Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Simple platform with tons of options
What do you like best about the product?
It's simple to use and accessible to everyone. I use it for both business and personal calls and it's always working. The pro version suits my needs best but it would be great it were free!
What do you dislike about the product?
One of the options I need for zoom is the ability to make everyone only see myself and not each other for business calls as that can be distracting. To have this feature I have to upgrade for $50 and that's just not worth it.
What problems is the product solving and how is that benefiting you?
I work remotely with my interns and zoom has allowed me to be on with my interns all day without interruption so I can supervise them but also connect as if we were really in office together
The most reliable telehealth platform out there
What do you like best about the product?
The technology has been consistent which is incredibly important for running telehealth therapy sessions
What do you dislike about the product?
I have very little to complain about. I guess the registration system for the webinars can be difficult for some users since its one more step, but I'm unsure how that can be resolved.
What problems is the product solving and how is that benefiting you?
It saved my career during the pandemic. More clients can access therapy now which has improved my business
Compared to competitors Zoom is the best
What do you like best about the product?
I've never had connectivity issues, and no one I've sent meeting requests to has had an issue getting into the meetings. It's also so simple to schedule a meeting and I like that I can easily change the times zone
What do you dislike about the product?
It's not easy to extend meetings. I wish it were cheaper.
What problems is the product solving and how is that benefiting you?
Scheduling meetings and providing a hosting platform. This has allowed me to host meetings, and review plan with collaborators
Zoom connected our small business
What do you like best about the product?
We can connect from anywhere we are so people can be on the road or even sitting in the backyard at home and hop on a quick meeting or regularly scheduled meeting to keep our business moving in the right direction
What do you dislike about the product?
Don't have any issues, honestly. Our team can hop on from the office, from the road, from home and in the warehouse all at the same time - its easy
What problems is the product solving and how is that benefiting you?
We are a small business with all of our team scattered, during COVID it allowed us to keep meeting face to face and now its allowed us to be more productive by having meetings from wherever we are but still "in person" because we can see one another and share screens to work collaboratively
Zoom is my favorite virtual conference program
What do you like best about the product?
I love the video quality that zoom offers, but I mostly greatly appreciate the facial filters. Working from home all the time, I don't always put on makeup so having filters that can enhance my image makes me feel a lot more confident and the video looks sharper. Google Hangouts always throws me for a loop when the quality and facial redness seem so prominent. I also like that everyone is very familiar with the app so there's very little issue when it comes to knowing what to do. It's a very intuitive and user-friendly software so it's not often that I have problems. I also like that I can incorporate it with my calendly software so when someone would like to schedule a meeting it will automatically create the zoom link and share it with everyone who needs it.
What do you dislike about the product?
The only annoying thing sometimes is that I wish there was a setting to automatically allow participants to share their screens without needing to give permission. I also have issues sometimes when clicking on the zoom link but it doesn't start the meeting because it says the host must start it, even though I'm logged in. It's a little cumbersome sometimes to have to go log into the zoom website to start the meeting again. Other than that, I think zoom is more beneficial than detrimental.
What problems is the product solving and how is that benefiting you?
I am able to meet with people all over the country and grow my business without having an issue with locations. I am also easily able to show exactly what I am looking at to reduce miscommunications. As a web designer that runs my own business, it's vital for me to be able to share my screen and meet with clients about their current website and what we need to change in revisions. I think it also gives a much more personal touch to business when you're able to see who you're talking to vs just talking over the phone or through emails.
Zoom started strong and continues to get better.
What do you like best about the product?
I joined Zoom for corporate needs before the pandemic and became more reliant on it. As we expanded, Zoom continues to create options to meet our growing needs.
What do you dislike about the product?
I was limited by bandwidth initially but then Zoom added the ability to save to the cloud which was exactly what we need AND we also got multiple "views" post post-production support.
What problems is the product solving and how is that benefiting you?
Security was a concern early on but that was resolved quickly. As previously stated, the capacity to have multiple views on the cloud recordings helps with post-production development.
The best web conferencing/teaching/webinar tool out there
What do you like best about the product?
I have been using Zoom as both a participant and a host for about five years - and I have found it to be the most valuable tool in my workplace arsenal. My company doesn't use Zoom systematically, but I have an exception to use Zoom rather than Teams and Webex because it is so much more reliable, easy to use, functionally superior, and participants love it. As a facilitator, I find Zoom very efficient to manage groups that are around 20-30 participants, and engage with them in ways that 'wows' them.
What do you dislike about the product?
The Zoom platform has been improving regularly throughout the years that I have been using it. If there was one thing I would say is a dislike, I would say some of the customizations are a bit clunky - like you can customize the waiting room, but you can't have multiple wait room logos/sayings for different meetings you have scheduled - so you can't customize that as part of a template, you will need to change that for every meeting or go with a very generic saying in the wait room.
What problems is the product solving and how is that benefiting you?
We have moved to entire remote trainings and workshops since 2020. Zoom has given me the opportunity to have the same high touch experience in a virtual environment. It is a great replacement for in-person sessions.
Easy communication platform to meet a variety of meeting needs
What do you like best about the product?
Zoom is very easy to navigate and customize to meet meeting needs. It is simple to use as a meeting host as well as a meeting participant. Very little connectivity issues.
What do you dislike about the product?
Time limits on free version. I wish that there was a way to have a meeting longer than 40 minutes without purchasing a paid subscription. All in all, this is a minor inconvenience.
What problems is the product solving and how is that benefiting you?
Over the past few years, zoom has made it easy to maintain regularly occuring meetings when in person meetings weren't an option. Now though, it is nice to use zoom in place of in person meetings.
Visit with distant family and friends
What do you like best about the product?
Zoom is so easy to use. By selecting a link or entering a meeting ID and password I am immediately entered into a meeting.
What do you dislike about the product?
Zoom behaves differently on different platforms, such as PC versus notebook versus phone. It takes me a few minutes sometimes to adjust to the difference.
What problems is the product solving and how is that benefiting you?
I am no longer in the working world, but I still use Zoom a lot! I am able to take yoga and dance classes from my home. This started during the pandemic, but I will continue to enjoy it as long as it is offered. It means I don't have to drive somewhere and park my car, and I can also take care of urgent phone calls without disturbing my classmates. Also my cats can take the classes with me!
Great service to host meetings, workshops and classes virtually.
What do you like best about the product?
Being able to schedule meetings and having them integrate into my calendar. Also all the audio/screen sharing is pretty intuitive.
What do you dislike about the product?
Audio lags for people on the receiving end seems to happen a lot.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to offer services to a wider breathe of people as I can now hold sessions virtually.
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