Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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The best video meeting technology
What do you like best about the product?
Having worked with clients remotely prior to the pandemic via Zoom, the switch to all-remote was not difficult. Zoom made the process smooth, and has the easiest most intuitive format. It is the most fluid and easiest to set up for people who are not as familiar with video conferencing, and it is easy to direct them remotely to adjust features.
What do you dislike about the product?
Like all video meeting applications, Zoom is limited by what can fit on a screen. The screen sharing with video and sound can get clunky at times, but Zoom is still better than the others.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to give up my physical office. Clients who could meet in person no longer want to bother to drive there, so it saves all of us time.
Reliable platform to use for virtual meetings and calling internationally
What do you like best about the product?
I like the rate for international calling for Zoom it is one of the cheapest options out there. It is also quite reliable in terms of stableness.
What do you dislike about the product?
I think can add more filter features to it and make it more trendy.
What problems is the product solving and how is that benefiting you?
Business meetings are a lot more stable compared to Teams which is a big plus. It also has features that can be used to share screen and other contents.
Great Platform with lots of functionality
What do you like best about the product?
Easy to set up and manage all your meetings both from a computer or mobile device. Meetings can be easily added to any calendar to make it simple to stay on top of your schedule.
What do you dislike about the product?
When using it on a phone or iPad some functions are harder to access. Functionality is still there but wish accessing the features was easier from phone and ipad
What problems is the product solving and how is that benefiting you?
We used it for virtual classrooms during the start of the pandemic, we used it to host virtual meetings and parent teacher conferences. We used zoom for all interactions that would have previously been in person
review of zoom
What do you like best about the product?
easy to use most people use it. easy to itergrate with other platforms.
What do you dislike about the product?
the menu gets lost some times. on multiple screens it gets a little hard to manage
What problems is the product solving and how is that benefiting you?
Everyone we work with uses zoom so it's easy to just jump on. before so many people used different applications and it was a mess
Indispensable but can be pricy
What do you like best about the product?
It is really easy to use. Most organizations allow zoom so it is very rare that you cannot use zoom for your meetings with other custormers.
What do you dislike about the product?
There are some basic features that are either missing or very expensive. E.g. they charge an arm and a leg for cloud storage. Storage is so cheap! Likewise meeting transcription should be included in the Pro plan. Finally, Zoom sometimes hogs a lot of system resources and the video ends up freezing. The only solution is to uninstall and reinstall zoom every so often which is annoying.
What problems is the product solving and how is that benefiting you?
It has saved us a lot of money in travel costs.
Zoom is an essential tool for a working at home employee
What do you like best about the product?
I love the flexibility of sharing screens, muting, adding people, etc. I also love the Google Calendar integration.
What do you dislike about the product?
I don't have anything I dislike. I feel like all of the aspects work for what I use it for.
What problems is the product solving and how is that benefiting you?
I am not sure which problems Zoom is solving, but I am sure it is for the better.
Zoom works great for our 12-step meetings
What do you like best about the product?
Easy to schedule; App works well on Windows, Mac, iPhone and Andriod; Love the copy invitation feature to send email invites; Breakout rooms allow us to have different topics of discussion; Enjoy the virtual backgrounds
What do you dislike about the product?
I know I've had the occasional problems, but cannot think of one which I remember, so nothing bad enough to remember to complain!
What problems is the product solving and how is that benefiting you?
Allows for 12-step people in recovery to attend meetings when the pandemic had everything shut down.
A good solution
What do you like best about the product?
I use my zoom account for business meetings, classes that I teach, and also family gatherings. I really like that I can record to the cloud, makes it easy to get the recording.
What do you dislike about the product?
Not much to dislike. Everything works pretty seamlessly. There are months, though, when I might not use it, and I'm still paying the fee - so that might be a dislike.
What problems is the product solving and how is that benefiting you?
It's difficult to get people together for in-person classes still. Zoom helps with that a great deal. And then having the recording is great in case anyone misses the live.
The Best Way to Collaborate via Video
What do you like best about the product?
It's user-friendly and easy to use. I feel that it's simple enough for almost anyone to understand, but also has more advanced features that are helpful.
What do you dislike about the product?
Zoom as a platform is great, but there are severe limitations to video meetings. For example, it's nearly impossible to have casual conversations while waiting for a meeting to begin.
What problems is the product solving and how is that benefiting you?
Zoom makes it very convenient to schedule meetings when being face-to-face is inconvenient or impossible. It frees up time by reducing the need to commute. During the pandemic, it make business collaboration much easier.
Excellent Service
What do you like best about the product?
It's user friendly, anytime I have run into an issue Zoom customer service has been very helpful and the recurring meeting feature is really nice.
What do you dislike about the product?
If you put letters into the custom passwords, my clients have trouble inputting the password via the phone.
What problems is the product solving and how is that benefiting you?
There are no business problems that I have with Zoom at this time.
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