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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    RAUNAK A.

Zoom is better platform for meet.

  • December 13, 2021
  • Review provided by G2

What do you like best about the product?
1. Automatic meeting notes
2. Summaries without recording
3. Smart replies and message suggestions
4. AI that can catch you up if you join late
What do you dislike about the product?
Zoom Workplace can improve its overall app performance, as it sometimes feels heavy. The interface could also be more intuitive, especially when switching between meetings, chat, and whiteboards
What problems is the product solving and how is that benefiting you?
1.I have conduct most of my online classes in the zoom.
2. This app is help me for develop a backend security implementation.
3. I am trying to add some new features or tools which can be beneficial for zooms organization.


    Information Technology and Services

Zoom review

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
The best part is about the video conference and Audio-Visual features, it is great and we can integrate the app with gmail Calendar as well. Being in the same zoom call we can create breakout rooms so that we can chat in different rooms.
Zoom is easily accessible with just few clicks
Multiple screen views to show just what is needed via share screen is awesome.
Recording feature has helped a ton.
The emojis which we can use now is amazing
What do you dislike about the product?
Nothing much as we are using zoom from the start in our organisation. It has helped us a ton.
There is not much emojis we can use or edit that's a drawback
What problems is the product solving and how is that benefiting you?
We are having meetups, cultural program, sessions on zoom for our organisation. Having breakout rooms and integrated apps like gmail have solved much of our problem with calendar schedule.
Multiple screen views has helped to show the just the right screen to the viewer.
Cross device flexibility is amazing as multiple users will get the same thing on their screen regardless of the device they are using.
Voice detection has helped us to understand who is speaking in a meeting to 20+ members.
Having a conference call daily on zoom is an awesome experience overall.
Recommendations to others considering the product:
One of the best tool in the industry to use.


    Real Estate

Easy and functional!

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to schedule a call, there's the free version which allows you 45 min of a video call, or the premium one that can be as long as you need. Is perfect for team meetings, fast calls and you can also screen share if you wanna show something specifically. I've been using Zoom for years now, and is my to-go App when I need to have a call with my coworkers or even friends.
What do you dislike about the product?
Of course, when using this type of software requires having strong Wi-Fi, if not, sound or video may fail. Sometimes when using video the quality is not that good but it still works. Lately, Zoom has been acting weird, people in a zoom call can't open their mics unless the host gives them access.
What problems is the product solving and how is that benefiting you?
During the pandemic, I started using Zoom for all my team meetings, conferences, work meetings and even talking to friends when we couldn't go out. Now that all my team is based in another country, is great to have a tool like Zoom to have calls.
Recommendations to others considering the product:
I recommend having a premium account since it gives you unlimited time on calls which is always great working in a remote job.


    Logistics and Supply Chain

BEST tool for meetings

  • November 02, 2021
  • Review provided by G2

What do you like best about the product?
Interface is user-friendly
We can pull someone in-between meetings
Best video audio option
Latest additional features like emoji and reactions, raise your hand are so helpful. If we get something like poll that would be helpful.
What do you dislike about the product?
Most of the concerns are addressed now. Making this more liter will help the users.
What problems is the product solving and how is that benefiting you?
We are using it regularly for out meetings.


    Riya C.

One of the best application to connect remotely.

  • September 03, 2021
  • Review provided by G2

What do you like best about the product?
Seamless video conferencing. Options to create multiple breakout rooms to have numerous groups of members. Excellent chatting options are available. Easy to take up the control as host or to make someone co-host. Smooth screen sharing feature along with annotating option. Best way to conduct a meeting or online classes. The number of people to join at a time is magnificent.
What do you dislike about the product?
If the host closes the meeting by mistake, all the breakout rooms collapse without any notice. Whoever joins after some chats are shared is unable to view the chat history. I need to share the previous conversations to make them view. Rest everything feels alright.
What problems is the product solving and how is that benefiting you?
Able to connect remotely irrespective of your place . Easy to conduct meetings, online classes, training sessions, or video conferences to meet your requirements. Smooth screen sharing feature along with annotating option. More than 100 people can join the meeting at a time.
Recommendations to others considering the product:
Able to connect remotely irrespective of your place of residence. Easy to share video/ audio to meet your requirements. Options to create multiple breakout rooms to have a different group of members. Excellent chatting options are available. Easy to take up the control as host or to make someone co-host. Smooth screen sharing feature along with annotating option. Best way to conduct a meeting or online classes.


