Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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This versatile videoconferencing platform meets our needs completely
What do you like best about the product?
Zoom's stable, high-quality video and audio serve our needs for conversation and dialogue extremely well. The interface is intuitive and easy to use, and the company provides comprehensive help files if needed.
What do you dislike about the product?
The help files/video tutorials for apps such as Miro need to be better. The company may be prioritizing the number of popular app integrations over the support for facilitators who are just beginning to use them. This puts the burden on end users when I think it should be on companies that make the apps.
What problems is the product solving and how is that benefiting you?
The problems I'm most attuned to involve (1) improving work relationships and (2) supporting thinking that can solve problems. I do not spend time comparing in-person to virtual, because both scenarios seem likely to continue. Zoom does a good job of extending workplace functionality into cyberspace so that people do not have to be in the same place to work together comfortably and Get 'R Done. Astonishingly, this is true at every account tier including the free one. One-to-many webinar functionality was available elsewhere before Zoom but conversation and dialogue were not (there were a few other solutions that were much harder to use).
Zoom's clarity makes it easier to detect body language, and its stability prevents calls from being dropped during important conversations.
The whiteboard's functionality has been enhanced to the point that it not only supports thinking & brainstorming the same way whiteboards on walls do in the office but now extends that capability to colleagues located elsewhere.
The need for more intimate conversations, for colleagues who are shy, fearful, or new to the organization, can be satisfied by using the breakout rooms.
Zoom's clarity makes it easier to detect body language, and its stability prevents calls from being dropped during important conversations.
The whiteboard's functionality has been enhanced to the point that it not only supports thinking & brainstorming the same way whiteboards on walls do in the office but now extends that capability to colleagues located elsewhere.
The need for more intimate conversations, for colleagues who are shy, fearful, or new to the organization, can be satisfied by using the breakout rooms.
Hands Down - Best Option
What do you like best about the product?
Zoom is hands down the best way to stay connected with my team and fellow committee members.
What do you dislike about the product?
For those guests we bring in who aren't familiar with Zoom, there is a learning curve.
What problems is the product solving and how is that benefiting you?
It definitely helps keep people connected when being together in the same room isn't an option.
Imperative connection tool for business in the 21st century.
What do you like best about the product?
Zoom allows you to connect in real time with friends and colleagues with an intuitive interface that makes chatting, recording, and managing participants easy. It's incredibly useful for my organization.
What do you dislike about the product?
It'd be nice if a host could share participant management controls to make it easier to manage large meetings, and I'm a little weary of the access afford automated note-taking apps that then send automated messages to the group chat.
What problems is the product solving and how is that benefiting you?
Zoom allows my coworkers and me to stay connected even though we're globally distributed, making our work proceed more efficiently and with greater focus. On a personal note, it's made it easier to stay connected to friends during the pandemic.
Zoom is a Pleasure to Use
What do you like best about the product?
Extremely easy to use. customer service is attentive and responsive. Suits my needs seamlessly easy to use. Very intuitive. Breakout rooms function well
What do you dislike about the product?
Nothing. There is nothing i dislike about Zoom
What problems is the product solving and how is that benefiting you?
Started using it during Covid isolation. Now use for all remote meetings. Replaces what used to be phone calls.
Excellent communication tool in an ever changing world!
What do you like best about the product?
The ease of access across all platforms. i.e. Mac, Windows, smartphone, tablet, desktop, etc.
What do you dislike about the product?
The lack of human-to-human interaction, but the digital versatility makes up for it.
What problems is the product solving and how is that benefiting you?
It is allowing me to attend meetings that otherwise would be too far for me to travel to.
Zoom has been very helpful to bring my team together. We have been using it for years.
What do you like best about the product?
It is a great and easy tool to use from my computer and phone.
What do you dislike about the product?
People forget about muting themselves or that they are on camera. That can be irritating and embarrassing for all.
What problems is the product solving and how is that benefiting you?
Connecting with my team that is global in a virtual environment.
Ease of use and handy as heck for business and social purposes.
What do you like best about the product?
Handy to use, easy to set up, and great for business and social dimensions. Allows for meetings with people around the world. How amazing is that?! I have not used the competitors.
What do you dislike about the product?
Needs more adaption to Meta, like using Meta characters instead of real life. Some people that I do business with would like to use Zoom time with me incognito. This would allow for something like this.
What problems is the product solving and how is that benefiting you?
Being able to use Zoom both through the pandemic and also at the present for seeing clients and going to college was/is EVERYTHING. I am SO grateful that Zoom was here to save me from complete social isolation. You saved me and my anxieties!
COULDN'T have survived pandemic WITHOUT zoom lifeline!
What do you like best about the product?
Kept our teen daughter's depression from overtaking her. Kept us linked in with family & friends. My wife said goodbye to her grandfather who died of covid.
What do you dislike about the product?
Only 1 person can be heard detected at a time. Not good for game time zooms. Only detected whoever had better mic 🎤
What problems is the product solving and how is that benefiting you?
Our daughter has been able to continue with ballet only because of zoom.....even today still connected to her Texas ballet coach while we live in California. 2020-CURRENT, she's able to do college from home while dual enrolled she's also a sophomore in high school at the same time. Thanks to zoom!!!!
Very useless and user friendly
What do you like best about the product?
Many people use it, easy to access as long as you have the app. Lots of great features when using the professional platform, which is great for big group coaching.
What do you dislike about the product?
There is limited space when downloading content then it has to be removed after a certain amount of time. Would be nice to increase storage space there and allow longer periods to hold in storage.
What problems is the product solving and how is that benefiting you?
For all work-related calls, consultations sessions, group coaching, and discussion projects with my team members, it is very useless in helping us easily navigate through our meetings and sessions.
Love using zoom!
What do you like best about the product?
Zoom is very easy to use. Love the features that allow for sharing screen and whiteboard for collaboration
What do you dislike about the product?
Sometimes the support articles are not as detailed as I need
What problems is the product solving and how is that benefiting you?
Zoom enables me to schedule meetings very easily without having to travel for an in-person meeting
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