Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is great for teams
What do you like best about the product?
Zoom is super intuitive and lets us easily record and share sessions later for review. Our global team can collaborate and get valuable facetime together even though we work remotely, thousands of miles apart.
What do you dislike about the product?
Zoom might be better if we could more easily break out into sessions during calls. Setting up presets for meetings is not super intuitive to access, such as recordings.
What problems is the product solving and how is that benefiting you?
Bringing global teams together every day! Audio transcripts and recordings are also helpful for us. Even if someone misses a meeting, we can post it for them to play later.
Zoom Is the Industry standard! Easy and Convenient
What do you like best about the product?
I love how easy and accessible Zoom is to use! Pro is totally worth it, I have so many virtual meetings and having the option to auto record to cloud saves me time!
What do you dislike about the product?
It logs me out of any other device I have when I take a meeting. Free time limit should be 40mins. Not really issues for me. Mobile could be a little better. More tools for iPad Pro.
What problems is the product solving and how is that benefiting you?
Access. Save time. Do more. I can do so many more meetings than I could before. Traffic is so bad in our city that this helps me close more sales by meeting my clients virtually.
Zoom is a reliable way to host meetings with people around the world.
What do you like best about the product?
Stable, global platform for hosting meetings with tools to manage security, presentations, and interaction
What do you dislike about the product?
Gets glitchy/slow after a couple of hours
What problems is the product solving and how is that benefiting you?
We have hosted a live "show" with a celebrity regularly since April 2020. Zoom makes it easy for fans to join from anywhere in the world while also giving us control over attendees and potential security risks.
Connecting globally has never been better!
What do you like best about the product?
Extremely grateful for the ability to be able to connect with our teams globally with a click of a button! I truly believe that Zoom is the best solution to remain connected to those who matter most, whether it be a major corporate meeting or a small team meeting. Zoom is the way to go!
What do you dislike about the product?
I have really enjoyed Zoom and always looking forward to new updates within the platform. I can honestly say I have no complaints about how the platform works. It's seamless and easy to use!
What problems is the product solving and how is that benefiting you?
2020 was an extremely challenging year! But as we know, every challenge also presents an opportunity. This was Zoom for us! It allowed us to remain connected with our teams globally like never before.
Always have quality audio and video using Zoom.
What do you like best about the product?
I enjoy the easy to use features and how accessible the features are to share audio and screen. It's also extremely user friendly.
What do you dislike about the product?
I wish all features were available to same on all devices such as tablets and chrome books.
What problems is the product solving and how is that benefiting you?
Bringing virtual classes easily to our clients.
A Proven, Dependable Workhorse
What do you like best about the product?
The core functions are solid and dependable and I rarely find that I have to use anything more for effective meetings.
What do you dislike about the product?
It really serves my purposes for meetings large and small and presenting or recording for producing videos remotely - BUT the whiteboard feature seems clunky and I could get a lot more done with a smoother feature to import images and write over or even sketch. WhatsApp has done this slightly better.
What problems is the product solving and how is that benefiting you?
Working across time zones, countries, and managing complex events and creative projects. It also in 1:1 keeps me connected to colleagues in a real way. The ability to get more done, save time and only travel when necessary is a considerable benefit.
Very efficient tool.
What do you like best about the product?
It is very easy to use and connect with anyone anywhere. I also love the share your screen tool.
What do you dislike about the product?
There isn't a lot to complain about. It is user friendly and easy to use.
What problems is the product solving and how is that benefiting you?
Being able to connect with friends, family and business partners that are out of state.
Easy to use
What do you like best about the product?
It's very easy to use. I like the simple layout, it makes my life as an IT Manager less stressful. I like the fact that we can have a conversation and that the audio doesn't cut out, like Google Meet does.
What do you dislike about the product?
There are times when I wish there were less settings to go through. I completely understand they need to be in there, sometimes I wish there were less so I can easily set what I need to.
What problems is the product solving and how is that benefiting you?
Quick and easy set up. Ease of use and familiarity.
Great HIPAA compliant telehealth option!
What do you like best about the product?
As a therapist, I use Zoom to meet with my clients securely. I like the option of setting up a waiting room and having a recurring link for meetings. The features are user-friendly and the support team is responsive.
What do you dislike about the product?
Zoom could be improved with an accessible button to turn off the chat. In large group meetings, the feature can be very distracting. Other than that, Zoom has been a great option.
What problems is the product solving and how is that benefiting you?
Zoom has been a great option for telehealth in the pandemic and beyond. It's a great way to meet with clients securely. I appreciate the screen sharing options and file sharing.
Zoom offers everything I need, and it's easy to use
What do you like best about the product?
Zoom is the most dependable web video platform I've tried (I've tried a lot!). And since so many other people use Zoom regularly, it makes it even easier to connect with my clients.
What do you dislike about the product?
The audio and video settings often have to be reset, almost every time I start a meeting, because I switch between headphones and mics in between meetings. The "same as system" option in preferences doesn't seem to do what it says it will do unless you restart zoom in between meetings.
What problems is the product solving and how is that benefiting you?
Zoom makes it really easy to meet with clients and set up group calls which is what my coaching and consulting business relies on. Virtually no time is wasted on "getting tech to work"
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