Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is one of the best investments you'll ever make for your business!
What do you like best about the product?
Zoom is one of the best investments I've ever made for my business! As an online Weight Loss Coach, I love how seamless Zoom is for hosting all my client calls, webinars, group retreats, and more. I love the quality of the audio and video. I love the recording features as well, and I especially love uploading all my calls to cloud storage so clients can access call replays seamlessly.
What do you dislike about the product?
I would love for Zoom to have higher quality video, but my webcam provides 1080p resolution and still looks great online! Also, Zoom can be problematic if you don't have an ethernet cable connection. I highly recommend that if you're using Zoom for an online business, connect your laptop to an ethernet cable! I rarely have internet connection issues with Zoom now.
What problems is the product solving and how is that benefiting you?
Connection with clients and family internationally! Zoom has also been an invaluable resource for me especially when COVID first started. I was connected to my mentors, friends, and family all over the world because of Zoom. SO SO grateful for Zoom!
Reliability and ease of use
What do you like best about the product?
Zoom is my go to for business meetings. It's ease of use makes my clients feel comfortable and I do too. I don't need to make unecessary accounts to make it work. It just works. And I'm here for it.
What do you dislike about the product?
I had a mixup with billing one time in my multi year use. Thankfully, they took care of my issue quickly and I was refunded with no issue. Every company makes mistakes and they owned it and fixed it.
What problems is the product solving and how is that benefiting you?
I need to Connect with clients quickly and in a manner that makes them trust me. By allowing them to see me and for me to hear them clearly, I can read their body language and meet their needs and answer their questions quickly.
The best!
What do you like best about the product?
Zoom is flat-out the best platform to have any meeting or event. I had used Skype prior and when Zoom came into my view, that was all she wrote.
What do you dislike about the product?
Not a fan of having to let people in when they have the link.
What problems is the product solving and how is that benefiting you?
I don't need to go in to the office or meet anywhere.
Dependable Any & Everywhere
What do you like best about the product?
Zoom is the only meeting platform on which I've never had an issue related to network, identity, device or whatever my attendees are used to using.
What do you dislike about the product?
The only thing missing is the ability to have a second personal meeting or set up reusable meetings easily.
What problems is the product solving and how is that benefiting you?
Meetings start faster, share is easy, which reduces wait time, focus/attn of group can be enforced w/ video. Indispensable for remote/distributed workplaces!
It does the job I need great zoom streaming to YouTube service
What do you like best about the product?
Zoom gives you the ability to broadcast to my YouTube broadcast and not I can just paste my embed YouTube link in my website and I am streaming a live stream thru zoom
What do you dislike about the product?
When I do my livestream I need to change on my YouTube account setting the embed and YouTube stream id every time it does not let you just use the same as the day before
What problems is the product solving and how is that benefiting you?
Advancing zoom recording options and keep adding more features and tools to make it easier for me to use it for my organization which I find useful and very helpful
Convenient and easy communication
What do you like best about the product?
I hold many reoccurring meeting and what I like the most is that I can reuse the link for the same meeting. Also I like how easy scheduling a new meeting is.
What do you dislike about the product?
When you kick a person out of the meeting once they cannot join next time you use the link. Sometime people forget to leave the meeting and I want to have a private conversation with one member and I have to end the meeting and reopen it
What problems is the product solving and how is that benefiting you?
It helps me hold meetings back to back with out having to travel to multiple location. I use it to study with my friends in another state. It is beneficial for group document review and so on.
I use Zoom for healthcare professionals and like the fact that it is HIPAA compliant.
What do you like best about the product?
What I like best about Zoom is how easy and seamless it is. I don't have to search for meetings I have scheduled and it connects effortlessly.
What do you dislike about the product?
Nothing really - would like to see them continue to upgrade quality of imaging.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of clients having to drive to my office and saves me from having to drive to an office. With the saving of travel time, I am more productive.
Zoom is great!
What do you like best about the product?
That you can have multiple people on one video call at the same time. It's much easier than a phone call when everyone is trying to talk, which can get very confusing.
What do you dislike about the product?
I wish that there was a calendar integration so we could see what times others have available and schedule accordingly. Like a scheduler based off the available times others have chosen.
What problems is the product solving and how is that benefiting you?
Meetings in person are not always an option, especially for people that do not live in the area, so it makes it simple to meet with others and get things accomplished.
Pandemic Relief
What do you like best about the product?
I have liked the "Face to Face" opportunities that zoom provides
What do you dislike about the product?
The scheduling interface can be a little tricky, especially for repeating meetings. I need to re-send invitations and sometimes it is hard to find that information.
What problems is the product solving and how is that benefiting you?
Zoom has helped relieve pandemic isolation. Zoom has provided expanded and new relationships for organizations. Zoom has provided educational opportunities more easily.
Zoom has made my business more efficient!
What do you like best about the product?
My business was mainly done in person before, but zoom has made the transition seamless with screen sharing and remote control access for my clients. Also, I can share from another device, ex. iPad to MacBook to draw if I need to.
What do you dislike about the product?
Some features aren't available on all devices. For instance, on an iPad if you share the screen, then your video turns off. Also not all devices can do remote control access.
What problems is the product solving and how is that benefiting you?
Zoom has taken the need to drive and saved me a lot of money in gas. It has also helped me to expand across the country virtually so the need to travel is lessened. Since I don't have to drive, I can run more appointments and have more time to focus on tasks at hand.
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