Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
I can't imagine doing business without it
What do you like best about the product?
I've been using Zoom for 5+ years and can't imagine doing business without it. I appreciate how it quickly and reliably connects me with clients and colleagues on demand.
What do you dislike about the product?
There's very little I dislike. In a pinch, it would be nice to offer Breakouts from the app.
What problems is the product solving and how is that benefiting you?
Phone calls don't cut it anymore. Seeing someone eye to eye helps build and solidify relationships. Plus I LOOOOOVE the easy screensharing.
District Manager
What do you like best about the product?
It's simple to use and navigate. Implementing it with existing programs is a breeze.
What do you dislike about the product?
I enjoy most features except for the time limit on free accounts. For a 1 on 1 meeting I feel a time limit shouldn't exist.
What problems is the product solving and how is that benefiting you?
It's made adapting to a more virtual/hybrid climate possible and reaching the furthest parts of our market possible.
Meet without leaving home
What do you like best about the product?
I appreciate that I can set up ZOOM meetings for my team, send out the link to invite them ahead of time so that we can all save gas money of driving to meet together. Then as the leader of the meeting I can leave the meeting and have a colleague continue to run the meeting even though I am not online.
What do you dislike about the product?
I dislike not having to power as the leader to mute or unmute individuals within the group. Sometimes there are individuals that are not technically savvy to find the mute/unmute button, but for most people that is a simple process.
What problems is the product solving and how is that benefiting you?
During the pandemic I was able to meet with my students virtually as a class, but even now I can continue to have them join my class if they are absent so they don't fall behind academically.
Zoom is powerful and easy to use
What do you like best about the product?
Zoom is a very powerful platform that is very easy to use and administer.
What do you dislike about the product?
I really don't have any dislikes of Zoom.
What problems is the product solving and how is that benefiting you?
Zoom is working to make the admin console remember my personal preferences, this will save me time when I am searching for information.
Zoom is great for teaching music lessons! :)
What do you like best about the product?
I like connecting to zoom via computer audio
What do you dislike about the product?
Sometimes the sound glitches in and out.
What problems is the product solving and how is that benefiting you?
Zoom keeps adding better features and online tools to make the experience better. I am way more productive with sharing my screen as an online music teacher as a result of using zoom. It is fast, and there isn't much of a sound delay most of the time.
Zoom for work has been the best thing to happen
What do you like best about the product?
We use zoom for our phone screening process and it has been so helpful! Between syncing to google calendar and not having to give out my personal cell number for these calls has been great. Also scheduling panel interviews and allowing the team to join and get ready before the candidate enters is also extremely helpful.
What do you dislike about the product?
The only issue I have with zoom is that with our ats we cannot switch around hosts and we have to create a whole new meeting link to send to the candidate if we need to switch out interviewers.
What problems is the product solving and how is that benefiting you?
They are helping with interviews - we used to do them in the office and do a tour but between covid and business growth, it is impossible to do other tasks in the office. We can do the interviews quickly and efficiently.
Zoomprovements
What do you like best about the product?
Zoom developed a business model in response to changing user needs.
What do you dislike about the product?
No immediate problems come to mind other than connection problems. Not a direct result of Zoom so cannot be corrected by Zoom.
What problems is the product solving and how is that benefiting you?
I am seeing patients solely via telehealth. Without Zoom my patients would go without care.
Zoom works for me
What do you like best about the product?
It's easy to access, the tools it includes are useful, and my students find it very accessible. Recordings are good and show up very quickly; generally access to recordings has also been easy.
What do you dislike about the product?
Some aspects of learning to use it were tricky - for example, using backgrounds or adjusting how I look or lighting, etc. I'd also like a somewhat clearer reminder about when recording is on or off; I've paused it and forgotten to resume a few times - my fault, but I wish there were a clearer indicator. It was also hard at times to manipulate the hovering/disappearing tool bar. Finally, I'd like to be able to see more participants while sharing my screen.
What problems is the product solving and how is that benefiting you?
When COVID began, I was working as a tutor and remote teacher; Zoom was absolutely essential; I'd have been out of business without an affordable and reliable platform and Zoom was there.
Zoom is an essential tool for my business!
What do you like best about the product?
Zoom allows me to serve clients all over the US and beyond, making my one-person business capable of reaching a large market with ease. I love meeting clients and teaching classes on this platform.
What do you dislike about the product?
I have had a couple of days where Zoom updates happened automatically when I logged in to start a meeting, causing confusion and making the meeting start late, but in the three years I've used the platform, I think this may have happened twice.
What problems is the product solving and how is that benefiting you?
Zoom helps me to reach clients and work with them without worrying about location logistics. It's also a valuable tool for me because it's reduced my business travel costs and time spent going somewhere instead of being productive.
Great platform at a fair price
What do you like best about the product?
What I like best about Zoom is its functionality. I appreciate having the option to place attendees in a waiting room, which allows me the flexibility to admit them at my discretion.
What do you dislike about the product?
I really haven't found anything that I dislike at this point. I enjoy being able to change my background, utilizing the chat feature, and having the availability of the whiteboard. And then there's the webinar function.
What problems is the product solving and how is that benefiting you?
Zoom allows our office to connect when we are working virtually. It also allows us to host meetings, which we weren't able to do prior to us purchasing a subscription.
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