Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom is the Zenith
What do you like best about the product?
Quite simply, both the account page and the actual zoom experience is extremely user friendly.
What do you dislike about the product?
There is not anything that I dislike. I have used other platforms like Teams,Webex, Blue Jeans, and others and Zoom is much better. It's not close.
What problems is the product solving and how is that benefiting you?
The collaboration with people across the country speeds up the sales cycle and creates an area for creativity as if you're in the same room.
Couldn't imagine the past couple years without Zoom
What do you like best about the product?
The connection to others throughout the world. The ease for everyone to join the meeting. The ease to unmute and mute when needed and same with camera
What do you dislike about the product?
That I cannot add an alternate host on my personal account, like not even one. At times I cannot make the meeting or will be late, I still have to login, then make someone else the host.
What problems is the product solving and how is that benefiting you?
The connections have been great. Even when sometimes there are glitches they seem to reconnect very quickly and that is really helpful to my business and meetings and calls.
Zoom Review
What do you like best about the product?
Been using it since the pandemic started. Great way to connect and share - very cost effective.
What do you dislike about the product?
..Cannot "easily edit the video - cannot put "Labels" or "Captions" on individuals like other platforms. Wish it was more "Studio" like.
What problems is the product solving and how is that benefiting you?
I host a podcast and my Zoom interviews are heard and seen in all 50 states and 55 additional countries.
Productive and Effective
What do you like best about the product?
What I like best about Zoom is the ability to control interactivity through the program itself while still being inclusive.
What do you dislike about the product?
Nothing currently. Everything that I've used so far has made sense.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problems of time and distance. The benefit is easily calling a meeting without asking people to clear their schedule or travel far.
Zoom's Still Got It
What do you like best about the product?
I have been using Zoom since 2014 long before many people even knew it existed. Even though I have a backup, I use zoom as my go-to platform. It is consistent it 99.9% of the time, and recording is always successful. I've had a few of the other platforms that people use fail when you need the most.
What do you dislike about the product?
I don't like the fact that they no longer allow you to copy from the chat. Clicking and being able to go directly to a site is great. However, sometimes you need that information to use somewhere else. They no longer let you copy, not sure why it makes no sense.
What problems is the product solving and how is that benefiting you?
Zoom gives me an easy way to have meetings with clients globally. It doesn't matter if they're local or thousands of miles away the experience for them is the same since I'm online for my business, this is very important. I know I'm going to have the same consistent experience with Zoom
Zoom works great and is extremely easy to use.
What do you like best about the product?
Very simple to schedule meetings, admit participants, sound/video is normally clear with little interference.
What do you dislike about the product?
I have tried to send invites and invariably they go into a Black Hole. So, I have to copy and paste on a separate email to send for each scheduled meeting.
What problems is the product solving and how is that benefiting you?
Due to COVID and multi-state 401k clients, Zoom allows me to conduct education and trustee meetings from my home office at anytime of the day.
One of the Best Tools to have for your Business!
What do you like best about the product?
I love how easy and funcitional Zoom is to host our team meetings. Being able to all gather on the same video call makes it really easy for us to run our organization.
What do you dislike about the product?
The only downside we see a lag of video with the audio sometimes, not too often, but every now and then. We use the desktop and mobile version and it seems that it happens on both platforms.
What problems is the product solving and how is that benefiting you?
There are times where the team can not meet in person, so with Zoom we are all able to communication with our video cameras, which helps not having to cancel our monthly meeting.
The most universal meeting software there is
What do you like best about the product?
Zoom has become part of the daily norm of post-pandemic work life. I like that every person I meet already has Zoom so that no one has to download a new software just to communicate.
What do you dislike about the product?
The main downside to Zoom is that there is a monthly cost if you have meetings over 45 minutes long. There is other software out there that is free, although not as robust as Zoom.
What problems is the product solving and how is that benefiting you?
Zoom makes collaboration across the planet possible. There are members in my company that work remotely in a different state and we are able to stay connected through Zoom.
Private piano lessons on Zoom
What do you like best about the product?
Teaching piano lessons on Zoom is pretty user friendly. Most people are familiar with Zoom already and have it downloaded. It can be used on any device and people feel comfortable with it. If I used any other app, people get uncomfortable simply because they haven't used it or aren't familiar with it or it's not easily available on every single device.
What do you dislike about the product?
It's way too difficult to turn on original sound for music lessons. It should be much more user friendly and it should be labeled music mode because a lot of teachers use Zoom for music lessons. Tablet and phone users shouldn't have to sign out of Zoom to turn on original sound and then sign back in and turn it on again. Just make it always available. Also, I had to create my own user friendly instructions with pictures to guide students on how to turn on original sound on a tablet or phone. Zoom should've made videos and instructions for me. It's too complicated and if I'm already paying for the service, Zoom should make instructions way easier to find and much more user friendly. Zoom needs to include an update to allow chromebook users to annotate and use original sound. This is a huge flaw because a lot of students only have chromebooks and it makes it much more difficult to teach if they can't enable original sound or annotate but everyone else can.
What problems is the product solving and how is that benefiting you?
Teaching remotely! I couldn't do it without Zoom! Specifically, I love that it's easily available on a wide range of devices and most people are very comfortable with it.
Zoom’s Effectiveness
What do you like best about the product?
Zoom is easy to use. It allows you to quickly setup recurring meetings.
What do you dislike about the product?
I would like to see different button placement for users who access zoom calls on their phones.
What problems is the product solving and how is that benefiting you?
I was able to have a large body of users connect with me in the evenings with top quality images and sound.
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