Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Very useful
What do you like best about the product?
I like it has excellent-quality audio and video. Video quality is essential for me, and the audio is, so I had no problem at the online meetings. Also, I can use it on my phone and tablet, which is great for me just by clicking the link and joining the discussion quickly.
What do you dislike about the product?
Sometimes I get a problem with the full-screen mod. I don't know why I couldn't understand that problem. But otherwise, there is no other thing I dislike about zoom.
What problems is the product solving and how is that benefiting you?
I work from home two days a week, and I use my laptop for online meetings. While working from home, I’m using zoom to join online discussions with my colleagues, manager, and other departments.
Zoom Yoga!
What do you like best about the product?
I like how for a small monthly fee I can host up to 100 participants at a time. This is affordable for a small, single-employee business like my own. I like how easy it is to save and share recordings.
What do you dislike about the product?
One of my favorite things about zoom is the record feature, however, I wish there was an option to just record the host the entire time. As a yoga instructor, I want to be able to view all the participants in the zoom meeting while teaching, but they only want to see the instructor (myself). I wish there was an option to choose to record only the host and not Just what is showing On the hosts screen
What problems is the product solving and how is that benefiting you?
Due to Covid restrictions, yoga studios are still closed in NY. Zoom has allowed me a way to keep in touch with my clients and still offer them classes. I am doing this complimentary now but plan to charge once I become more comfortable with this form of teaching.
Helpful for meetings with clients, coworkers and even webinars!
What do you like best about the product?
I like Zoom because it is easy to use and easy to access. All you have to do is click a link! Plus, it's easy to use for webinars with smaller groups. You can create polls and have everyone come in on mute and without video. The screensharing option is also very helpful for presentations and trainings.
What do you dislike about the product?
I wish at times there were a way to completely disable the option for people to be on video and/or off mute. It could be that there isn't due to the level we're on. But it would be helpful at times because people often go off mute without realizing it!
What problems is the product solving and how is that benefiting you?
We've used Zoom to stay in contact with our coworkers and supervisors during the pandemic. We've also used it to hold a webinar for prospective clients. It has been very helpful to keep communication channels over.
A good platform for online seminars and online classes also.
What do you like best about the product?
At the time of covid-19 this app was very useful because we were using zoom for online classes and assignments. This app is also useful for seminars. So I like it.
What do you dislike about the product?
Sometimes this app lags because of network issue and to operate this app we require basic things that should be taken care of. We have to be trained to disable all the admin features for the users so that user can only see the screen and could not do any unnecessary things.
What problems is the product solving and how is that benefiting you?
Zoom is very helpful for online meetings and also very useful for online classes and assignments. In the time of covid-19 it was solving one of the biggest problems like attending the classes, seminars, interviews, and many more things. Since I'm a recent graduate, so it is very helpful for me to give interviews online. So it is benefiting me in many ways.
Recommendations to others considering the product:
people should go via this app for online classes and seminars also and many more video conferencing
Zoom - the good and the bad
What do you like best about the product?
It has been a life savior to substitute for in-person meetings
Still love it even though we can meet in person
Still love it even though we can meet in person
What do you dislike about the product?
Non-existent customer service. I have asked through various means to get Live Transcript or any other Captioning which comes automatically and have seen on other Zoom webinars and meetings. No personal response - only referral to frequently asked questions and answers which does not address the issue for people who have hearing impairments.
Live Transcript should be automatic without having people program it before scheduling. It not only serves the hard of hearing community but often, the sound quality of some folks is inferior and helps everyone understand what is being said.
Live Transcript should be automatic without having people program it before scheduling. It not only serves the hard of hearing community but often, the sound quality of some folks is inferior and helps everyone understand what is being said.
What problems is the product solving and how is that benefiting you?
Holding arbitration hearings with Zoom
Overall review of Zoom
What do you like best about the product?
Ease of use: Zoom is easy to use, with a simple and intuitive interface that makes it easy for users to get started with video conferencing.
High-quality video and audio: Zoom offers high-quality video and audio, making for a more engaging and productive user experience.
Cross-platform compatibility: Zoom can be used on a variety of devices and platforms, including Windows, Mac, iOS, and Android, making it accessible to a wide range of users.
Screen sharing and recording: Zoom allows users to share their screens and record meetings, which can be helpful for presentations and training sessions.
