Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Best way to keep in touch with friends and colleagues
What do you like best about the product?
Zoom is crucial to my WFH life. I can connect with all my colleagues no matter where they are stationed. WFH can sometimes be a bit lonely but with zoom, I'm one button away from connecting with anyone of my managers or directors.
What do you dislike about the product?
I do not have anything I dislike about the product.
What problems is the product solving and how is that benefiting you?
Zoom is helping me connect with my teammates to brainstorm ideas, and create a fun WFH environment for our reps.
Zoom is Easy to Use
What do you like best about the product?
Quick to join and start a meeting. Fairly intuitive.
What do you dislike about the product?
Sometimes sharing a link is confusing, but that could also be user error.
What problems is the product solving and how is that benefiting you?
I like that Zoom is constantly innovating. I don't have any problems with the product overall except trying to teach people who do not use the system often.
you can be anywhere in the world whenever you want
What do you like best about the product?
the ease of using this platform for my business and I can be in front of whoever I want, whenever I want by a click of a button
What do you dislike about the product?
theres not really anything that I dislike. It works like it is supposed to
What problems is the product solving and how is that benefiting you?
I run a marketing company and I can run it from wherever I want. It eliminates that overhead of having a brick and motor store
Zoom Experience
What do you like best about the product?
Particularly during the pandemic, Zoom enabled me to stay in contact with my clients on a face to face basis. The contact would have been impossible without Zoom.
I am still using Zoom on a regular basis to remain in contact with my clients.
I am still using Zoom on a regular basis to remain in contact with my clients.
What do you dislike about the product?
There isn't much to dislike about Zoom. Pricing is fair and it helps me accomplish a number of my tasks.
What problems is the product solving and how is that benefiting you?
Again, Zoom enables me to stay in contact with my clients both during the pandemic and still today. By not having to travel to see clients in person I find my productivity has increased dramatically.
Extremely useful tool for my business
What do you like best about the product?
Zoom makes it super easy for me to hold meetings and casual conversations that are key to making my business successful. Zoom is internationally recognized (important for my cross-cultural communication work), easy to use, and consistently performs well even when holding meetings across time zones and large physical distances.
What do you dislike about the product?
I do wish Zoom had the ability for my clients to easily look at my calendar and schedule meetings.
What problems is the product solving and how is that benefiting you?
I need to have meetings with my clients and partners in other countries. Zoom makes it easy to do so.
Great Tool for Salespeople
What do you like best about the product?
It is easy to use and more convenient. I can share my screen with prospects and show them how we came up with our pricing strategy which usually results in the client's buying in at an early stage.
What do you dislike about the product?
The only drawback I have had is sound issues when I am meeting with two or more people. It can be challenging to not lose words here and there. I have tried turning on "original sound" but it hasn't improved the issue. If zoom could automatically notify users when their sound quality is poor I think that would go a long way and might prompt people to resolve the issue on thier own (or at least repeat themselves!).
What problems is the product solving and how is that benefiting you?
Meeting clients in person, as well as helping them understand our pricing strategies. It is easier to meet more people in a shorter amount of time and create a more authentic connections and build rapport easier from the beginning.
Very easy to use, and very stable option for meetings
What do you like best about the product?
Zoom is very easy to use, and makes a great option for meeting with out-of-town clients and suppliers. It's also great for group meetings, allowing many to join the same meeting at the same time. Cuts travel costs, is convenient and is effective.
What do you dislike about the product?
If you do not subscribe or join, you are limited to just 45 minutes. Many meetings go an hour or more, so, the free option would not work. The pricing is not too bad, but everyone wants free, right?
What problems is the product solving and how is that benefiting you?
Easily meet with out-of-town clients and suppliers that would be too cost-prohibitive to physically travel to. This allows face-to-face conversation without the cost of travel. It also is often preferred to in-person meetings by many. Their company may not be accepting visitors, so this is the only way to get to my contacts.
IT Administrator
What do you like best about the product?
The remote control of the others' computers.
What do you dislike about the product?
Sometimes can't hear clearly if others users' network bandwidth is not good enough.
What problems is the product solving and how is that benefiting you?
It's easy to schedule a meeting and it's easy to use, not like the Cisco Webex, it's complicated.
Using zoom as a digital marketing consultant
What do you like best about the product?
I have many customers in the mortgage, real estate, medical, and other industries. I have found that zoom is a very compatible tool. For example, some clients will send Microsoft Teams meeting invites and in a mixed, in and out of org setting it usually has problems. There is almost never a problem using zoom for clients with their microphone and webcam, and of course they can also dial in.
It is also very rare to run into server or network capacity issues.
I used Gotomeeting for many years, but when the pandemic hit they had capacity problems that zoom did not have.
It is also very rare to run into server or network capacity issues.
I used Gotomeeting for many years, but when the pandemic hit they had capacity problems that zoom did not have.
What do you dislike about the product?
It would be nice if you did not need a subscription to Otter to get transcripts. Other than that I have no complaints.
What problems is the product solving and how is that benefiting you?
I use it for strategy and reporting sessions with digital marketing clients around the US and limited to Europe. It has served me well since I switched to it 2.4 years ago.
Zoom is my go-to for all things virtual meetings and presentations
What do you like best about the product?
I have found that Zoom allows me the flexibility to run effective meetings, deliver engaging presentations, lead virtual summits and webinars, and also has the functionality to meet with anyone, anywhere at any time. I never worry about technical difficulties.
What do you dislike about the product?
There is a little bit of a learning curve at the beginning, but it's not prohibitive. For users who are not as savvy with Zoom, it can be a bit difficult to learn because they will need to download the app on their device to use.
What problems is the product solving and how is that benefiting you?
I run my membership, sales calls, group programs, and just about every single gathering in my professional life using Zoom! It's essential to how I do business and allows me to easily connect with people.
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