    Sonali G.

Zoom is one of the best virtual mode of interaction.

  • August 30, 2021
  • Review provided by G2

What do you like best about the product?
1. We can record the session.
2. the Limited number of participants can attend the meeting, and when required, we can upgrade it for more than 300+ audience.
3. We can change the background.
4. There is an audience raise hand option, where anyone can raise the hand, and the speaker knows that someone has some doubts / asks.
5. Host can completely control the entire session like they can mute/unmute any audience.
6. We can access this from the phone laptop tab anything, and it's not mandatory to have the Zoom app installed. It gives us the feasibility to access the Zoom meeting from the browser too.
7. There are multiple features of this app like Screen sharing, video/audio calling options.
8. It's very userfriendly and very easy to use
9. There is a chat option where you can text everyone / a single person based on your requirement.
What do you dislike about the product?
1. The time limit of the meeting, i.e 40 mins.
2.The open source Zoom meetings allowed only limited number of participants.
3.Mobile version of zoom app does not have all the features like the desktop Zoom app
What problems is the product solving and how is that benefiting you?
1. Feasibility to record the session for our future reference is one of the best features of the app.
2. Raise hand feature.
3. Controlling the session by the host.
4. Screen sharing option.
5. It is the best option for a company-level meeting, any webinar, etc. In my organization we use this app only!
6. There is a chat option where you can text everyone / a single person based on your requirement.


    Ryne I.

Simple and effective videoconferencing

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
Simple user interface with lots of settings for configuration if needed.
What do you dislike about the product?
Integrations leave a bit to be desired. Zoom Apps are pretty rough, and I wish there were better options for live whiteboardin
What problems is the product solving and how is that benefiting you?
I wish there were more options for limiting the eligible audio and video devices. It has helped productivity, both through making remote meetings better but also making one-off sessions easy to initiate.
Recommendations to others considering the product:
Improving and increasing integrations will help a ton.


    Computer & Network Security

Zoom is a great toll for the world we now face.

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and the features that it has
What do you dislike about the product?
The time limit could be a little longer.
What problems is the product solving and how is that benefiting you?
We have been able to have remote meetings, and my IT team has been able to troubleshoot without being deskside.
Recommendations to others considering the product:
Zoom has the most features and ease of use out of any remote meeting tool I have used.


    Hospital & Health Care

Reliable Video Conferencing Software

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
As far as I can tell, there have not been any new features added.
What do you dislike about the product?
There really should be a filing sharing component to the platform. That's why people use Teams instead, as it's really the only feature missing.
What problems is the product solving and how is that benefiting you?
In a virtual environment, without Zoom, we wouldn't be able to function as we currently do. Team meetings in my industry are critical, and Zoom allows us to maintain team connectivity even though we're all calling from different locations.


    Christine R.

Zoom is vital for WFH

  • August 17, 2021
  • Review provided by G2

What do you like best about the product?
I appreciate that Zoom keeps me connected to my team even when we are physically distanced due to WFH or differing job sites. It has helped my team feel engaged over the past 18 months by being able to see one another unlike email or phone communications.
What do you dislike about the product?
Occasionally the background blur causes someone's head to disappear entirely-no so good!
What problems is the product solving and how is that benefiting you?
We are using ZOOm to keep the team engaged during meetings. If we can all see one another, it helps us all not zone out during meetings (which is easy if it's just a teleconference). Another advantage is that you can see expressions, so if someone is confused or disagrees, you can generally tell by their face, even if they don't speak up.
Recommendations to others considering the product:
At least give it a try. Once your users get comfortable with it, I think that you will find it to be a helpful tool for keeping everyone engaged and FEELING engaged.