Breakout rooms: Zoom allows users to split into smaller groups for breakout sessions, which can be great for team collaboration and brainstorming.
Virtual backgrounds: Zoom allows users to use virtual backgrounds, which can be a fun and creative way to personalize your video conferencing experience.
Integration with other tools: Zoom can be integrated with other tools like calendar, slack, and more, which makes it easy to schedule and join meetings.
Security features: Zoom offers advanced security features such as end-to-end encryption, waiting room, and password protection, which helps to protect users' data and keep the meetings private and secure.
Free version: Zoom offers a free version that allows users to host meetings of up to 100 participants, which is great for small businesses and personal use.
High-quality video and audio: Zoom offers high-quality video and audio, making for a more engaging and productive user experience.
Cross-platform compatibility: Zoom can be used on a variety of devices and platforms, including Windows, Mac, iOS, and Android, making it accessible to a wide range of users.
Screen sharing and recording: Zoom allows users to share their screens and record meetings, which can be helpful for presentations and training sessions.
Breakout rooms: Zoom allows users to split into smaller groups for breakout sessions, which can be great for team collaboration and brainstorming.
Virtual backgrounds: Zoom allows users to use virtual backgrounds, which can be a fun and creative way to personalize your video conferencing experience.
Integration with other tools: Zoom can be integrated with other tools like calendar, slack, and more, which makes it easy to schedule and join meetings.
Security features: Zoom offers advanced security features such as end-to-end encryption, waiting room, and password protection, which helps to protect users' data and keep the meetings private and secure.
Free version: Zoom offers a free version that allows users to host meetings of up to 100 participants, which is great for small businesses and personal use.
What do you dislike about the product?
Limited functionality in the free version: The free version of Zoom has limitations on meeting duration, the number of participants, and some other features.
Connection issues: Some users have reported connection issues, such as poor video and audio quality or dropped calls, which can be frustrating during a meeting.
Limited control over participants: In a meeting, the host may not have enough control over the participants, such as being able to mute or remove participants.
Technical requirements: To use Zoom effectively, users may need a certain level of technical knowledge and equipment, such as a good internet connection, webcam and microphone.
Glitches: Some users have reported glitches and bugs, such as problems with screen sharing or the chat function, which can disrupt the flow of a meeting.
Limited support: Some users have reported issues with customer support, such as long wait times or lack of helpful responses, which can be frustrating when trying to resolve a problem.
Privacy concerns: Some users have raised concerns about the company's data collection and sharing practices and how the data is used.
Limited customization: Zoom's user interface and options are limited, which may not be suitable for some users who want more control over their meetings and how they look.
Connection issues: Some users have reported connection issues, such as poor video and audio quality or dropped calls, which can be frustrating during a meeting.
Limited control over participants: In a meeting, the host may not have enough control over the participants, such as being able to mute or remove participants.
Technical requirements: To use Zoom effectively, users may need a certain level of technical knowledge and equipment, such as a good internet connection, webcam and microphone.
Glitches: Some users have reported glitches and bugs, such as problems with screen sharing or the chat function, which can disrupt the flow of a meeting.
Limited support: Some users have reported issues with customer support, such as long wait times or lack of helpful responses, which can be frustrating when trying to resolve a problem.
Privacy concerns: Some users have raised concerns about the company's data collection and sharing practices and how the data is used.
Limited customization: Zoom's user interface and options are limited, which may not be suitable for some users who want more control over their meetings and how they look.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of remote communication and collaboration by providing an easy-to-use video conferencing platform that allows people to stay connected and productive while working remotely or from different locations. This benefits the user by facilitating remote work, improving productivity, enhancing collaboration, being cost-effective, increasing accessibility, easy scheduling, and providing greater flexibility.
Recommendations to others considering the product:
Best for online classes,meeting,group study,discussion with best quality picture and sound and available in android and windows also.
Helped so much, but could be better!
What do you like best about the product?
I liked the students being able to raise their hands, using instant polling, being able to mute on entry, having chat control, having the ability to change hosts, or assign a co-host.
What do you dislike about the product?
That when I have all students I can't have all videos on or the audio is "glitchy". So we had to spend most of our last three months of school with our video off. I would like better audio and video capability if I were to continue using Zoom in the fall.
What problems is the product solving and how is that benefiting you?
The problem of not being able to teach in the classroom. I found the whiteboard and screen sharing very beneficial. Using Zoom in conjunction with GoGuardian allowed me to look at my student's screens and help them by using the text tools.
