Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable and Quick Alterative to In Person Meetings
What do you like best about the product?
I love the share screen option. Being able to share what you have with a client or co-worker makes a meeting move quickly without having to email documents back and forth. I am known for forgetting to send a document or the most up-to-date document before a meeting and this makes it so I don't have to worry about that. Chat is also a great feature where it is easy to send links to clients.
What do you dislike about the product?
I have had a few times where my rural internet connection makes Zoom impossible. That is not exactly Zoom's fault but if there was an option to be able to run on a lower resolution for video or something that would help reduce the upload and download speed needed that would be very helpful for those of us in rural America.
What problems is the product solving and how is that benefiting you?
COVID was obviously the birth of the necessity for most people and I am no different, but living in a rural area it is really helpful to be able to jump on and have a quick Zoom meeting over driving 30 minutes to meet with other members on a committee or board of directors
Great experience
What do you like best about the product?
Easy to use, a ton of features, storage options
What do you dislike about the product?
Need to be able to add a logo watermark to show off my brand without the paid enterprise version. Should be an entry level feature
What problems is the product solving and how is that benefiting you?
We are a marketing company so we need constant communication with our clients.
Effective connections over many platforms
What do you like best about the product?
Convenience, clarity and confidentiality
What do you dislike about the product?
Personal contact is limited. I can't sense vibes.
What problems is the product solving and how is that benefiting you?
Bringing people together from different locations...continents, even.
Managing diverse schedule conflicts to allow appointments that meet client's needs.
I managed my 50 Year High School Class Reunion on Zoom during Covid...I attended church meetings and even saw Hospice Patients and families via Zoom
I conducted a Weekly Caregiver Support Group for Caretakers of Terminal Patients via Zoom for 2 years. I attended seminars with up to 500 International participants with breakout rooms via Zoom!
Managing diverse schedule conflicts to allow appointments that meet client's needs.
I managed my 50 Year High School Class Reunion on Zoom during Covid...I attended church meetings and even saw Hospice Patients and families via Zoom
I conducted a Weekly Caregiver Support Group for Caretakers of Terminal Patients via Zoom for 2 years. I attended seminars with up to 500 International participants with breakout rooms via Zoom!
Easy and fast way to have virtual meets
What do you like best about the product?
Easy meeting scheduling and great video quality. The share screen quality is allso very good. The zoom compresses the videos and saves to the computer which is really good
What do you dislike about the product?
During music sessions, when there is too high potch, the audio cuts off which makes dofficult to attend the sessions.
What problems is the product solving and how is that benefiting you?
Easy virtual meets, zoom rooms and share screen options makes my business easy
Zoom is at the core of my service
What do you like best about the product?
I love that I can operate my virtual-only, service business via Zoom with clients.
What do you dislike about the product?
No dislikes, other than it would be nice to have Zoom auto-send the link invites to my clients to expedite workflow.
What problems is the product solving and how is that benefiting you?
Zoom has been a leader in virtual communication, allowing small businesses like mine offering one-to-one coaching, to have a solidly performing platform where we can meet our clients.
Great platform for having meetings. Been able to connect with people around the world.
What do you like best about the product?
Very user friendly. Easy to set up. The ease of one click meeting joining.
What do you dislike about the product?
Watching video can lag a bit. But we have been able to find work arounds.
What problems is the product solving and how is that benefiting you?
Zoom helps me set up quick face to face meetings. This has helped keep attendees engaged and more productive.
Essential for my Remote Business
What do you like best about the product?
Makes completing work remotely infinitely easier. Zoom meetings are so much more effective and collaborative than a phone call, and allow me to easily review documents with my clients to make sure we're on the same page (literally and figuratively!). Appreciate that I can scheudle meetings in advance, and control various means of inviting clients depending on what calendar system them use. Has also been essential to networking. Using Zoom allows me to dedicate more time to networking and professional development because I can more easily fit it into the work day - no commuting type required! As a tax professional, I often have documents that are dozens of pages long that I need my clients to review. Sharing it via zoom is in many ways even eaiser than doing so in person, because we can all review the same document at the same time and skip ahead to the most important parts.
What do you dislike about the product?
A bit difficult to use Google Calendar with the Zoom scheduling too, since it periodically confuses clients into clicking the wrong link for the meeting (Google Meet vs Zoom). Would appreciate a calendar integration that doesn't allow Google to insert their own link. I'd also like to have it a bit easier to see what your meeting participants are seeing when you're presenting, such as with a Power Point in full screen presenter mode. Sometimes I have to test it out first by inviting myself as a guest to verify that they're seeing what I want them to see.
What problems is the product solving and how is that benefiting you?
Gives me the flexiblily to work remotely with a wider client base without losing the personal touch of speaking face to face. Increases client satisfaction by allowing me to more thoroughly review documents with them without requiring a trip to the office or a confusing phone call trying to follow along. During my busiest season, it frees up hours a month by making it seamless to schedule back to back meetings without clients feeling like they're being shoved in and out of a revolving door.
Zoom Review
What do you like best about the product?
The fact that you can record your meetings and go back to them. You can talk to people and see them at the same time.
What do you dislike about the product?
Everything is great for me so far. I never had any bad experience
What problems is the product solving and how is that benefiting you?
You can have meetings in one place and record them.
Zoom gets the job done well
What do you like best about the product?
I think zoom is pretty user-friendly. I like that it intergrates with other software and makes scheduling online meetings easier. It host more people that other meeting softwares and generally has little to no lag when there are a lot of participants.
What do you dislike about the product?
Due to the increase in virtual meetings, the imposed security protocols, while necessary, can be cumbersome to the process. It can also make it more difficult to get non-technical people into the meeting space.
What problems is the product solving and how is that benefiting you?
I work in a large geographical area and Zoom allows me to meet with people from the entire region without having to travel to these places. As we transitioned to lockdown, I was able to continue working and collaborating with everyone seamlessly.
Zoom Review for Church
What do you like best about the product?
Zoom has been most helpful in keeping our church connected at the beginning stages of the Covid-19 pandemic and keeping us connected through weekly use. It's simple and easy to use. We just e-mail a link to our members and they use the link to join.
What do you dislike about the product?
There's not much I dislike. We don't do anything fancy but I will say the only negative is the cost.
What problems is the product solving and how is that benefiting you?
It helps us stay connected when we can't physically be together as a congreation.
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