheduling. Records sessions in the cloud and allows for ease of sharing recordings to our clients.
Zoom in the Workplace
What do you like best about the product?
I like the accessibility. Anyone can join as a guest and most of the features are pretty easy to find
What do you dislike about the product?
A better placement of the SHARE SCREEN and COPY INVITE link when using a smaller screen (when the view is in grid mode). I have noticed that those who are not rehersed in using Zoom in their everyday have an issue finding these buttons. I also wish there was a way for me to transfer/add people to hosting duties more easily.
What problems is the product solving and how is that benefiting you?
Mostly screensharing and video conferencing. benefits us greatly because we have international clients and remote workers
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