Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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USER-FRIENDLY
What do you like best about the product?
THE PLATFORM IS USER-FRIENDLY. IT IS RELIABLE AND CONSISTENT. I ENJOY USING ZOOM COMPARED TO ANY OTHER PLATFORMS I'VE USED TO CONDUCT WORK MEETINGS. THE TOOLS AVAILABLE ON ZOOM ARE ALSO HELPFUL TO USE.
What do you dislike about the product?
SOMETIMES THE VIDEO TAKES SOME TIME TO CONNECT, HOWEVER THAT MAY BE A CONNECTIVITY ISSUE. ALSO, I THINK IT WOULD BE HELPFUL TO ALLOW USERS WITHOUT AN ACCOUNT TO HOLD MEETINGS A LITTLE LONGER.
What problems is the product solving and how is that benefiting you?
ZOOM ALLOWS ME TO CONNECT WITH MY TEAM WITHOUT HAVING TO MEET IN PERSON. IT ALLOWS ME TO SOCIAL DISTANCE AS WELL AS COMPLETE WORK ASSIGNMENTS. I ESPECIALLY ENJOY THE SHARE SCREEN CAPABILITY.
Crucial to run our business
What do you like best about the product?
I like the simplicity of Zoom and how I am able to share my screen and give access to my computer to another participant. It allows me to run my business in the most compliant way possible.
What do you dislike about the product?
There are certain features that aren't available on all devices and they are pretty important. For example I can't give control to somebody if they are on their iPhone but I can if they are on an android.
What problems is the product solving and how is that benefiting you?
During the global pandemic we were dealing with fear and were forced to social distance so this allowed me to still service my clients while being quarantined.
Easy to navigate
What do you like best about the product?
I enjoy the waiting room feature for security purposes. It's a very robust system with great customization options, and tons of integrations with other apps!
What do you dislike about the product?
I wish you could see more participants at once. I also wish the integration with Acuity wound automatically add Zoom to my calendar. I have to manually go in and select Zoom on my calendar so it shows up in my Zoom meetings.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect beyond my local market, expanding my warning potential. Plus, a majority of my customers seem to prefer meeting virtually after the first 1-2 coaching sessions. .
This is by far the most user friendly platform for video conferencing!
What do you like best about the product?
I love how user-friendly the platform is. The consistently good call quality is greatly appreciated and I have not been pleased with the call quality on some of the other platforms.
What do you dislike about the product?
I haven't come across anything while using Zoom that I was unhappy about. If I had to list something I would probably say the cost. But it really is worth the money!
What problems is the product solving and how is that benefiting you?
We do business with people all over the United States and Zoom makes it so simple to jump on a quick video conference for a more face-to-face interaction. It makes remote meetings feel more personable.
great!
What do you like best about the product?
Excellent platform to communicate in a group setting as large as 50people
What do you dislike about the product?
I like everything about zoom, there were security issues, that were concerning in the news but keeping that aside service is great
What problems is the product solving and how is that benefiting you?
helps with small and large companies function without interruption and get work done in a timely fashion
Used for all of my training and it's been great
What do you like best about the product?
Zoom has made training very easy for me. I am a big fan of the following features.
1. Easily to log in and add appointments to my calendar.
2. Screen sharing makes seeing what I'm learning easier.
3. Recording allows me to watch back later.
1. Easily to log in and add appointments to my calendar.
2. Screen sharing makes seeing what I'm learning easier.
3. Recording allows me to watch back later.
What do you dislike about the product?
I am still learning zoom so I do not dislike a lot yet. As a user it seems pretty straight forward. I guess I will figure out more as I cnotnue to use it but now there are no complaints.
What problems is the product solving and how is that benefiting you?
Training. I am able to see and hear what I am learning while also receiving a copy at the end to review at a later date. Makes taking notes easier as I do not miss out on something trying to write and listen at the same time
Zoom is a game changer to increase client engagement, time efficiency and sales production.
What do you like best about the product?
Zoom allows for integration with many applications that I already use to simplify my sales process. You can create templates for reoccurring events and engage easier with colleagues and clients.
What do you dislike about the product?
The effective use of Zoom comes with a learning curve for all users. Therefore, the more you use it, the better results you will receive. Needless to say, sometimes user knowledge on my end as well as my clients produces a challenging event. But the more I use it, the better tool it becomes!
What problems is the product solving and how is that benefiting you?
Advantages of zoom for my business are remote appointments, shorter sales cycle, less travel, a larger sales footprint and lower gas costs.
Zoom Review-Hurley Engineering
What do you like best about the product?
We are able to use Zoom for our team meetings and company webinars. I also love that we can use it through apps like LinkedIn
What do you dislike about the product?
I wish it had more 3rd party integrations
What problems is the product solving and how is that benefiting you?
Zoom is currently solving our ease of use and ease of connection issue for our staff
What Else Is There Besides Zoom?
What do you like best about the product?
Zoom is the only thing I use for video conferences and I also use it to record my podcast. It is reliable, easy to use and provides me with everything I need for every meeting.
What do you dislike about the product?
I sometimes wish that there was a transcription feature that I could apply to my zoom recordings, but perhaps that will be something we can have in the future.
What problems is the product solving and how is that benefiting you?
Zoom allows me to easily and flawlessly keep my business going despite the dramatic changes in the world.
Great Alternative
What do you like best about the product?
Like many people, Zoom became a part of our lives during the pandemic. For our church, we were able to continue to hold meetings, and have Bible study and Sunday School when doing so in person was not an option. I even conducted some pre-marital counseling through Zoom. We find that offering this online option is still very helpful to many of our people as we are hopefully moving to a post-Covid time.
What do you dislike about the product?
Being online is always going to present challenges you do not have with in-person gatherings. Technical issues are inevitable and it can be frustrating in large sessions when people are unfamiliar with features such as the mute button.
What problems is the product solving and how is that benefiting you?
It helps us stay in touch when people are not able to come to different things at our church. It thus broadens how many people we can reach with all our various activities
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