Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is Incredible
What do you like best about the product?
In today's world, video conferencing is essential. Zoom's streamlined process will always be my go-to. I rarely have any issues with Zoom, and when I do, customer support is always on top of it.
What do you dislike about the product?
At this time, I cannot find anything I do not like about Zoom. The service is phenomenal, and customer support is always helpful. I will always use Zoom for my video conference meetings.
What problems is the product solving and how is that benefiting you?
The only problem that we are facing in a COVID world is that meetings that used to be in-person are now being done via video conference. Zoom helps people who work in different office, states, and even countries communicate and stay in contact.
Great features & connection
What do you like best about the product?
I like how there are so many features for 1:1 calls, group calls, workshops, etc. They're all super easy to use. I especially love being able to connect to my client management system so that workflows can be smooth, which gives clients a great experience.
What do you dislike about the product?
Sometimes wish Zoom could be used from Chrome (or another browser), similar to how Google Meet doesn't require an app. Otherwise, the functions and features I use for Zoom work well for what I need.
What problems is the product solving and how is that benefiting you?
Problem: Face-to-face communication with long-distance or even international clients. Solution: Using Zoom to be able to talk face-to-face, which helps develop a professional relationship and trust between each other.
Zoom is so regularly used I never have to stop and explain to people how to use it.
What do you like best about the product?
The instructions are clear. If Zoom is Not an option for the user, the call-in number is clear and concise. And I like the background blur because there are times that my background is messy And it's not something I want customers to see. So I look better on camera.
What do you dislike about the product?
The only time zoom is a problem for me is not anything about zoom it's about the connection that the other people have. They don't seem to know when their connection is bad until they get cut off.
What problems is the product solving and how is that benefiting you?
I believe in relationship marketing. And my business is online so zoom helps me to meet people face-to-face and still continue the work of being personal with my customers.
Zoom has helped me in business, especially after Covid-19 arrived.....
What do you like best about the product?
Zoom allows us to still conveniently meet and conduct business online. Covid made it tough to do things face to face and Zoom came in and saved the day and a lot of businesses.
What do you dislike about the product?
I draw a blank.....Someone's internet connection doesn't have anything to do with Zoom lol
What problems is the product solving and how is that benefiting you?
It makes it possible for me to work at home without people knowing that I am not in the office but still remail the professional background and setup.
Easy to use virtual meeting space
What do you like best about the product?
Zoom is very easy to use. It is easy to create a meeting and share out the link to join. Screen sharing is also very helpful in illustrating points for business meeting presentations or school groups etc. The ubiquity of zoom now thanks to the pandemic means that most people have either used zoom or have heard of it making troubleshooting issues fairly easy.
What do you dislike about the product?
Some of the more useful collaboration features, like Whiteboard, are not intuitive for those who are technologically challenged. Likewise, sometimes the audio/video quality is a little lacking even with high connectivity and good cameras/microphones.
What problems is the product solving and how is that benefiting you?
Zoom allows us to meet much more frequently and at less expense. This has increased our communication and collaboration on special projects tremendously. Being able to join from almost any device or phone and partake in the meeting increases the accessibility for everyone involved.
The most dependable way to have telehealth therapy sessions.
What do you like best about the product?
I enjoy how user-friendly it is and that the cost as an individual provider is highly affordable. It is also dependable and I have never lost sessions because of issues with the server.
What do you dislike about the product?
I wish some of the options like being able to customize your meeting invitations were available to single license business owners.
I would like to be able to customize my meeting invitations without having to have more business owners. It would save more more time and make me more productive. Right now, I have to manually do emails to include a sentence about ensuring they are in a safe and confidential place.
I would like to be able to customize my meeting invitations without having to have more business owners. It would save more more time and make me more productive. Right now, I have to manually do emails to include a sentence about ensuring they are in a safe and confidential place.
What problems is the product solving and how is that benefiting you?
It gave me a way to see my clients in a safe way during a pandemic. It has allowed me to continue to earn my living.
I would say, I was more productive than what I would've been able to be. It has also been more flexible for others and allowed them to see me, when they wouldn't otherwise because they can use their lunch breaks and not have to leave their job/home.
I would say, I was more productive than what I would've been able to be. It has also been more flexible for others and allowed them to see me, when they wouldn't otherwise because they can use their lunch breaks and not have to leave their job/home.
Zoom is the Best Platform for Business Meetings and Training
What do you like best about the product?
The engagement tools in Zoom are very sophisticated and keep participants active! It is very difficult for individuals to fall asleep when there are so many tools that they can use (i.e. annotation, video, camera, whiteboard, chat, breakout rooms, etc.)
What do you dislike about the product?
One of my favorite Zoom tools can also be a challenge. I love using the annotation tools, the challenge is the annotations bleed through to other pages. I am hoping this is something that can be fixed in the future, but it is not a show-stopper.
What problems is the product solving and how is that benefiting you?
I can teach corporate workshops not just in the United States, but in nearly any country where the participants have internet access. I have also been able to save my clients a tremendous amount of money on travel expenses.
Zoom was what I needed when I needed it !
What do you like best about the product?
When the pandemic hit, I had just been elected president of our resident association, around 350 people, and we needed a way to connect people who were confined to their apartments. Zoom was just what we needed to allow people to see each other without masks and ask questions. It allowed a group of seniors to keep from feeling isolated during the worst of the pandemic.
What do you dislike about the product?
Zoom does require someone to have computer access to use the link, but this is a small price to pay for allowing those who can connect to do so.
What problems is the product solving and how is that benefiting you?
Zoom is now allowing me to connect with friends and family all over the world as well as giving our residents another way to attend meetings.
User friendly platform
What do you like best about the product?
Even for the unfamiliar person or novice, it's a easy as sending a zoom link invite. The person clicks and zoom! They're in the meeting. Zoom easily integrates with other CRM's
What do you dislike about the product?
Unable to create booking rooms from a mobile application.
What problems is the product solving and how is that benefiting you?
Zoom is helping us work throughout this pandemic and seemlesly communicate / run team meetings with employees
Zoom's audio and video is clearer than any other application out there.
What do you like best about the product?
The thing that I like the most about Zoom is the ability to go deeper and deeper in terms of the features. The backgrounds are phenomenal and ability to touch up is great.
What do you dislike about the product?
The thing that I dislike about Zoom is that if I go live, I can't go live via Facebook and Youtube at the same time. I have to choose one or the other and I wish I couldn't do both and more at the same time.
What problems is the product solving and how is that benefiting you?
We conduct job interviews via Zoom and require applicants to give presentations. Zoom is allows that in a multitude of ways through customizations and screen sharing.
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