Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom rocks!!
What do you like best about the product?
Ease of use. It's super easy to get logged on and run meetings. The virtual webinars are also a great resource to make the most of events and all the features on Zoom.
What do you dislike about the product?
I have heard others mention that potentially Zoom is not safe. However, i've never had any issues. In the event a participant needs to be removed, I know that's a possible feature!
What problems is the product solving and how is that benefiting you?
The organization that I am with using Zoom for virtual instructor trainings. It works awesome and has been a god send especially in the era of COVID. Thank you for making a great tool for education!
Zoom - The Best All Around Communication Platform
What do you like best about the product?
There are multiple items that we love about Zoom. We love the Zoom Room platform and the wireless sharing capabilities. We love the quality of the video and ease of use.
What do you dislike about the product?
The most challenging item we found is joining 3rd party (non-zoom) meetings. While we would love it if every one of our clients used Zoom, the unfortunate fact is that they do not. Joining GoToMeetings, Chime, etc from a Zoom Room is challenging, but there is hardware that allows you to use a laptop.
What problems is the product solving and how is that benefiting you?
One of the biggest items that Zoom solved for us is remote work AND collaboration. With a national company, we have workers across the US and the power of Zoom really brings us together.
Three years of experience with Zoom for group and individual meetings
What do you like best about the product?
easy to use and seems to work well with slower internet connections (< 10mbps) download speed. I've had no dropped connections and very few problems of any sort.
What do you dislike about the product?
The security of using Zoom and whether it is PHIPA compliant needs to made more clear to users. This could be improved by specifically addressing these issues in advertising.
What problems is the product solving and how is that benefiting you?
Unable to meet in person because of Covid restrictions and/or distance. Remote meetings now preferred by many of my clients and colleagues. Yes, my business performance has increased.
Zoom is easy, fast and high quality
What do you like best about the product?
I love Zoom because you don't have to be a tech wizard to use it. Very simple for me the speaker and for my audience to participate as well.
What do you dislike about the product?
I cannot get the software to turn off the auto record feature. very much a pain in the ass.
What problems is the product solving and how is that benefiting you?
Helps me talk to more of my clients, quicker and cheaper. Helps me be able to do my craft, education/training / coaching/ facilitation much easier than traveling and much easier than all of the other platforms.
Zoom is a staple in my Technical Support skills toolbox
What do you like best about the product?
Zoom is user-friendly and invaluable to help me troubleshoot extremely difficult customer issues. It helps me stay in touch with colleagues, virtually, by facilitating virtual work sessions for collaboration.
What do you dislike about the product?
I wish there was a device simulator to allow me to guide my customers on how to use Zoom if they have a tablet or smart phone. Being able to draw on the screen while someone is sharing, like point to something you want them to see, would be helpful. I wish there was an option to share the whole screen and not just select options
What problems is the product solving and how is that benefiting you?
It helps me resolve customer issues faster by being able to see what they are doing. Zoom really illustrates the idea that a picture is worth a 1000 words.
Zoom Kept My Business Thriving
What do you like best about the product?
Zoom is simple to use and has everything I need to deliver a powerful on-line learning program. I like the break-out rooms, chat features, whiteboards and ability to tile participants for easier visability.
What do you dislike about the product?
I don't go there often, but when I do, I find the Zoom.com site really difficult as a "help" tool. If I have a question, it isn't easy to find my answer. My sense is that the site was up and running before it grew during Covid, but my hope would be that you make the help site easier for the future.
What problems is the product solving and how is that benefiting you?
I facilitate leadership development and I'm an executive coach. During Covid, Zoom solved the challenge of not being able to be in person, and it continues to solve that problem. It also makes it easier for me to take on new clients who live further away.
Zoom making Board Meetings easy
What do you like best about the product?
Zoom has made having board meetings with all of our board members from around the state being able to easily login and see each other and discuss issues in person with out actually having to travel.
What do you dislike about the product?
Zoom has made it so easy for us to join video conferencing that people are not attending meetings in person. That is the only negative thing that I can even think about for zoom
What problems is the product solving and how is that benefiting you?
Zoom has made it easier for all of our board members from around the state to attend board meetings regularly. We can send out a link to connect to other members which has made attendance at these meetings go up in numbers. This helps our board members be able to attend and know what's going on at all times.
Zoomʻs Special Benefits During The Pandemic
What do you like best about the product?
Access is straightforward and required no special settings or software on the part of the participants
What do you dislike about the product?
Management of breakout rooms could be more fluid. When participants are in breakout rooms their security (screen sharing, etc.) is not immediately changeable by the host.
What problems is the product solving and how is that benefiting you?
Zoom allows me to take remote classes at the University
IT Manager
What do you like best about the product?
Ease of you and reliability. Quality of service meets expectations in diverse environments.
What do you dislike about the product?
When a host shares their desktop, my app goes into full-screen mode. There should be a way to disable that feature.
What problems is the product solving and how is that benefiting you?
Zoom is solving the lack of instant communication between teams by allowing almost instant connections.
Great professional and personal experience with Zoom
What do you like best about the product?
The ability to host professional meetings and share screens, switching being participants and the host, is a great tool for presentations, brainstorming, and conferencing.
What do you dislike about the product?
I haven't found a real downside yet! Would be great if Zoom had a photoshop feature so I could use filters to add make-up, fix my hair, and put a suit over my pajama top :)
What problems is the product solving and how is that benefiting you?
I moved abroad for personal reasons but need to be in regular contact with clients, who want face-to-face meetings. Zoom fills that need, with easy to schedule meetings that pop up on their calendar, ease in joining meetings, and smooth meetings. It enables me to stay in contact with clients, fulfill my contracts, and renew contracts, regardless of where I am in the world.
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