Recommendations to others considering the product:
Play around with the controls first to see what options you have and want before starting your meeting for the first time. Make sure when you are talking your microphone is green and not red (muted) it sounds simple, but you would be surprised how many times people, including myself, forget they are muted.
Powerful, Friendly and Reliable Conferencing
What do you like best about the product?
The user interface is one of the best features of Zoom. It's friendly and approachable in ways that Webex and Skype have historically not been. Moreover it's reliable. I've never found Zoom to let me down, whether it's a personal one-on-one call with a friend or a business meeting with 10 or more people present. The product also works on multiple platforms. It's great on the desktop as well as on a smartphone.
What do you dislike about the product?
It's not too bad, but Zoom was criticized recently for lack of security compared with competitors. So they jumped in quickly and tightened up the security. For a while it seemed mandatory to have passwords and waiting rooms, and this added layer confused me and the others I wanted to communicate with. More recently it seems to have stabilized. I now use the waiting room feature but don't bother with passwords.
What problems is the product solving and how is that benefiting you?
It helps my small virtual team stay in touch with one another, wherever we live and work. For example my chief developer is in Maine, and I'm in Massachusetts in the U.S. Of course we also use it with clients reviewing the sales and marketing materials we develop. It's screen share feature is powerful and reliable.
Zoom Workplace Review
What do you like best about the product?
I like the consistency of the product. Zoom has been able to maintain consistency in how the product operates, integrate new features, continue popular features, all without changing the basic functionality of the end product. For me, when i start using a product and each new "update" requires me to learn a new way to work with the product, it often gets overwhelming and ultimately too complex to use efficiently. Because I use Zoom Workplace very often, I see the changes as they happen, and if there is ever an issue with something not working or unclear how to use, customer support is very attentive and prompt. Also, Zoom was a very easy transition during the Covid era and the whole platform just made it easy to go from in-person meetings to meetings online with little to no interruption in the services I provide.
What do you dislike about the product?
I do not like the fact that I cannot verbally chat with only one person in the meeting (a.k.a. sidebar) if I wanted to share something. I have to do that ONLY in the chat feature or via file share. While I can do this in a private breakout room, the host must create that room and I'd have to leave the main meeting to do so. I also do not like that if I share a pdf, for example, my attendees cannot see it. I cannot figure out why this is so.
What problems is the product solving and how is that benefiting you?
As a teacher, this has allowed me to stay personally connected with my students and maintain my class structure and accountability. Also in this regard, it has allowed me to continue to help individual students by connecting with them virtually and helping them through homework problems. I have many students who go on to college and because Zoom is virtual, I am able to meet with them, or even hold classes with them even though they are far away. It has made getting groups together for the purposes of education very easy.
Recommendations to others considering the product:
Try all of the alternatives. Zoom is NOT the only virtual meeting software available. There are many free options. However, once you do, you will find that precious few of then have the capabilities of Zoom. In my experience, only one other piece of software has been able to provide the same basic functionality as Zoom, but Zoom still wins, for me, in overall features applicable to my experience.
Zoom is one of the most reliable meetings tool out there
What do you like best about the product?
I always use Zoom when it comes to conversations online. It's more personal and builds more trust when I am talking with clients or potential clients than chatting over email. It's easy to make presentations and share the most important details about a meeting. I always had a great experience using zoom as an attendee/listener. Every option is easily available and you can find it fast. Sound settings are clear and separate in zoom than on a computer and the setup of speakers and microphone is easy.
What do you dislike about the product?
Sometimes people are not sure how to set up a call and schedule it and send the invite so you need to always copy the ID and password to join which is a little inconvenient, especially If you have a lot of different IDs for other meetings as well. This could be emphasized. The option to raise your hand is a little bit hidden under the part called to participate and would be great if would be better accessible. We cannot send files over zoom anymore.
What problems is the product solving and how is that benefiting you?
I am solving the problem of distant communication and getting more people, connecting with clients, have easy and seamless communication. I use it for online classes as well as for sharing the material. It saves me time and it is really convenient to join I don't need to worry to connect or not as I know it will always work.
Recommendations to others considering the product:
If you are looking to connect with your clients more 1-1 and build instant trust, zoom is an easy-to-use meeting tool. It's reliable and has lot's of options to create a great meeting experience for every party involved.
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