Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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An invaluable tool for my online business
What do you like best about the product?
Zoom has been a reliable application for my online business where I get to see and hear my coaching clients online no matter where I am. It has been a reliable and very effective way to communicate and do business.
What do you dislike about the product?
The only time I had an issue with Zoom was when I was doing an online music class and it did not allow for the music that I was playing to come through. I believe that this had something to do with settings. Other than that there haven't been any issues.
What problems is the product solving and how is that benefiting you?
Zoom allows me to communicate with my coaching clients in a clear, effective, reliable way. It has been easy to use and a vital tool for over 5 years now in my coaching business.
Zoom is easy and everyone has it.
What do you like best about the product?
I love that zoom has digital backgrounds. My house is always messy and I love that I can hide that!
What do you dislike about the product?
I think it would be nice if Zoom offered a prompt asking you if you intend to record your meeting. That way you don't accidentally forget.
What problems is the product solving and how is that benefiting you?
I work with a team that lives across the united states. Zoom makes it easy for us to all connect!
Best Thing Since Sliced Bread
What do you like best about the product?
Zoom provides everyone with access. I most love that people like me with disabilities, those of us who might not be able to leave their homes for fear of contagion, can use zoom and work on zoom and be able to connect with others on zoom without putting ourselves at risk.
What do you dislike about the product?
The least helpful part of zoom is the false idea that it is hard to use - this is not true! I started my company on zoom in 2019 and taught many people to use it. It isn't hard to use. It doesn't wear you out, especially if you hide yourself from view. AND it is the best way I know of to connect and work safely across continents!
What problems is the product solving and how is that benefiting you?
I hope that one day soon Zoom will solve the problem of overlapping speech. I work in theatre, and it is wonderful to be able to hear new work on zoom. But zoom doesn't allow for overlapping speech. It would be amazing if there could be a way to set the sound to incorporate overlaps instead of jumping to the loudest box. Zoom has done amazing things with sound for musicians, and I think this is the key to helping with this rather niche issue of mine that would benefit all the people in the theatre industry who are working to create on the zoom platform.
Info from a satisfied customer
What do you like best about the product?
I use Zoom to teach safe boating classes to the public, to manage moderate sized-meetings up to about 30 and to have face-to-face chats with fellow instructors. I love the freedom that I have to call a meeting anytime and to see the other person/people in a comfortable setting. In our classes, we ask the students to leave their camera and mic on so they can interrupt us at any time. They love that feature, and not only take advantage, but sent thank-you notes when the class is over. Finally, I think the recording ability is a great feature. Instructors can see "how they did" and it gives us a file for our secretary to grab the minutes and for me a contemporary recall of what was promised (or not).
What do you dislike about the product?
I still have students and co-workers who have mic fright or are camera shy. I can't dissuade them from that concern. I have conquered the rickety computer microphone with a SURE unit that makes my voice boom--and I like that part. I still have issues with color, sometimes my face is orange, and then "pops" and turns back into flesh color. I have no idea how that happens, but it does happen when I least expect it, and students comment on it as well. I would like it if Zoom contacted me to let me know I am storing recordings for too long, and give me a chance or suggest that I erase them.
What problems is the product solving and how is that benefiting you?
Zoom got me through the pandemic and helped me build my business. I used to teach in the classroom of my Florida location, and would have 12 to 16 students in a class which was offered about 4 times a year. More frequent classes than that simply didn't work. But as soon as we started to teach on-line on Zoom we picked up students from all over the country. Now my classes are about 25% locals and 75% students from hundreds, even thousands of miles away. It's not unusual to have Hawaiians and Alaskans and people from anywhere in between.
Zoom is absolutely the best video conferencing software I have ever used!
What do you like best about the product?
The ability to control audio precisely so people can hear me play my guitar and mandolin is absolutely VITAL. I love these pro audio features and think every music teacher would benefit from them.
What do you dislike about the product?
The UI can be a bit confusing at times, but that is the risk of having such a comprehensive set of controls. I have definitely started a webinar with the chat disabled or my panelists' audio muted and it took quite a while to figure out what was going on. That made me look a bit unprofessional in the moment.
