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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kristina G.

The name you know

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
Everyone has heard of Zoom, making it easy for those not as savvy about other options. Very simple to use, and I like that it is integrated with my outlook.
What do you dislike about the product?
There is now a timelimit for talking with just one person. 45 mins isn't always enough and it is very inconvenient to have to resign in just to finish a conversation.
What problems is the product solving and how is that benefiting you?
It helped me share my screen so clients could see what I was referencing instead of me trying to explain over a phone call. It also helped me keep connected to clients when we could not meet face to face.
Recommendations to others considering the product:
It is so easy to use, and if you are sharing with someone not tech-savvy, that is okay; they do not need to be.


    Investment Management

We use Zoom so that we can share our screen. Makes tasks a lot easier to complete.

  • June 01, 2021
  • Review provided by G2

What do you like best about the product?
Connecting with co-workers. Not being able to go to the office and see my co-workers has been challenging. Being able to share screens has made it much easier to complete documents. The zoom website is very easy to use. Setting meetings, cancelling meetings, changing meeting times is very easily done on their website.
What do you dislike about the product?
I wish I could take over my co-worker's computer, but that's a different software.
What problems is the product solving and how is that benefiting you?
Completing forms more quickly because we can share screens. Seeing co-workers, even virtually, keeps us connneted.
Recommendations to others considering the product:
Zoom has been a lifeline since the pandemic. Connecting with co-workers (and family) via zoom has at least given me the opportunity to "see" people. The website is very easy to use and takes only a few minutes to figure out how to maneuver through the screens.


    Management Consulting

Zoom your Connections!

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
My team uses Zoom for group calls, one-on-ones and internal learning sessions. The feature I like the most is the video touch-up and mirror my view options. During the pandemic, when people are working from home and have to do house chores like cooking and cleaning on the side, I found these features very helpful to look presentable during video calls and feel confident. I also use the virtual office backgrounds all the time.
What do you dislike about the product?
I'm not too fond of the restrictions they have with the free and paid basic versions. They have many great features for remote teams, but you can't leverage them unless you have a premium paid version. For example, the meetings automatically end in 45 mins if you don't have a paid version. There's also a restriction on the number of people in your session if you use the free version.
What problems is the product solving and how is that benefiting you?
We use Zoom for all our meetings, and it has been beneficial to us. I use the virtual background and other audio and video features all the time. The different features like virtual whiteboard and breakouts have really helped us collaborate as a team during the pandemic. We also use it to interview candidates and presentations and whiteboarding are pretty easy using zoom.


    Legal Services

Zoom is necessary in today's virtual world.

  • May 20, 2021
  • Review provided by G2

What do you like best about the product?
I like the video polishing feature that allows you to filter your screen.
What do you dislike about the product?
The video screen sharing option is a little difficult to use.
What problems is the product solving and how is that benefiting you?
Zoom allows you to have facetime with your coworkers, boss etc. when not together.
Recommendations to others considering the product:
Download the zoom application for Mac.


    Civil Engineering

Good

  • May 18, 2021
  • Review provided by G2

What do you like best about the product?
I like because Zoom has huge meeting capacity
What do you dislike about the product?
I am not sure but heard there is security issues
What problems is the product solving and how is that benefiting you?
We are using for company meetings,
Recommendations to others considering the product:
Zoom can accommodate huge participants


    Management Consulting

Easy to Use

  • May 04, 2021
  • Review provided by G2

What do you like best about the product?
Zoom is great. I find that it is integrated into the tools I already use such as Gmail and Slack.
What do you dislike about the product?
Sometimes Zoom can consume alot of my computer's resources and be slow. Also, calling in is always a pain.
What problems is the product solving and how is that benefiting you?
Remote meetings


    Sarah C.

Zoom for Professional Development

  • May 01, 2021
  • Review provided by G2

What do you like best about the product?
I also like the Mural board. This helps with engagement and makes it feel more engaging.
What do you dislike about the product?
The new updates of the chat and organization options help keep track of the chat more easily. In addition, the AI companion can be very helpful especially if the chat was used extensively. It can quickly help summarize and even pull out possible action items based on the chat. This is very helpful!
What problems is the product solving and how is that benefiting you?
Being able to safely meet with a large group of people is the biggest problem Zoom solved. An unexpected benefit is that we can have people meet across the state, across the coutnry, or even across the world for trainings when traditionally we were limited to people only training with the same people in their city. In addition, we have seen more people sign up for trainings because they can attend them training from home or work without interrupting their day.
Recommendations to others considering the product:
I recommend Zoom as a video service to connect people in the digital world. Even when we go back to fully in person, we will continue to use Zoom to facilitate meetings because of the ease and accessibility for people to attend.


    Higher Education

Connects us no matter the distance

  • April 30, 2021
  • Review provided by G2

What do you like best about the product?
This has been a very efficient use in my job to meet with parties in a timely way that are out of state or in a different time zone.
What do you dislike about the product?
I think some of the controls you want to find quickly are hard to find, such as breakout rooms and recording the meeting.
What problems is the product solving and how is that benefiting you?
Being able to meet during COVID and to be able to meet due to lack of time.
Recommendations to others considering the product:
If needing to connect and securely this is a great way to do that


    Elise B.

Zoom makes virtual visits easy

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
It is extremely user friendly and easy to set up. Zoom makes meeting with people across the globe super easy and is more convenient and easier to use than Skype.
What do you dislike about the product?
There are lots of glitches when joining meetings and getting kicked out of them seems to happen as well
What problems is the product solving and how is that benefiting you?
Being able to have face to face meetings without being together in person is great during the pandemic


    Accounting

Zoom

  • February 08, 2021
  • Review provided by G2

What do you like best about the product?
Being able to connect with people virtually. This pandemic has made it really hard to stay in contact with people. Conducting people this way has been beneficial, with the ability to network online.
What do you dislike about the product?
Security protocols are hard to manage, like notification when someone is waiting to join the zoom meeting. Sharing host access with someone else, when you need to miss a meeting.
What problems is the product solving and how is that benefiting you?
I am now able to work from home and still contact clients and network virtually,