Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Great platform!
What do you like best about the product?
I like that zoom rarely experiences technical issues. It is very user-friendly and helps our team to connect quickly from locations around the world. I would highly recommend this.
What do you dislike about the product?
There is little that I dislike about the zoom platform. I wish I could save the chat and access that later after the call. That would be my only recommendation.
What problems is the product solving and how is that benefiting you?
It is helping my team be able to work remotely during COVID-19 and keep everything smoothly. We all work ay different places around the world and it is super benefical.
The Industry Standard for a Reason
What do you like best about the product?
As someone that has used and administered all of the competition, Zoom is by far the easiest to use as both a user and administrator. Every feature you need is available and vendors are quick to integrate with Zoom. Even the most novice end user has little to no difficulty navigating the controls for meetings.
What do you dislike about the product?
Most of the issues I've had with the platform have been fixed as the product has matured over the years. I don't really have any complaints. This is the industry standard for a reason. Zoom is now the "Klennex" and "Scotch Tape" of the video conferencing world.
What problems is the product solving and how is that benefiting you?
The work from home life has been greatly improved with Zoom. We previously had a competitor's product, but Zoom has made it so our end users have many less issues setting up and joining meetings, both internally and externally. I questioned the decision to spend the money at first, but it was worth while.
Positive results and easy to navigate.
What do you like best about the product?
It is easy to use for all types of experienced IT users. Usually connects the first time I log in which has been different from my other video conferencing experiences.
What do you dislike about the product?
Not a lot. I guess sometimes I have had audio issues, but not sure if that is the Zoom software or me as the user.
What problems is the product solving and how is that benefiting you?
Instead of having a phone call with someone that is out of market, we can hop on and have a face-to-face meeting therefore making it more "human" or personal.
Been very helpful for our organization
What do you like best about the product?
The features to share screen, do Webinars, and host have all be helpful. The best feature is the ability to do large Webinars - we have used it often and love it.
What do you dislike about the product?
We don't like that you can not do breakout Rooms when using Webinar... this is something we're considering using another platform. Be hekpful if we could use break out rooms
What problems is the product solving and how is that benefiting you?
The problem of not being able to see employees when they're working from home... this has been hugely helpful in continuing the strong culture we have at the commpany.
Excellent for both personal and professional use!
What do you like best about the product?
I like the ability to meet with individuals remotely. In today's climate, more and more and people are working from remote locations and Zoom makes it possible to conduct collaborative meetings and brainstorming sessions as you would in person.
What do you dislike about the product?
I would like to have more options to add backgrounds and filters to your video as employees are often working from home.
What problems is the product solving and how is that benefiting you?
Zoom is helping to cut down on the amount of travel needed for me to be effective in my business.
Love Zoom!
What do you like best about the product?
Good connections, clear pictures and sound, typcially. Easy to use, so my clients are comfortable using it.
What do you dislike about the product?
On occasion, an attendee gets kicked off, can't hear, etc. Not sure if it's Zoom or their wifi, etc.
What problems is the product solving and how is that benefiting you?
I am able to maintain an in-person feel, remotely, during COVID and beyond, which has greatly improved my practice and saved me time in commuting to my office daily.
Polished interface with great features
What do you like best about the product?
The integrated whiteboard is incredibly useful, especially with the recent update! I'm a math tutor and use the whiteboard all the time. There are also other apps that are very useful, such as the timer app.
What do you dislike about the product?
The only thing I can think of that is ever an issue is that when multiple people are talking at once, Zoom seems to filter out all the voices except one. I want to hear everyone at once.
What problems is the product solving and how is that benefiting you?
Remote work! Having meetings and clients from home is so effective because of Zoom.
New & Exciting Business Changes
What do you like best about the product?
Zoom has allowed us to be flexible for our customers in a way we never could before. We are able to connect remotely and save our customers driving sometimes over an hour to meet with us!
What do you dislike about the product?
The only difficult thing is making multiple meetings work at a time on a business account. We need to use the account for multiple buyers at once and connecting with Caneldnly makes this hard to do.
What problems is the product solving and how is that benefiting you?
Logistics for our customers of saving 2 hours of driving in some instances. We are allowing them the option to meet in person or on Zoom and it's a huge time and gas saver!
Good platform for small business virtual meetings
What do you like best about the product?
The cost is reasonable for the options I need as a small business owner. I like being able to have automated reminder emails go out.
What do you dislike about the product?
Can't think of anything, it really does work very well and is widely used so my clients don't complain about having to download anything else.
What problems is the product solving and how is that benefiting you?
Being able to meet face to face with clients all over the country without the need to travel.
Easy to Use
What do you like best about the product?
The Zoom call is simple and easy to use. The controls are simple and easy to understand. When I introduce new users they are usually able to utilize the platform quickly and without much instruction.
What do you dislike about the product?
When the Zoom call locks up and/or does not display the viewing window completely. Sometimes the system locks up without showing your screen and you aren't aware because the software shows the green box indicating you are sharing.
What problems is the product solving and how is that benefiting you?
I use Zoom as a consultant to communicate with clients throughout the US and all over the world. Additionally, I use Zoom to host a Bible study amongst women throughout the use.
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