Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has helped my business grow
What do you like best about the product?
Zoom is very easy to use and also very easy to teach my team how to use it.
What do you dislike about the product?
I hate when my screen gets locked and I can't share my screen.
What problems is the product solving and how is that benefiting you?
Zoom has given me the ability to hire people in other states and be able to train them right along side of my local team. My team has been able to grow and learn through Zoom.
Loving Zoom meetings, chat, and whiteboard
What do you like best about the product?
Zoom is invaluable to doing business in a post-pandemic landscape. Being able to meet and have live conversation and collaboration without the logistical hurdles of in-person meetings is priceless.
What do you dislike about the product?
I love wverything about Zoom. I do wish they didn't have to require either a passcoade or waiting room for every meeting, and that we were able to choose our own security level, but i understand why this policy was implemented during the pandemic, when "Zoom bombing" unfortunately became a thing. I have never been Zoom bombed.
What problems is the product solving and how is that benefiting you?
Zoom makes my consulting services much more accessible to potential clients who live outside of my region, and likewise reduces my logistical expenses as I'm able to meet clients in my own home.
Fast meeting starts and good audio/video performance with sizable attendee counts
What do you like best about the product?
Easy to set up, via Google calendar. Meetings start relatively quickly, on laptops and mobile devices. Audio/video quality is good and fairly stable. Many features for recording, chat, screen share etc.
What do you dislike about the product?
Perceived security concerns with some customers, although that's waning now.
Chat sessions are not persistent.
Meeting ownership sometimes gets confusing and it becomes hard to record the meeting.
Chat sessions are not persistent.
Meeting ownership sometimes gets confusing and it becomes hard to record the meeting.
What problems is the product solving and how is that benefiting you?
Remote collaboration.
Zoom is a useful platform for teaching online classes
What do you like best about the product?
Zoom is widely used and a familiar name, so clients don't hesitate to create a new account if they don't already have one. Creating new meetings is relatively simple, and option to record them is very useful.
What do you dislike about the product?
Duplicating the parameters of past meetings when creating new ones should be simpler.
What problems is the product solving and how is that benefiting you?
Zoom provides a reliable platform for conducting my classes online, widening my reach from my local area to students worldwide.
Best Video conference calling to teach virtually!
What do you like best about the product?
It is very user-friendly and easy to create and schedule meetings/virtual training. I like that it allows side by side view for the presentation and for participants and the chat box being able to pop out is very helpful too with being able to answer questions almost immediately.
What do you dislike about the product?
There isn't much that I dislike about Zoom. The one thing I would say would be very helpful is with the "mute all" button, to have it where it mutes everyone except the host, or at least have everyone muted but host as an option so that when we're teaching and click mute all, we then don't have to move the mouse around the screen and unmute ourselves before continuing to teach.
What problems is the product solving and how is that benefiting you?
The coronavirus definitely hurt our business and Zoom offering the ability to teach and train our students virtually has been extremely beneficial. Not only have we been able to reach our usual students, but people all over the world.
Makes my job easier!
What do you like best about the product?
I love the whole experience! It's great being able to "meet" clients before going out into the field with them. The share screen functionality allows me to review critical documents in a time sensitive manner.
What do you dislike about the product?
Not much! Occasionally I'll get an error message when it tries to add the meeting to my Google calendar but that's more annoying than a real issue
What problems is the product solving and how is that benefiting you?
It allows me to meet with clients and vet them out before meeting them in the field. Also to go over critical documents together. Zoom helps clients be more focused. What used to take 2 hours in the office now takes an hour on Zoom.
Great product that is also easy to use
What do you like best about the product?
Constant updates, easy to use. Stays logged in for a while, eliminating annoying entry of credentials
What do you dislike about the product?
Only thing I wish Was different is that it would be great if they notified us of new features So that I knew what had come with a new update. And I don't mean the email that says there are new updates - click here. I mean an email with a summary.
What problems is the product solving and how is that benefiting you?
Easy set up of new mtgs! Auto initiates a new calendar invite. Makes it easy for me to set up mtgs in 30 seconds. I can be responsive & organized without taking extra time!
Every Business needs Zoom
What do you like best about the product?
Easy to use, accessible. Most people who connect with us have no issues getting online and the service runs smoothly.
What do you dislike about the product?
no qualms here. I appreciate there are multiple levels of customizations and functionalities within zoom that we can tailor to what we need.
What problems is the product solving and how is that benefiting you?
It allows us to facilitate online small groups and have people who are otherwise unable to leave their homes still be able to connect and participate in our church's Bible Studies.
ZOOM....The Ties That Bind!!
What do you like best about the product?
ZOOM brings people from all around the world together at one time. No need to travel to a meeting. The meeting comes to you!!! It seems to perform better than any other platform I have tried.
What do you dislike about the product?
The time limit on the basic plan is not convenient. I am sad they took away that function for the account that is attached to the pro account. I would like to see this implemented again.
What problems is the product solving and how is that benefiting you?
It is solving the travel time and set up time. Also if any documents are forgotten they can be found and presented rather than having to leave the in-person meeting to get them.
I love zoom and prefer it to other platforms
What do you like best about the product?
I think Zoom is very reliable and less buggy than other products. It has lots of great features to enhance its useability as well.
What do you dislike about the product?
Sometimes it's hard to change things in settings because there are so many options. would prefer more cloud storage.
What problems is the product solving and how is that benefiting you?
It allows for interactive meetings, even virtually, it makes collaborating easier, simple to present and record things
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