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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Works well for our organization

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
How easy it is to integrate with other platforms.
What do you dislike about the product?
I think there are some things on zoom that could be helpful for executive assistants or people who often schedule for other people. When scheduling calls on behalf of my CEO and others, I always have to do an additional step in making them the call owner.
What problems is the product solving and how is that benefiting you?
Almost everyone internally and externally knows how to use Zoom. It's very helpful for our organization for many conference calls.


    Non-Profit Organization Management

User friendly and easy to integrate with LMS system for blended training

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
A lot of feature like poll, break out room, host and co-hosts, and simultaneous translations
What do you dislike about the product?
Our organization has multiple seats and if we can get a bundled pricing, that would be great
What problems is the product solving and how is that benefiting you?
We use Zoom integration with Docebo LMS. The integration is smooth and it is much easier to control than the tool we used previously.


    January C.

Almost there....

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
From the user stand-point, zoom is straightforward, the sound/video quality is good, and they've done a great job buffering quality for a user on the go (traveling through different levels of reception/signal). The interface is a lot more agile and lighter than Microsoft Teams.
As an administrator, it's easy enough to manage users, and the dashboard provides a number of features to help track usage. They've implemented a number of google-esque features that have improved the user experience (better indicators on screen sharing).
What do you dislike about the product?
There are no notification of pending updates, and updates in certain, recently frequent cases are mandatory, making people unexpectedly late to join meetings.
Unlike Google Meet, there is no attendee preview feature, at this point, so there is no way for someone joining to see who's already on the call (or an assistant to check).
What problems is the product solving and how is that benefiting you?
We use it as our company default Video Conferencing, so it's the bridge in the hybrid world for employees onsite with wfh/remote employees, as well as our link to the external world. However, there are a ton of features that we don't properly utilize, that we can, based on a ignorance of these features and a hazy learning curve.


    Joshua S.

Excellent Platform - Dependable Service

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
The platform is solid and can always depend on it working. Updates are easy to process. Licencing is easy to manage. Integrated with Jumpcloud.
What do you dislike about the product?
Id like there to be clearer implementation about applications, building more or having a catalog that are more secure and not sending data to 3rd parties
What problems is the product solving and how is that benefiting you?
Remote work place needs good solid communication tools


    Marketing and Advertising

Very versatile and lots of features

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Collaborative and easy to use - like to export reports and access to transcripts
What do you dislike about the product?
Admin features - some things I can't access unless I'm an admin
What problems is the product solving and how is that benefiting you?
AI summaries and recapping the content of our webinars


    Sports

Zoom Workplace is an essential tool for any business who cares to thrive.

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Communication among our teams is made much easier with Zoom Workplace. We use Zoom meetings almost daily, and it connects the company across the country. Our company hosts events and meeting to clients and allowing a larger room on Zoom gives up more opportunity to reach more clients.
What do you dislike about the product?
We run into bandwith issues when on Zoom for a long time, but that could just be our network settings.
What problems is the product solving and how is that benefiting you?
Solving the issue of our company not being on the same page. With Zoom Workplace, we can meet all at once and give updates on what we are working on.


    Mary G.

All day every day....new features make it even better!

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
I use Zoom Workplace for everyday zoom calls and to host webinars and user group meetings for our customer community. I love the new features Zoom keeps adding...generating AI transcripts, making it easier to manage and run a webinar.
What do you dislike about the product?
Right now we use the integration with pardot to capture webinar attendance and registrations. However this integration is not possible yet with Meetings. We could use this as we use the Meetings feature for our User Group meetings and specific kinds of enablement events.
What problems is the product solving and how is that benefiting you?
My department is using it to host virtual events. It is much easier to implement and run than our corporate event platform.


    Legal Services

Zoom connects our company.

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
I like that Zoom allows me to connect easily with my coworkers in other places, both in our company's other office and with those who work from home.
What do you dislike about the product?
I am not responsible for budgeting at our company, but I guess one downside of Zoom is the extra cost incurred to have an account with certain permissions.
What problems is the product solving and how is that benefiting you?
When we have issues with something, Zoom makes it possible to easily connect and communicate to resolve these issues. For example I can easily share my screen to show someone how to fix something.


    Roger R.

Zoom needs better API integration

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Video Quality and UI interface. Ease of administration.
What do you dislike about the product?
Cost of licesing, API intergration with Rippling, scheduling conflicts.
What problems is the product solving and how is that benefiting you?
ALternative to Teams.


    Information Technology and Services

Zoom is easy to configure

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
quick to communicate and meet 100% remotely.
What do you dislike about the product?
sometime it takes a while to reach customer service
What problems is the product solving and how is that benefiting you?
Link 100% remote employees efficiently.