Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Wonderful platform. High technical quality. Easy to us.
What do you like best about the product?
Zoom is really ubiquitous to today's Internet communications. People trust Zoom, and it is easy to use, even for a begnner. The technical quality is superb, on both a video level an on a audio leve.
What do you dislike about the product?
I have no dislikes with Zoom. It works whenever we need it.
What problems is the product solving and how is that benefiting you?
I hold weekly meetings on Zoom. And I: have been hosting these meetings for over two years. This started as an answer to COVID getting in the way of in-person meetings. However now, we are continuing Zoom meetings even though COVID has slowed. My people really prefer Zoom to in-person meetings. And after a late night meeting, everyone is already home.
The only video platform I will ever use to facilitate training.
What do you like best about the product?
The breakout room functionality is unrivaled
What do you dislike about the product?
I don't like the profile pics associated with the chat input
What problems is the product solving and how is that benefiting you?
We are a training and facilitation Consultancy. As a small business, we would not have survived the pandemic without Zoom. We have used Zoom to increase our business and deliver training at scale.
Zoom meetings have been invaluable to the many volunteer organizations to which I belong.
What do you like best about the product?
Attendance is much better. No time is wasted on travel. I appreciate the ability to meet with people all around the country. I find it easier to use than Microsoft Teams.
What do you dislike about the product?
I work with a lot of people from the older generation who are not computer savvy, and it is difficult to communicate with them. Zoom can never completely replace in-person meetings and the social connections they provide.
What problems is the product solving and how is that benefiting you?
Zoom definitely helped during the COVID pandemic. We would never have been able to conduct business without it. I believe we are more productive. We are able to meet more frequently and make decisions more quickly.
Zoom a Solution for Building Business
What do you like best about the product?
I have been able to use Zoom to build my business. I frequently give a presentation of my services via Zoom and I also have used it to support ongoing business delivery.
What do you dislike about the product?
I would like to see a dashboard-style menu for the person hosting the meeting. I know how to use the tool but I have had to leave the tool to change settings. I would love to have a visual notification when someone enters a waiting room. The sounds are treated like a doorbell by my dogs.
What problems is the product solving and how is that benefiting you?
Zoom is the platform I use to establish the services and products I will deliver to clients. It is the regualr meeting place for contract discussions and business proposals. I have also used Zoom for coaching sessions. Most commonly, I use Zoom to deliver professional development classes to medium-sized groups.
Prefer Zoom over TEAMS
What do you like best about the product?
Easy to schedule a meeting. More colleagues use Zoom making it easier and a smoother meeting process. The process of sharing is simple. Zoom does not pop-up constantly on the screen so it doesn't interfere with other work events.
What do you dislike about the product?
I would like to be able to share "hosting" a meeting when I am unable to host but I am the only holder of the license. I would like to see a history of my meetings for billing customers.
What problems is the product solving and how is that benefiting you?
Zoom allows meet to meet with customers across the country and manages the time zone differences.
Better stability
What do you like best about the product?
The best stability and safety for online meetings
What do you dislike about the product?
There isn't anything that I truly dislike about the platform
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of boring meetings and having in person meetings all the time. I enjoy being able to have the flexibility of meetings in a variety of locations and settings
User friendly
What do you like best about the product?
It is easy to schedule meetings. I have never experienced any technical issues with any scheduled zoom meetings. I especially like that my zoom meetings are recorded where I can go back and listen when there are questions about what may have occurred during a meeting.
What do you dislike about the product?
I haven't found any downside to date. I started using zoom professionally during Covid-19 and have continued to utilize it for meetings where it is hard for individuals to attend in-person meetings.
What problems is the product solving and how is that benefiting you?
I haven't had any problems with Zoom. Some other organizations have stated that they were getting logged off at 45 minutes but that hasn't occurred with any of my meetings
Easy to use, great experience
What do you like best about the product?
Easy to use, easily accessible, quick set up, familiarity with the product, many tech skill levels that I work with are able to use Zoom easily without problems
What do you dislike about the product?
Users don't need an account to use Zoom, but many of the non-native tech customers I work with think that they do have to have an account and this becomes confusing
That's the only downside that I can think of right now. Thanks, Zoom!
That's the only downside that I can think of right now. Thanks, Zoom!
What problems is the product solving and how is that benefiting you?
I can work remotely from anywhere and always have a connection with my clients and employers, and can jump on meetings at any time as long as I've got a computer and an internet connection.
Reliable Service
What do you like best about the product?
Zoom is easy to use and continues to improve over time. I especially appreciate being able to download voice recordings separately for my podcast. I have used other recording platforms for my podcast, and I keep coming back to Zoom.
What do you dislike about the product?
Zoom can be spotty if Internet connections are low making it hard to carry a conversation. I used to have more of an issue in the past, though, than I have recently.
What problems is the product solving and how is that benefiting you?
Zoom is helping me to connect face to face with people in other places that I would not have otherwise met. I have ease with business calls, and it's been great for helping me get my podcast started.
Zoom Saved my Business
What do you like best about the product?
Zoom is easy to use, as long as you have a good internet connection.
What do you dislike about the product?
I wish the prices were lower. For a small business like mine, it's a bit pricey. I'd even like a pay-as-you-go option, since there are some weeks when I don't need it, but I'm still having to pay for it.
What problems is the product solving and how is that benefiting you?
When everything closed for COVID, Iwas no longer able to provide in person instruction for my clients. Zoom provided me the opportunity to safely work from home and continue to have revenue. It's also enabled me to reach clients who aren't even in my geographic area.
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