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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Krista M.

Zoom making Board Meetings easy

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has made having board meetings with all of our board members from around the state being able to easily login and see each other and discuss issues in person with out actually having to travel.
What do you dislike about the product?
Zoom has made it so easy for us to join video conferencing that people are not attending meetings in person. That is the only negative thing that I can even think about for zoom
What problems is the product solving and how is that benefiting you?
Zoom has made it easier for all of our board members from around the state to attend board meetings regularly. We can send out a link to connect to other members which has made attendance at these meetings go up in numbers. This helps our board members be able to attend and know what's going on at all times.


    Joe B.

Zoomʻs Special Benefits During The Pandemic

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Access is straightforward and required no special settings or software on the part of the participants
What do you dislike about the product?
Management of breakout rooms could be more fluid. When participants are in breakout rooms their security (screen sharing, etc.) is not immediately changeable by the host.
What problems is the product solving and how is that benefiting you?
Zoom allows me to take remote classes at the University


    Carlos E.

IT Manager

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Ease of you and reliability. Quality of service meets expectations in diverse environments.
What do you dislike about the product?
When a host shares their desktop, my app goes into full-screen mode. There should be a way to disable that feature.
What problems is the product solving and how is that benefiting you?
Zoom is solving the lack of instant communication between teams by allowing almost instant connections.


    Chevy W.

Great professional and personal experience with Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ability to host professional meetings and share screens, switching being participants and the host, is a great tool for presentations, brainstorming, and conferencing.
What do you dislike about the product?
I haven't found a real downside yet! Would be great if Zoom had a photoshop feature so I could use filters to add make-up, fix my hair, and put a suit over my pajama top :)
What problems is the product solving and how is that benefiting you?
I moved abroad for personal reasons but need to be in regular contact with clients, who want face-to-face meetings. Zoom fills that need, with easy to schedule meetings that pop up on their calendar, ease in joining meetings, and smooth meetings. It enables me to stay in contact with clients, fulfill my contracts, and renew contracts, regardless of where I am in the world.


    Brent H.

CHANGED OUR LIVES!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Clients can actually use the software. We use to spend 5-10 mins helping each client join a meeting / download software. Now they just hop onto to our meeting and we get to communicate with them. The fact we can also do remote SUPPORT via Zoom for our clients is icing on the cake.
What do you dislike about the product?
We love Zoom. No dislikes. It really is a game changer for us. So happy that everyone now seems to have it on their systems and feels safe joining a remote meeting with us at www.supersonicsite.com.
What problems is the product solving and how is that benefiting you?
Our clients could never download the virtual meeting software and actually get it to work.


    Financial Services

Thank goodness we found Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
When Covid hit we went from in person meetings with clients to Zoom. The learning curve was short and it allowed us to have the client sign application by giving them control of our mouse and keyboard.
What do you dislike about the product?
Some devices that clients use do not allow sharing of mouse and keyboard. That is the only downfall I found. I hope that zoom corrects this shortly so that everyone can use zoom.
What problems is the product solving and how is that benefiting you?
Using zoom allows us to stay in the office or home and meet virtually with clients. We no longer have to drive to the client's homes and that allows us to get more appointments done in the same time frame.


    Barbara M.

Excellent Tool

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The thing I like best about Zoom is that you can connect with a lot of people at once! It makes it easy to reach a broad audience. I have tried other sites and Zoom is so user friendly. Easy for anyone to host and/or to jump on someone else's meeting.
What do you dislike about the product?
I think the thing that is least helpful is when people on the Zoom connection hide their video so you can see each one. It sometimes makes it difficult to carry on a discussion that is meaningful to everyone.
What problems is the product solving and how is that benefiting you?
It has been difficult training volunteers since COVID. People are either "catching up" on these last two years or they have become comfortable working from home and want to continue that venue. Being able to train our volunteers via Zoom has been invaluable for us! With so many children in foster care, we need our volunteers more than ever. Zoom is helping to make that possible.


    Pam N.

Easy to use, reliable too!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and has all the features I need to share work and communicate with by Board of Directors and volunteers.
What do you dislike about the product?
Can't think of anything at all to answer for this one.
What problems is the product solving and how is that benefiting you?
I can have Board members serve from anywhere, and we can plan virtually with little notice or planning for location.


    Chemicals

So many conferencing software programs now, but Zoom is my favoite!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Love the features it offers, video sharing, screen sharing, easy to understand toolbar. Enjoy the multiple video sharing layout options. Easy to create and join meetings and never had any connection issues.
What do you dislike about the product?
I haven't noticed any major dislikes of the zoom software. The only tiny issue I ever had was when creating a re-occuring meeting, it could only be set for 1 year at a time, so i had to create a new one or modify the existing when that timeframe ran out.
What problems is the product solving and how is that benefiting you?
I love zoom for troubleshooting with my remote employees. Having them share their screen makes it much easier to see the problem quickly and help them resolve it.


    Carlos V.

Simple, intuitive, reliable and better that the alternatives

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to figure out. Many of my clients use MS Teams. When I have them meet me on Zoom it never takes more than a minute or two to get them comfortable and productive
What do you dislike about the product?
I wish some of the advanced features, like the whiteboard, were more robust. I've been spoiled by Mural.
What problems is the product solving and how is that benefiting you?
Even before the pandemic, Zoom allowed me to connect with clients in a more direct and human way. I am great on the phone and use to do much of my work using a landline. Then, when I left corporate and went out on my own, Zoom helped me build stronger relationships with clients I'd never met.