Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Works for Me 100%
What do you like best about the product?
The ability to meet with clients in a virtual environment. As a virtual company, the convenience has assisted clients in state and out of state. The flexibility helps.
What do you dislike about the product?
Sometimes clients say I have another meeting in progress when I am waiting for the client to join meeting. This feature can be streamlined better letting the client know the meeting has started via text or email.
What problems is the product solving and how is that benefiting you?
Having a virtual option for clients within my territory or within the US or out of the country. This is an amazing option for clients to feel secure when meeting with our company for client meetings and reviews.
Zoom is definitely the easiest service to use.
What do you like best about the product?
Easy to use and Zoom provides abundant help pages, videos, and drop-in classes.
What do you dislike about the product?
One confusing thing for people that I help with Zoom is the use of technical terms like "client". This comes from client/server technology and is quite opaque to non-technical people. A term like "app" would be better, even if it strictly does not apply to the "web client". I have had lawyers who I help with Zoom ask me why in the world Zoom wants to know about their "clients".
What problems is the product solving and how is that benefiting you?
Able to meet without travel and risk of COVID infection.
Zoom has always worked smoothly for me without interruptions
What do you like best about the product?
The ability to connect with others in a virtual setting using different backgrounds, sharing screens, presenting, and collaborating. Hosting interviews has also been very user friendly.
What do you dislike about the product?
Most features on zoom work well and I haven't experienced much glitching. Thinking about what my least favorite thing is on zoom would be the dialing feature which I don't use often.
What problems is the product solving and how is that benefiting you?
It's helping us solve the problem of connecting with others in-person virtually. It allows us to build relationships by connecting others together with great features.
I will recommend Zoom to any of my friends and or colleagues.
What do you like best about the product?
During covid Zoom was a great tool for obvious reasons, however, I am finding that for quick meetings when all staff is needed but not all in zoom is a great solution. Events that we host here are now more accessible to all staff.
What do you dislike about the product?
Sometimes I forget to select anything for the section where you select audio etc. I think it should default to at least one option because it is going to be one or the other.
What problems is the product solving and how is that benefiting you?
Zoom solved our issues when we were limited in how many staff we could have on-site. Now zoom allows me to attend meetings without leaving the office. I also benefit from doing almost all of my interviews via zoom which makes me more efficient.
Generally positive experience
What do you like best about the product?
I like the way zoom has a lot of useful features for running virtual events, while still being fairly easy to use for folks who aren't technologically savvy.
What do you dislike about the product?
I wish it was a little easier to change your display name and audio/video settings, both before joining a zoom and while attending a zoom. These features are a little hard to find sometimes.
What problems is the product solving and how is that benefiting you?
Zoom is making it much easier for my organization to create meaningful experiences for worldwide audiences and stay connected to colleagues in different locations.
An invaluable business and personal tool
What do you like best about the product?
That Zoom just works "out of the box" on virtually any machine.
What do you dislike about the product?
The Scheduling function is quirky and inelegant, but it gets the job done. The Chat function is limited (can't change the fonts, can't upload images).
What problems is the product solving and how is that benefiting you?
It was invaluable personally during COVID to keep me sane and in contact with friends. Otherwise, I've done job interviews and many technical discussions.
Zoom consistently works for me and is vital for my business.
What do you like best about the product?
The ability to connect with potential clients and not have to worry about the software not working. Zoom is dependable and I love the fact I can record the meeting, if needed.
What do you dislike about the product?
There are certain things that are hard to configure. It's not very intuitive, at times. For example: I don't want to have to admit people into a meeting and I don't know how to easily change that.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of connecting with people when I'm unable to travel. It's also saving my travel budget. People are used to meeting via web conference now because of COVID.
Ease for all levels of trainees, global colleagues
What do you like best about the product?
Zoom never fails. People do not get lost logging in, or sharing screens
What do you dislike about the product?
Did not like news re early security breaches, but that was corrected. Could use more clarity about improving transmission for global clients (with shorter bandwidth) Should audience turn off video to improve reception for all?
What problems is the product solving and how is that benefiting you?
Zoom has connected more people to new and emerging businesses - fixing the digital divide - improved diversity of input. My business has grown because of easy access to our courseware via Zoom.
Zoom Provides Connection
What do you like best about the product?
The ability to connect with people from all over the world and not have to get everyone together in one room. The audio and video quality is very good and people have an easy time accessing the meeting.
What do you dislike about the product?
I wish Zoom would mute participants as they enter the meeting. When people join, their microphones are automatically on and any background noise bleeds through. This is a problem when someone is speaking and random noises appear when a new person joins.
What problems is the product solving and how is that benefiting you?
Allows the team, which is spread out, to meet quickly. Since we are in different parts of the state and country, it is easy to get everyone together for a meeting.
Best tool for meetings and 1 on 1 sessions in a digital age!
What do you like best about the product?
Zoom is easy to use. I like the security features, and the fact that it is considered HIPPA compliant by many insurance companies.
I also like that it allows you to send invites to others when scheduling a zoom call.
I also like that it allows you to send invites to others when scheduling a zoom call.
What do you dislike about the product?
I find the mobile version easier to set up meetings than the desktop version.
I also wish when you copy an invitation it also created a calendar invite on mobile.
I also wish when you copy an invitation it also created a calendar invite on mobile.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with others all over the country, many of whom may not have access to behavioral services. It's also beneficial for the individuals that I work with whom are immuno-compromised and meeting in person is not an option.
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