Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Very easy to use, and very stable option for meetings
What do you like best about the product?
Zoom is very easy to use, and makes a great option for meeting with out-of-town clients and suppliers. It's also great for group meetings, allowing many to join the same meeting at the same time. Cuts travel costs, is convenient and is effective.
What do you dislike about the product?
If you do not subscribe or join, you are limited to just 45 minutes. Many meetings go an hour or more, so, the free option would not work. The pricing is not too bad, but everyone wants free, right?
What problems is the product solving and how is that benefiting you?
Easily meet with out-of-town clients and suppliers that would be too cost-prohibitive to physically travel to. This allows face-to-face conversation without the cost of travel. It also is often preferred to in-person meetings by many. Their company may not be accepting visitors, so this is the only way to get to my contacts.
IT Administrator
What do you like best about the product?
The remote control of the others' computers.
What do you dislike about the product?
Sometimes can't hear clearly if others users' network bandwidth is not good enough.
What problems is the product solving and how is that benefiting you?
It's easy to schedule a meeting and it's easy to use, not like the Cisco Webex, it's complicated.
Using zoom as a digital marketing consultant
What do you like best about the product?
I have many customers in the mortgage, real estate, medical, and other industries. I have found that zoom is a very compatible tool. For example, some clients will send Microsoft Teams meeting invites and in a mixed, in and out of org setting it usually has problems. There is almost never a problem using zoom for clients with their microphone and webcam, and of course they can also dial in.
It is also very rare to run into server or network capacity issues.
I used Gotomeeting for many years, but when the pandemic hit they had capacity problems that zoom did not have.
It is also very rare to run into server or network capacity issues.
I used Gotomeeting for many years, but when the pandemic hit they had capacity problems that zoom did not have.
What do you dislike about the product?
It would be nice if you did not need a subscription to Otter to get transcripts. Other than that I have no complaints.
What problems is the product solving and how is that benefiting you?
I use it for strategy and reporting sessions with digital marketing clients around the US and limited to Europe. It has served me well since I switched to it 2.4 years ago.
Zoom is my go-to for all things virtual meetings and presentations
What do you like best about the product?
I have found that Zoom allows me the flexibility to run effective meetings, deliver engaging presentations, lead virtual summits and webinars, and also has the functionality to meet with anyone, anywhere at any time. I never worry about technical difficulties.
What do you dislike about the product?
There is a little bit of a learning curve at the beginning, but it's not prohibitive. For users who are not as savvy with Zoom, it can be a bit difficult to learn because they will need to download the app on their device to use.
What problems is the product solving and how is that benefiting you?
I run my membership, sales calls, group programs, and just about every single gathering in my professional life using Zoom! It's essential to how I do business and allows me to easily connect with people.
Utilizing Zoom for Telehealth
What do you like best about the product?
I like that Zoom integrates with Calendly so that scheduling telehealth appointment is a breeze!
What do you dislike about the product?
The only downside to zoom is not having a face to face experience however that is not an issue with the platform
What problems is the product solving and how is that benefiting you?
Conducting psychoeducational assessments in remote areas during the height of the pandemic would have been impossible without Zoom. Now that face to face meetings are occurring, zoom continues to provide a solution to those who are not yet comfortable with in person sessions.
Zoom enabled my business to soar
What do you like best about the product?
Zoom's usability makes it easy for almost anyone to use it effortlessly. That made it so easy to move even computer newbies to Zoom for workshops and coaching
What do you dislike about the product?
I'd like better user management including alerts to keep in touch with clients built into the platform.
What problems is the product solving and how is that benefiting you?
The pandemic forced me to leave public events for 2 years, but Zoom made it easy to go virtual and get the job done!
Zoom continues to be a user friendly platform to host virtual meetings efficiently!
What do you like best about the product?
Ability to mute all participants upon entry. And poll features. AND the raise hand/reaction function.
What do you dislike about the product?
The only dislike is that when participants talk over each other - Zoom automatically starts cutting out.
What problems is the product solving and how is that benefiting you?
Travel, conference room bookings. This means spending less time commuting to work, or time finding a space to work in.
Zoom. The solution we needed but had no clue how
What do you like best about the product?
Constant updates. I mean they roll out new features seemingly every week. Just when we start to notice a bug or glitch to our workflow, I get a notification that there is an update. Problem solved.
What do you dislike about the product?
The native 25fps is the most destructive, non-linear, editing option there is. As a post production editor, I find myself banging my head on the wall if I want to edit anything into the finalized files and match the frame rate.
What problems is the product solving and how is that benefiting you?
The most obvious solution was quarantined employees being able to still attend meetings. It unlocked another option, however. After the team was allowed to meet in person again, many of them were finding the cost of gas to attend a weekly meeting was not matching the return. This gave us the option to continue live broadcasting our weekly meetings to more than our closest team members, and begin a new consultative approach to a wider audience.
Easy and consistent!
What do you like best about the product?
As a financial planner and wealth manager, I need easy-to-use software for my clients. Zoom is so easy for folks of all technology levels to use and it's wonderful for meeting with clients. Two thumbs up!
What do you dislike about the product?
I've found Zoom to be consistently easy to use. The only place that we ran into a challenge was setting up a large webinar that had lots of people. In the end, it all worked out!
What problems is the product solving and how is that benefiting you?
With the pandemic still happening, Zoom makes it fast and easy to be able to connect with people face-to-face. Even when covering complex financial topics, it's easy to collaborate, ask questions and get real-time feedback. I use it all the time!
Zooming right along!
What do you like best about the product?
I've been using Zoom since 2017 and it's my preferred way of video conferencing. I find it so much more intuitive and easy to use than other platforms. It also seems less buggy than others!
What do you dislike about the product?
The only times I've run into issues with Zoom is with one of my company laptops that doesn't have the Zoom app on it. Due to security reasons, I'm unable to add the Zoom app to the computer so I have to rely on the Web version, which seems to lag.
What problems is the product solving and how is that benefiting you?
I run a business with clients across the country. I'm unable to meet with them in person and Zoom allows me to meet with my clients face-to-face without traveling. It's a huge time and money saver.
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