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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospitality

A very easy and reliable video and audio conferencing app

  • August 07, 2021
  • Review provided by G2

What do you like best about the product?
It is a very user-friendly app. It has high video and audio quality. It's very easy to create meetings using zoom and the host has full control over the meeting. It's also very easy to share the screen.
What do you dislike about the product?
The free plan of zoom usually runs for only 40 mins. The meeting would automatically end after that.
What problems is the product solving and how is that benefiting you?
Zoom has made it easier for us to record the meetings and also there is a screen sharing option which is amazing when it comes to doing presentations.


    Olufemi K.

Zoom for all video meetings

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
One of the great things about Zoom is its Participants capacity, it can host upto 500 people in a single video conference. From my experience the quality of video and audio is better than other competitor products in the mrket, it connects faster and is more stable.
We use the recording feature often so that we can go back and look at what the session was about and learn from it. I use zoom both on my computer and my android phone so I can work and connect when traveling.
zoom is the easiest video meeting platform to use.
What do you dislike about the product?
Zoom needs a constant steady internet connection to work at optimum level, this in turn means it consumes alot of data compared to other products. Also it seems like a very powerful app and consumes energy, hence draining battery life quicker.
What problems is the product solving and how is that benefiting you?
Collaboration has become much better among teams because they can connect and have brainstorming sessions. Making of reports on performance or presenting new ideas or products has become quicker to do with zoom.
I use zoom also for recording meetings, training sessions, and conferences.
Recommendations to others considering the product:
While there are other products out there that offer video conferencing and meeting solutions, it has been our experience that zoom is the most reliable, professional and suitable for all kinds of organisations. It is more popular and connecting to it is easier and quicker.


    Health, Wellness and Fitness

Zooming For Success

  • July 26, 2021
  • Review provided by G2

What do you like best about the product?
You get to see and talk to the people of whom you're supposed to interview with and/or have an interview with, as well so to use it for other important meetings and such
What do you dislike about the product?
Nothing that I can think of except for but being afraid to mess up, like missing out on an important interview & such. Plus, if you nor too familiar with the thing that's going on, it could be complicated as well.
What problems is the product solving and how is that benefiting you?
The problems that I am solving is the time and energy it takes to interview a possible employer or someone like it. The benefits that I had realized is that it helps its employers with the Interview process during the pandemic
Recommendations to others considering the product:
Anyone who has a business or who is thinking about owning one Sometimes, it could be used for other important business, as well..


    Becca P.

Zoom

  • July 21, 2021
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use. They are always adding new features to make the platform better. Breakout rooms have made running a theatre online easy.
What do you dislike about the product?
Some settings can only be changed by logging in via the internet instead of desktop or phone app.
What problems is the product solving and how is that benefiting you?
We have been able to stage several live theatrical productions completely on Zoom. This has allowed us to continue operating even though we were unable to perform in person due to the pandemic.
Recommendations to others considering the product:
It's great! I recommend looking at the settings every so often, as they are always adding new features.


    Financial Services

Zoom is the best way to interact with each other during this pandemix

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
The ease and comfort level using Zoom has not changed. though the usage was more during the pandemic, the same still continues
What do you dislike about the product?
Sound quality and internet lag needs to improve
What problems is the product solving and how is that benefiting you?
i m organsining small office events and get togethers virtually with the help of Zoom , it has reduce distances between people


    Legal Services

Great way to communicate and review documents

  • July 15, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, and sharing documents is very easy.
What do you dislike about the product?
As with any video program, it all depends on your Internet connection. If it is not very good, the quality will suffer.
What problems is the product solving and how is that benefiting you?
We have used this program throughout the pandemic when doing client intakes and consults. The program is easy to use, clients like it, and it allows us to review documents with clients very quickly. Sometimes reviewing documents (such as contracts) on Zoom sharing screens is easier than in-person reviews.


    Gaoxiang Z.

a good tool for team meeting and sub-group discussions

  • July 11, 2021
  • Review provided by G2

What do you like best about the product?
meeting features and all team members can see each other during covid lockdown, a meeting place for sub-group
What do you dislike about the product?
security concerns over the user privacy, and the back team
What problems is the product solving and how is that benefiting you?
team meeting and discussions, sub-group meeting etc
Recommendations to others considering the product:
great service and good application, especially during the pandemic it is really useful for students and professors!


    Kevin C.

It Has Transformed My Business

  • June 26, 2021
  • Review provided by G2

What do you like best about the product?
During the pandemic, I was able to conduct business in both NM and TX utilizing Zoom. People felt much more comfortable with me during virtual presentations instead of in person. I was actually able to increase my business and profitability moving forward. I am now licensed in 12 states and run a "virtual agency" now.
What do you dislike about the product?
I wish it was easier for my clients to handle everything by just using their browsers. The link to hit to use their browser is too small. I wish it would give them the option to: 1) Small download package (2) Access through browser
What problems is the product solving and how is that benefiting you?
Zooom enabled people from feeling uncomfortable with me coming to their home. I was able to do more presentations and save a lot in gas.


    Marketing and Advertising

Streamlined Software for Virtual Meetings and Webinars

  • June 24, 2021
  • Review provided by G2

What do you like best about the product?
There are many different features to enhance the engagement of attendees. Polls, ability to play music, reactions, etc. The recording feature is also extremely valuable.
What do you dislike about the product?
I wish there was a way to require cameras to be turned on all of the time. This would improve engagement exponentially. I also wish I could capture email addresses for each time someone joins a meeting.
What problems is the product solving and how is that benefiting you?
We are able to connect team members from across the country and launched a virtual coaching group during Covid. We have become more productive as a team and are able to pull reports of attendees and use data to make decisions.


    Michelle D.

Great for Personal Use, Meetings and Virtual Events

  • June 19, 2021
  • Review provided by G2

What do you like best about the product?
It's an easy-to-use platform with many great functionalities. I've used it personally and professionally, including setting up our webinar and conference events. The level of customization it allows makes for a unique experience each time. Reporting is also thorough. On a personal level it is easy to navigate no matter the technical level of the person.
What do you dislike about the product?
I wish the Survey questions could be put into the template of a webinar so I don't have to redo them for each event. It is a time-suck. Additionally, I would like to be able to download all reports in one click vs. having to download each one individually. Some of the preferences are difficult to navigate and take some adjusting on the go to figure out. Support has overall been helpful but there have been several times when answers provided did not match questions asked (or documentation provided was incomplete).
What problems is the product solving and how is that benefiting you?
We run virtual events and webinars, which used to be hosted through the clunkier GoToWebinar system. As a meetings solution, it is also superior to anything else we've tried in the past. I also needed a good personal solution for connecting with family and friends long distance, especially in the 2020 pandemic. This proved to be a solid solution all around, from professtional use as a host, personally as an attendee, and intimately between family and friends.
Recommendations to others considering the product:
I would suggest giving this a try first before exploring other solutions. There isn't much the platform can't accomplish.