Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy to use software
What do you like best about the product?
Easy to use, lets you have video meetings with other people worldwide, little to no lag issues.
What do you dislike about the product?
Does not have an online mode which does not require you to download the Zoom software first. I want to have an experience with not having to download the software and just have an online meeting. Even a Plugin would be fine, as long as I do not have to download proprietary software and then have to update is regularly.. especially right before a big meeting.
Also, the 40 min time limit stinks, but for being free, I suppose that is ok.
Also, the 40 min time limit stinks, but for being free, I suppose that is ok.
What problems is the product solving and how is that benefiting you?
There is currently no real business problem we are solving with Zoom. We have been using Zoom for a few years now and just recently got Microsoft M365 so are starting to use Teams. Some in the company, however, complain about Teams being laggy, but not so for Zoom which is why we are still using it. We do find Teams to be better suited for Screen sharing but more for the fact of controlling the other person's computer.
I use Zoom for my business and it is excellent!
What do you like best about the product?
Meeting clients and my Team virtually - I can have meetings with many people across the country. It is a game changer for me!
What do you dislike about the product?
I cannot find out how to send messages to participants in my Waiting Room when I am in a Breakout Room. If there is a way to do this, I cannot find it.
What problems is the product solving and how is that benefiting you?
Distance. My clients and my employees live far from me. We can meet with ease and share screen which is extremely helpful.
Easy to use video conferencing tool!
What do you like best about the product?
We have had zero trouble getting even the most techno-phobic client to use zoom. We have used other products where clients have had significant issues connecting to audio and/or video. But we have never had any issues with Zoom, and in our business, wasting time to explain how to connect to video and audio was costly.
What do you dislike about the product?
No downsides to zoom, other than the cost, which is still reasonable. Would have loved to use MS Teams (since it's free with M365) and not pay for video conferencing, but the cost of Zoom is well worth the reduced aggravations with clients.
What problems is the product solving and how is that benefiting you?
As noted above, using Zoom has made our video conferencing with clients (which is our sole means of meeting clients) smooth and easy. Video and audio quality has been excellent.
Easy to Use
What do you like best about the product?
Zoom has been easy for us to use and set meetings with.
What do you dislike about the product?
I have not used Whiteboards or Workspace Management yet. There are a lot of options, but we use the platform very simply.
What problems is the product solving and how is that benefiting you?
Easy to connect via video now that video chat has become convenient and popular.
Great product!
What do you like best about the product?
Zoom is fast and easy to use. I'm typically jumping from one meeting to the next and Zoom allows me to move very quickly.
What do you dislike about the product?
The settings section is a long list. I know the left navigation has it broken into categories but it's still a bit intimidating.
What problems is the product solving and how is that benefiting you?
Virtual meetings, podcasts, and webinars are all managed by Zoom.
Zoom works perfectly for my business' needs.
What do you like best about the product?
Zoom's video quality, audio quality, and ease of use far surpass those of the competitos.
What do you dislike about the product?
I wish it was easier to read people's screen names.
What problems is the product solving and how is that benefiting you?
We offer virtual cocktail classes online, and zoom is by far the best way for us to coordinate the video conferencing aspect of our business with our clients.
Zoom is great for connecting virtually with colleagues and friends
What do you like best about the product?
Ease of access, Ability to share screens
What do you dislike about the product?
Some features are difficult to learn and access for someone with basic technology skills
What problems is the product solving and how is that benefiting you?
Being able to have meetings with people remotely, taking attendance for training certificates, monitoring how much time employees spend in a given meeting, etc.
Zoom is easy-to-use video conferencing. Period
What do you like best about the product?
The simplicity of use. Seems like a platform that users from all across the "technology experience" spectrum can work with.
What do you dislike about the product?
Haven't really managed to get the syncs to work great between outlook, and would also like to get a sync into our CRM solutions as well
What problems is the product solving and how is that benefiting you?
Helps me have and host more meetings. Just makes is measurably easier to communicate as needed to the audiences I am working with
Great way to Connect
What do you like best about the product?
I appreciate the ease of use of Zoom. Also the sound quality and ability to set high sound quality as I often play instruments when I do Zoom gatherings. I like all of the ways that you can customize Zoom!
What do you dislike about the product?
I am really happy with Zoom overall. I would not say that I really have any thing I really dislike.
What problems is the product solving and how is that benefiting you?
It is allowing me to connect with people virtually and still be able to see and hear them. I also use Zoom to support my business and it allows me to keep my business connected to people all over the world.
Zoom is the easiest of all the video conferencing software
What do you like best about the product?
Zoom is helpful because it seems to be the easiest to use. It's very intuitive to link up with various apps like Worldly translator, and other important things to do business. I love the new whiteboard feature. I also love the chat function.
What do you dislike about the product?
Zoom requires the host to be in charge. It becomes harder to help others learn it and collaboration is tough when others don't know how to host it.
What problems is the product solving and how is that benefiting you?
It is a universal platform that most can access. Makes it easier to have video conferences with most.
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