Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
The Future of Video Conferencing
What do you like best about the product?
Zoom makes it easy to connect and collaborate with teammates seamlessly. The video and audio quality are great, and the backgrounds are a lot of fun. It's a simple conferencing tool to use, although it could use better support. I've had a lot of success using Zoom with external candidates, and it has met my team's needs when it comes to remotely hosting interviews.
What do you dislike about the product?
Some major privacy concerns have arisen, but it seems they are being taken very seriously to protect against vulnerabilities. With all newer platform tools, especially those that are cloud-based, security issues will arise, but the more important thing is how the company will react to such problems and help create acceptable solutions to them.
What problems is the product solving and how is that benefiting you?
Collaboration and communication with distributed teams in different geographical regions. It has helped us work more closely together and increased our output and efficiency.
Recommendations to others considering the product:
Zoom is top of the line when it comes to video and audio quality. It's web and desktop application work well for all users, but it can get a little expensive and there are some security concerns.
Zoom Makes Conferencing Easy
What do you like best about the product?
Zoom makes having conference calls and screen share sessions super easy for both me and my clients.
What do you dislike about the product?
Occasionally there's a bit of an audio delay.
What problems is the product solving and how is that benefiting you?
It provides an easy way to interface with my clients remotely. It's also much easier to initiate screen share sessions.
Zoom has made my job easier!
What do you like best about the product?
I like that we can use this tool for our all-staff conference calls or externally for coalition calls or video conferences as well as webinars. It's versatile and easy to set up, considering I am not very tech savvy.
What do you dislike about the product?
I do not have much to dislike about this tool as I may not know all the functions it has to offer.
What problems is the product solving and how is that benefiting you?
We are able to let the members of our organization learn about some of the legal and policy work we are doing as well as be leaders in coalitions by providing webinars and conference call lines. This allows us to create more educational forums that are accessible for all!
Recommendations to others considering the product:
Any way possible to make the phone numbers shorter or at least the pin? It's hard to use when calling from away on your cell phone. Or is there an easier way to make the pin copy and paste or clickable?
A platform worth using for great calling experience
What do you like best about the product?
Voice clarity is much better compared to other sources. Meetings are recordable.
Screensharing.
Background change/virtual background.
Chat with participants
Breakout rooms
Raise hand feature
Screensharing.
Background change/virtual background.
Chat with participants
Breakout rooms
Raise hand feature
What do you dislike about the product?
- Give everything that is needed for a decent call experience. Cant thinkof any disadvantage or cons for using zoom.
What problems is the product solving and how is that benefiting you?
I use it for conf calls to share documents and screen. The first impact is the clarity of voice, which is way better than WebEx. Sharing screen and sharing documents are another benefits.
Best web based video conferencing
What do you like best about the product?
I have yet to have a problem connecting to someone on a video conference using Zoom.
What do you dislike about the product?
To be honest, there’s nothing that I have found that I dislike about the platform yet. I guess I could say that sometimes it’s a bit confusing how best or most intuitively to invite other people.
What problems is the product solving and how is that benefiting you?
It is mostly used for remote meetings with colleagues as well as to conference with my students. It was also extremely helpful during remote classes during the pandemic.
Recommendations to others considering the product:
As I said elsewhere in this review, it is the best most accessible web based video conferencing software that I have found. It works great across long distances and is fairly intuitive.
Zoom is an easy to use platform.
What do you like best about the product?
Zoom is a staple for our organization to communicate with our colleagues and external partners. Zoom has new features that make working in that space even easier with various integrations. It definitely has come a long way since I started using it 8 years ago. I prefer it over some of the other online calling and webinar platforms available. They have also improved their accessibility features for those who need it. I would definitely recommend it.
What do you dislike about the product?
Since adding the app, I do not use the online version as much. However, when I am using a link from someone outside of my organization, it gets a little complicated to navigate between the online paltform and the app. It seems that the system gets confused as to which one supersedes.
What problems is the product solving and how is that benefiting you?
With Zoom, my boss can be anywhere in the country and we can chat face-to-face and discuss things with a group to plan events and share ideas. When we had to patch in an employee for a meeting from the middle east, it was pretty easy. We submitted the meeting id to her a few days before, and she joined the meeting just a few minutes prior. The group in our location could ask her questions and discuss details that otherwise would not have been answered without the Zoom meeting capabilities.
Recommendations to others considering the product:
If you are on the fence about which type of video conferencing to go with... Zoom should be at the top of the list. I know there are so many others out there, but it's an easy use format and can only get better over time. Calls are clear, it's easy to set up a meeting, and it it can integrate with other platforms such as Microsoft Teams to make your workflow more seamless.
Its very easy and convenient for meetings online classes.
What do you like best about the product?
Easy to use and very convenient and clarity is good.Sound quality and Picture Quality is simply superb.
What do you dislike about the product?
Nothing special i dislike in it,For me everything is working perfect
What problems is the product solving and how is that benefiting you?
Easy and convenient
Recommendations to others considering the product:
Definitely
Zoom Workplace gives me a reliable dashboard to access my business communication tools
What do you like best about the product?
I like some of the advanced sharing tools during meetings and webinars.
What do you dislike about the product?
I would like Zoom phone to save the audio transcripts.
What problems is the product solving and how is that benefiting you?
Provides a reliable means of conducting business meetings and events, saving travel costs and providing digital records.
User friendly - needs more pazzaz
What do you like best about the product?
After the app is loaded, it's just a click away from meeting time, so very user friendly.
What do you dislike about the product?
Ability to unmute as host. Most invitees are not familiar and using their phones, and have a difficult time unmuting. As host you can mute, why not be able to unmute?
What problems is the product solving and how is that benefiting you?
The free version is actually great if you're not going over the allotted 45 minutes, and not including more than the maximum number of invitees. For a paid system, I'd like a bit more pazzaz. I love seeing the updates for avatars etc. Making it fun to have these meetings.
Recommendations to others considering the product:
Recordings are difficult to find after time, it's not synced with Hubspot, so check out your CRM if you want to have copies of the recording with the organizations you're meeting with.
Great meeting experience
What do you like best about the product?
Zoom meeting interface and ease of connectivity. Chat also works well. Mobile interface is fantastic.
What do you dislike about the product?
No plugin for the new Outlook. Overall it works fine.
What problems is the product solving and how is that benefiting you?
Meeting connectivity. Group chats are great.
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