What problems is the product solving and how is that benefiting you?
I conduct a lot of online music classes and workshops and Zoom makes my work so much easier than its competitors. Being able to run a live workshop with hundreds of participants who can see and hear me clearly is essential, but the added benefits of Q&A, chat, and functions like hand-raising, etc. are amazing. Wouldn't trade my Zoom membership for anything at this point!
Meets my needs, efficient, and been reliable thus far.
What do you like best about the product?
Screen sharing. Being able to show slides or work done, especially live is most helpful and at the top of my list. This zoom is meant for our bible study but I have used to be able to work on a funeral program with family members abroad (Samoa and in the states) and we came together to work on the program. They saw me working on my desktop and my family was able to give feedback. My family members were telling me what to take off and what to put on and it was so easy. So when we all got together at the funeral and saw the final product, it was so rewarding to know that we did it together as a family. Saving us time, and money while getting the work done from the comforts of our own homes. Thank you Zoom.
I would also like to note, that as a church family, we have cell groups (aka bible study groups) that all have their own zoom as well as the ministry having its own zoom to accommodate more people. Zoom has been a very important part of our ministry so I would be answering for both my own and my church's zoom accounts. Mahalo!
I would also like to note, that as a church family, we have cell groups (aka bible study groups) that all have their own zoom as well as the ministry having its own zoom to accommodate more people. Zoom has been a very important part of our ministry so I would be answering for both my own and my church's zoom accounts. Mahalo!
What do you dislike about the product?
Being cut off (connectivity issues) that may or may not be associated with Zoom, the (what I call) "transformer voice over" - where the speaker sounds distorted, and having random people jump on our calls uninvited.
What problems is the product solving and how is that benefiting you?
Not too sure to be honest. But I guess I can say from when I first started using zoom versus now, connectivity is much more solid. One big thing was the security also, since the one 'moment' of "hackers" jumping on people's lines was an issue, I find that it hasn't happened since Zoom addressed and made things more secure. Thank you Zoom.
Zoom is a great program that helps me connect with my clients!
What do you like best about the product?
I have used zoom for almost 7 years, and it's been a tremendous help in communicating with my clients. The new features that have been added over the last 2 years have also made the app more functional.
What do you dislike about the product?
I have a small team of 4 people that I would like to connect with individual zoom accounts, but the team accounts start at 10 accounts.
What problems is the product solving and how is that benefiting you?
I am a private tutor/Instructor, and there are situations where we may not be able to meet in person: traveling or different locales, weather related cancellations, and illnesses. Zoom allows us to still meet, avoiding the loss of time.
easy to use and has all the features I need
What do you like best about the product?
Very easy to use. I love the flexibility of the gallery view and like being able to pin the views I want. I've tried a few other conferencing software like Webex, Skype and google meet, but for a small meeting setting Zoom meets all of my needs and looks the best.
What do you dislike about the product?
I don't know if it's because I don't know how to use it or if it's my account level (I have the cheapest paid plan), but I'd like to be able to control the other participants' views when I'm the presenter. This is minor, but I'm using Zoom to teach children remotely, and sometimes they would play with the views so they can see themselves ... and then they start to get distracted and make faces at the screen.
What problems is the product solving and how is that benefiting you?
making remote meeting and teaching easy
Keeps me globally connected
What do you like best about the product?
It is so easy to use and gives me the opportunity to connect with people worldwide on a very deep basis.
What do you dislike about the product?
Zoom makes a lot of changes and doesn't warn us when it does. Sometimes things disappear!
What problems is the product solving and how is that benefiting you?
The ability to connect during the Pandemic and prevent feelings of isolation even during lockdown.
Very Widely Used and Easy to Operate
What do you like best about the product?
I love that zoom is now a household name so anytime I schedule a meeting I have no issues with people not having the software. All of the functions of the software are easy to use and work well.
What do you dislike about the product?
There are no real issues I have with zoom.
What problems is the product solving and how is that benefiting you?
It is allowing me to connect with people all around the US that I communicate with for my coaching services and allows me to work remotely.
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