Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless to Use with Impressive Features
What do you like best about the product?
Its ease of use, the number of features it allows and east to connect.
What do you dislike about the product?
There is nothing that I have come across that i do not like.
What problems is the product solving and how is that benefiting you?
Connecting to multiple people , especially outsider with ease.
All-in-One Collaboration Hub That Streamlines Workflows
What do you like best about the product?
I like that it puts many tools in one spot. It's not just for video calls anymore. I can jump from a meeting to a team chat, share a file, work on a digital whiteboard, or even check my calendar, all without leaving the app.
What do you dislike about the product?
slow performance sometimes, especially when opening the app or switching between its different sections. Also, the free version's time limits for meetings can be annoying, and the many features can make the setup feel a bit complicated or busy at first
What problems is the product solving and how is that benefiting you?
Problem Solved: Having to switch between a video app, a chat app, a file-sharing app, and a calendar app all day. How it Benefits Me: By putting meetings, chat, documents, and other tools in one place, I save time and can focus better. Everything related to a project is connected, so I don't lose track of notes or follow-up tasks, making my workday much smoother and more efficient.
AI Companion Makes Meetings Effortless and Productive
What do you like best about the product?
The AI Companion is genuinely helpful, especially for meeting summaries, follow-ups, and catching up if you join late
What do you dislike about the product?
The app itself can be heavy on system resources, especially during large meetings with multiple features running, which may cause lag on older devices.
What problems is the product solving and how is that benefiting you?
it solves collaboration and hybrid-work challenges by offering reliable video, shared whiteboards, and persistent team chat that works whether people are at home or in the office. This helps keep everyone aligned, cuts down on long email threads, and makes teamwork feel smoother and more connected day to day.
Effortless Collaboration and Reliable Performance with Zoom Workplace
What do you like best about the product?
What I appreciate most about Zoom Workplace is its ease of use and reliability when it comes to communication and collaboration. Whether I need to join a quick team huddle, participate in a larger meeting, or engage in a cross-department discussion, Zoom consistently delivers with solid video and audio quality. It’s also very straightforward to join meetings from anywhere. I value its flexibility and the range of features it offers, such as screen sharing, breakout rooms, and chat, which help make meetings more interactive and productive. Overall, Zoom saves time, keeps everyone connected, and makes remote work feel much smoother.
What do you dislike about the product?
One aspect I find challenging about Zoom Workplace is that it can sometimes feel a bit overwhelming. With such a wide range of features and settings, it’s easy to get lost or spend extra time trying to locate what you need. The platform also depends heavily on a stable internet connection, so even minor drops in bandwidth can cause audio glitches or video freezes, which is especially frustrating during important meetings. Additionally, updates are occasionally released at inconvenient times, requiring you to wait before you can join a call. While Zoom Workplace generally functions well, there are times when the experience is not as smooth as I would like.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses many of the everyday communication challenges that come with remote or hybrid work. It allows people in different locations to meet, share information, and stay connected, all without the usual confusion of coordinating schedules or juggling multiple tools.
Personally, I find the greatest advantage is having everything centralized—meetings, chat, collaboration, and file sharing are all in one place, so I’m not constantly switching between different apps. It also reduces miscommunication, since it’s easy to jump on a quick call or share my screen to clarify what I mean.
Another major issue it solves is saving time and eliminating the need for travel. I can join meetings from anywhere, which keeps things moving even when team members aren’t in the same place. Additionally, features like recording, transcripts, and screen sharing make collaboration smoother and help me stay organized.
In summary, Zoom Workplace removes much of the friction from daily communication and makes it easier to work efficiently with others, regardless of their location.
Personally, I find the greatest advantage is having everything centralized—meetings, chat, collaboration, and file sharing are all in one place, so I’m not constantly switching between different apps. It also reduces miscommunication, since it’s easy to jump on a quick call or share my screen to clarify what I mean.
Another major issue it solves is saving time and eliminating the need for travel. I can join meetings from anywhere, which keeps things moving even when team members aren’t in the same place. Additionally, features like recording, transcripts, and screen sharing make collaboration smoother and help me stay organized.
In summary, Zoom Workplace removes much of the friction from daily communication and makes it easier to work efficiently with others, regardless of their location.
Reliable and Comprehensive Conferencing Suite
What do you like best about the product?
Very reliable and comprehensive suite of conferencing tools with some nice additions.
What do you dislike about the product?
Navigating preferences and options is sometimes a maze and hard to find what you are looking for.
What problems is the product solving and how is that benefiting you?
Regularly use this software to enable face to face to face products demos with potential customers. The newly added "Clips" -- the ability to record short videos or screenshares is a pleasant surprise and loaded with nice little options like a moving gif of your video into your email.
Effortless Collaboration Across Locations
What do you like best about the product?
One of the things I like most about Zoom Workplace is how easy and seamless it is to meet and collaborate, especially across different locations.
What do you dislike about the product?
The constant pings from chats, channels, and meeting reminders can feel overwhelming.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of keeping communication and collaboration organized in one place.
All-in-One Collaboration Platform with Time-Saving AI Features
What do you like best about the product?
Zoom workplace is an all in one platforms that combines meetings, chat, email, whiteboard, docs and clips in a single app. It's built-in AI companion can summarize meetings, generate chat replies, draft emails and helping teams to save time on follow-ups. Ease of Use, Ease of Implementation.
What do you dislike about the product?
Zoom Workplace’s heavy resource usage on older or low-end devices and find the free plan’s 40‑minute group meeting limit restrictive. Unhelpful customer support and confusing billing or cancellation processes. Past privacy and security incidents still make some organizations cautious.
What problems is the product solving and how is that benefiting you?
Zoom Workplace cuts down the chaos of juggling tons of apps just to get my work done. It puts meetings, chat, docs, whiteboards, and AI helpers all in one place, so I can constantly switching tabs or hunting for links. Meetings feel lighter because AI can grab notes and action items for me, and I can stay in the loop with quick recaps instead of joining every call. Overall, it helps me to save time, stay organized, and work with my team more smoothly.
Effortless Meetings with Intuitive Controls
What do you like best about the product?
Zoom provides everything in front of my eyes like If I want to raise hand I can directly by clicking emoji, if I want to share my screen I can directly by clicking on share screen, if I want to end the meeting I can directly end it by clicking on end button in the bottom right.
What do you dislike about the product?
Just the Captions as it interprets some words incorrect as if the person is saying Remit AI it shows in caption remittance.
What problems is the product solving and how is that benefiting you?
It is solving my major problem as if I want to show my client my screen on which I am working so that my client can see it and rectify the mistakes if any.
Versatile Tool That Elevates Productivity
What do you like best about the product?
This is a great tool that can be used for many different types of work.
What do you dislike about the product?
The price is too high for many working professionals or individuals to afford.
What problems is the product solving and how is that benefiting you?
I am looking for a straightforward way to handle meetings and scheduling. My goal is to find a solution that makes organizing and arranging meetings much simpler.
Fantastic Free Solution That Delivers
What do you like best about the product?
It's free and very practical and very punctual and helps communications.
What do you dislike about the product?
the problem i face the most is the 40 minute limit.
What problems is the product solving and how is that benefiting you?
it hels always to communicate and make meetings and solve problems.
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