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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sakshat K.

Convenient and Efficient for Meetings with Room for UI Improvement

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace very convenient because it allows me to video chat and privately chat with someone without needing to switch to a different platform. I also appreciate the one-hour limit for meetings, which is more than enough for a productive session. The voice command feature is really nice as it lets me operate hands-free and complete tasks easily. Additionally, I like the room connector feature, which is helpful during my internship when the HR and tech teams need to exchange information. The initial setup was very easy, just a simple download and login, and it was good to go.
What do you dislike about the product?
The interface, it can be made a bit more engaging. Yes, like make the buttons more animated.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes video chatting convenient, allowing private chats without switching platforms, and offers a one-hour limit that's effective for meetings. The voice command feature is great for hands-free operation, and the room connector helps us easily communicate and exchange information during work.


    Candace D.

Effortless Virtual Consults with Zoom Workplace

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace very easy to use and safe. I like that there are no problems, and I appreciate the ability to turn video on and off. I particularly like that I can use it for virtual consults, which is super helpful for our patients who are out of state, as it dramatically reduces the need for multiple appointments. The setup was very easy for us, and everything works really well without any issues.
What do you dislike about the product?
I do not dislike anything about zoom
What problems is the product solving and how is that benefiting you?
Zoom Workplace is easy and safe to use, helping with virtual consults. It lets our out-of-state patients have appointments without multiple trips.


    Hospital & Health Care

Intuitive, Feature-Rich Virtual Meetings with Zoom Workplace

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace works well for virtual calls and meetings, and it supports breakout rooms, polls, reactions, and chat. I find it very intuitive to use, and overall it performs reliably. It can also be used as a phone system for an organization, and it can integrate with an organization’s existing phone system as well. Deployment is straightforward: it’s easy to roll out Zoom to all PCs, or users can install it themselves. I’ve used Zoom many times over the last five years, and it has consistently worked well for me.
What do you dislike about the product?
One of the few downsides I’ve noticed with Zoom Workplace is the way it installs. If Zoom is installed to a user profile, it doesn’t require admin access, which is convenient. However, it also won’t update until the user launches it again. As a result, the user’s version is often out of date, which can be inconvenient. This is also a concern for IT security teams.
What problems is the product solving and how is that benefiting you?
Zoom allows virtual meetings, calls, or classes to take place remotely or in a hybrid arrangement.


    Education Management

Reliable, Easy-to-Use Video Calls with Strong Audio/Video and Handy Features

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
Zoom is very reliable and easy to use, making it simple to connect with team members, families, and partners. The video and audio quality are generally strong, and features like screen sharing, recording, and chat make it effective for both meetings and presentations. It’s also widely adopted, which makes it convenient since most people are already familiar with how to use it.
What do you dislike about the product?
At times, the platform can feel a bit basic compared to newer tools, especially in terms of collaboration features. Managing meetings, links, and recordings can sometimes become disorganized, and navigating settings or controls isn’t always as intuitive as it could be. Additionally, occasional connectivity or audio issues can disrupt the experience.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of remote communication and collaboration by providing a reliable platform for virtual meetings, calls, and presentations. It brings teams together regardless of location, making it easier to stay connected, share information, and collaborate in real time. This improves productivity, supports faster decision-making, and allows for more flexible and efficient communication with both internal teams and external partners.


    Suggi S.

Feature-Rich and Bug-Free with Room for UI Improvement

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I've been using Zoom Workplace for the last five months, and the experience is awesome 🤩. It provides various features to work on a project, and I haven't faced any problems 😍. It's easy to search for documents or any files. What I like most about Zoom Workplace is that there are no bugs. The AI features are a major standout because they are functional. The initial setup is highly intuitive, too.
What do you dislike about the product?
User interface. By simplify navigation.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to search for documents or any files, and its AI features are functional.


    Ridham K.

Great Transcripts, But Zoom Can Be Slow to Start

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
Transcripts part it is the best feature of zoom
What do you dislike about the product?
Some time it take so much time to start so yes that is one thing
What problems is the product solving and how is that benefiting you?
It is quite good and has the security


    Mandy L.

Connect with People Worldwide, Effortlessly

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
You can connect to people from all over the globe.
What do you dislike about the product?
Sometimes it can be glitchy and hard to get it up and going.
What problems is the product solving and how is that benefiting you?
Attend meetings from the comfort of your own home.


    Nilesh P.

AI-Powered Meeting Summaries and Smart Drafts That Save Time

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
Its AI features like automatically summarizing meetings, suggesting replies, and helping draft messages are the most loving features.
we can conduct the meeting from anywhere as it is having background changing features.
What do you dislike about the product?
We can’t record the screen unless the host gives permission.
What problems is the product solving and how is that benefiting you?
Saving time with AI-generated meeting summaries and action items. Also Improving communication through seamless video calls and team chat.


    Manisha M.

Simple Setup, Fun Features, But Needs Better Poll Instructions

  • March 19, 2026
  • Review provided by G2

What do you like best about the product?
I used Zoom Workplace for my classes and collaborating with peers. It saves me time since I don't have to travel to meet my colleagues. I enjoy the reaction features and the filters; they're great stand-alone features. The initial setup was very simple!
What do you dislike about the product?
The polling feature was a bit tricky to get the hang of. Maybe have some more instructions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace saves me time by eliminating the need to physically meet up with colleagues.


    Samir A.

Effortless, Reliable Group Collaboration with Zoom Workplace

  • March 19, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how easily it connects many people at once without slowing down. During my studies and preparation, it helped me attend classes, collaborate with others, and stay engaged, all without technical interruptions.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is that it sometimes shows internet connection issues even when the speed is good. This can interrupt meetings and affect the overall experience, especially during important sessions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication challenges by improving sound quality and providing AI-generated notes. This benefits me by making conversations clearer and helping me quickly review key points without missing important information during meetings or study sessions.