Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Setup and Integration, Exceptionally User-Friendly
What do you like best about the product?
ease of use and ease of implementation and ease of integration
What do you dislike about the product?
AI functionality could use a better interface
What problems is the product solving and how is that benefiting you?
combines all our workplace needs in one location so we don't have top go back and forth constantly- saves money as well
AI Companion Features Supercharge Productivity
What do you like best about the product?
I really value the AI Companion features. The automatic generation of meeting summaries, identification of action items, and drafting of chat responses provide a significant boost to my productivity. With these tools, I can stay fully engaged in the conversation without worrying about taking detailed notes.
What do you dislike about the product?
For me, the main issue lies in the complicated pricing structure and the emphasis on adopting an all-in-one platform. Although the bundled offering is robust, expenses can rise rapidly when you need to include essential features such as additional cloud storage or advanced add-ons. If your needs are limited to just a few core components, the platform can feel expensive and somewhat over-engineered.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the issue of app fatigue and disjointed communication by bringing together meetings, chat, phone, and documents in one place. Thanks to this centralization, I no longer have to juggle multiple programs just to manage a project. The unified platform, along with the support of AI Companion, genuinely saves me both time and mental effort.
AI-Powered Collaboration with Room for Improvement
What do you like best about the product?
I like using Zoom Workplace as an all-in-one, AI-powered collaboration platform that helps my team communicate, stay engaged, and work more productively. The automatic meeting summaries, chat thread recaps, and real-time assistance during calls make Zoom Workplace feel more like a true productivity partner rather than just another meeting tool.
What do you dislike about the product?
There are a few points where Zoom Workplace needs to improve: complexity for new users, AI limitations, integration gaps, performance issues in large organizations, and hybrid work coordination is still tricky.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve fragmented communication, meeting fatigue, inefficient workflows, and hybrid work issues with its all-in-one AI-powered platform.
Zoom workplace keeps our Remote First Team together.
What do you like best about the product?
Zoom's new AI note taking features are a game changer! I also appreciate some of the new features for large group interaction. It's a clean interface that makes it easy to use and be interactive.
What do you dislike about the product?
There is not much I can say negatively about Zoom workplace. Perhaps there could be some automation with breakout rooms?
What problems is the product solving and how is that benefiting you?
I use Zoom to get my remote team together in an interactive and impactful way. I also use it as an administrative tool; helping me record trainings.
Effortless Collaboration with Top-Notch Video Quality
What do you like best about the product?
I use Zoom Workplace for virtual meetings, presentations, and collaboration. I use Zoom to stay connected with my team and clients, making video meetings, screen sharing, and collaboration easy and efficient. I appreciate Zoom's ease of use and reliability, especially the video quality, screen sharing, and breakout rooms, which make meetings and collaboration smooth and efficient. I switched from other tools to Zoom for its reliability, ease of use, and better collaboration features. The initial setup was very easy; I was able to create an account, schedule meetings, and start collaborating within minutes. I would rate it a 9 out of 10 for being reliable, easy to use, and making remote collaboration smoother.
What do you dislike about the product?
Sometimes Zoom Workplace can use a lot of bandwidth, which affects call quality. I also think the interface could be slightly more intuitive for managing recordings and settings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to stay connected with my team and clients, making video meetings, screen sharing, and collaboration easy and efficient, saving me time and keeping communication smooth.
Seamless Communication, Needs Faster Access
What do you like best about the product?
I really appreciate the face-to-face video feature of Zoom Workplace; it's very important for me as it brings businesses closer together, no matter the distances like across seas or state to state. It's very beneficial in today's workplace. I also find Zoom Workplace very easy to moderate and use compared to Microsoft Teams, which needs a lot of work. The initial setup was very easy.
What do you dislike about the product?
Sometimes the cutoff times are an issue. Also, there's slow access at times, and it takes time to access some of the meetings. I think they should eliminate all the codes for entering the Zoom chats. The system itself needs just to be upgraded.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to see and contact people I'm doing business with, enhancing face-to-face interaction. It brings businesses closer, whether local or international, which is very beneficial for my work.
A Simple and Reliable Platform for Online Learning and Collaboration
What do you like best about the product?
I like how easy it is to use, the stable video and audio quality, and having chat, meetings, and scheduling all in one place.
What do you dislike about the product?
I dislike the limited features on the free plan and the time limit on meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenges of remote communication and online collaboration, making it much easier for me as a university student to attend lectures, participate in group discussions, and stay in touch with my instructors.
Reliable, Intuitive, and Feature-Rich Videoconferencing
What do you like best about the product?
Zoom Workplace has consistently proven to be a reliable videoconferencing tool. The audio and video quality are both excellent, and the interface is very intuitive, making it easy to use. Beyond just calls, it provides a range of additional features such as a calendar, notes, and an AI companion with transcription capabilities. I frequently use the AI summary feature, which saves me a significant amount of time when it comes to writing meeting minutes. I use the application daily.
What do you dislike about the product?
From a videoconference organizer's point of view, Zoom can feel very complex. There are just too many things you can manage (such as surveys, groups, apps, etc.) and it can get overwhelming. Accuracy of AI live transcribe can be improved.
What problems is the product solving and how is that benefiting you?
I use it primarily for video conferencing and making quick, ad-hoc calls.
Effortless Meetings and Seamless Calendar Integration
What do you like best about the product?
I like how simple Zoom Workplace is for getting people together and how it integrates with calendar apps. This feature helps ensure the meetings are populated on everyone's calendar, so they don't forget about it. I also found the initial setup to be very easy.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Zoom Workplace connects colleagues in different states, simplifies getting people together, and integrates with calendar apps to ensure meetings aren't forgotten.
Unmatched Collaboration with Zoom Workplace
What do you like best about the product?
I like Zoom Workplace for its smooth and reliable collaboration tools, especially video meetings, screen sharing, and the whiteboard. These features make teamwork fast, clear, and easy, even when everyone is working remotely. I also really like Zoom Workplace's stability, easy meeting scheduling, and the recording feature, which makes meetings more convenient. We switched from Google Meet and Microsoft Teams because Zoom Workplace offers better collaboration tools and more stable calls, along with features like the whiteboard and breakout rooms. The setup was very easy, taking only two minutes to install and get started, and everything is simple and intuitive. I would give it a solid 9 out of 10 because it's reliable, easy to use, and offers great collaboration features, so I would definitely recommend it to others.
What do you dislike about the product?
Zoom Workplace works great overall, but it could improve its performance on weaker internet connections. Sometimes video or audio drops when the network isn't stable. Also, the 40-minute limit on the free plan can interrupt longer meetings. A bit more flexibility for free users and better low bandwidth optimization would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration challenges, making it easy to stay connected. It eliminates constant in-person meetings, saving time, and facilitates organized teamwork with video meetings, screen sharing, and real-time collaboration tools.
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