Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
The BEST video conferencing software there is!
What do you like best about the product?
Zoom is priceless to my everyday job and personal life. I use it every single day for meetings, long and short!
What do you dislike about the product?
Sometimes the connection lags, even when I'm running at 900!
What problems is the product solving and how is that benefiting you?
It is keeping me connected with my team and colleagues! We would flounder if we didn't utilize Zoom with our clients and within the company personnel!
Zoom is so far the best video conferencing site.
What do you like best about the product?
Ease of use! It is very simplistic to set up meetings and send out invites, it works closely with my Outlook to send out invites and calendar invites.
What do you dislike about the product?
I mean who wants to pay! But its price is quite low for what we are using it for.
What problems is the product solving and how is that benefiting you?
Meeting with my teams in different offices and time zooms, giving us a space to share our screens, share my local computer sound (when I am training my CSRs, they can hear the other line.
Next best thing to being there!
What do you like best about the product?
Zoom allows me to have real-time, face-to-face meetings that are critical and important without the time or expense of travel. It keeps me and my colleagues safe and we are able to have a productive meeting. Since Covid, I, like so many others, have used Zoom with great results. I find that now that ease of travel is better I still go back to Zoom over and over again.
Their additions and updates are constantly improving my online experience.
Their additions and updates are constantly improving my online experience.
What do you dislike about the product?
I haven't found any problems with Zoom so far.
What problems is the product solving and how is that benefiting you?
Continuing to meet and saves time for me and my organization.
Wonderful Tool for Patient Advocates
What do you like best about the product?
As someone who lives with debilitating migraine and works as a content creator and patient advocate, Zoom helps to keep me connected to organizations, colleagues, and businesses. Working outside of my home is not an option, so being able to stay in contact with those I have a working relationship with is extremely important. Many people like myself who are disabled content creators and advocates rely on video communication to support our platforms.
What do you dislike about the product?
Nothing comes to mind! I love that there is now a dark mode. Photophobia or light sensitivity is a symptom of migraine and the previous bright/white screen was extremely hurtful to my eyes, thus triggering head pain.
What problems is the product solving and how is that benefiting you?
Zoom is helping to keep people connected, especially since the beginning of the pandemic. I am able to do more, participate in more events, and increase my exposure now that things have become virtual .
Great addition to our church communication
What do you like best about the product?
The simplicity of the platform. Allowing multiple users to present is very helpful and the added security measures have all been helpful. Turning on and off my camera and mic are very easy and switching from my laptop mic to my earbuds is simple.
What do you dislike about the product?
Not much. The platform is pretty straightforward and allows for easy team communication when we are unable to meet in person. Having a paid account has helped our meetings become more efficient and uninterrupted.
What problems is the product solving and how is that benefiting you?
Once Zoom introduced the waiting room, any issue of outsiders crashing our meeting was resolved. I love that the meeting can begin without me being there on the rare occasion I'm late.
Can't complain
What do you like best about the product?
Zoom has allow me to conduct work more efficiently and to collaborate with more people despite distance.
What do you dislike about the product?
The security issue with people doing Zoom bombs was an issue but has been resolved.
What problems is the product solving and how is that benefiting you?
The major is the Zoom has solved is allowing people to meet that might live or work great distances from each other.
Videoconferencing is just the beginning!
What do you like best about the product?
I love the number of features available on one platform! It allows me to videoconference with clients, but also have an interactive experience by allowing for annotations and recording for reference. Great training tool!
What do you dislike about the product?
There isn't much about the program that I don't like. I do wish they would allow you to invite certain people that are not on your domain and not have to have a waiting room or password.
What problems is the product solving and how is that benefiting you?
We are a database company that sells all over the country and world. Zoom allows us to sell, train and communicate externally and internally the best.
It does what it's supposed to, and it does it well.
What do you like best about the product?
Simply put, Zoom is the industry standard.
What do you dislike about the product?
I don't like how they make you pay after the 40 minute mark on a call, but I'm also privileged to use their free tool, so no real complaints there.
What problems is the product solving and how is that benefiting you?
Calling clients. Everyone uses Zoom, so it's easy to call someone when necessary.
Very helpful
What do you like best about the product?
Although COVID restrictions are loosening, and there IS a thirst for in person meetings again, Zoom is an excellent tool to use for expedience. Meetings at short notice, meetings when it's not expedient to travel, the opportunity to share screens and chat and see each other's face during a discussion are excellent. Also, I sometimes work internationally and, of course, Zoom is a relatively low-cost way of connecting without leaving my office.
What do you dislike about the product?
Some people had a strong yearning for in-person meetings after the pandemic lockdown restrictions and had some 'zoom fatigue' for, for example, zoom conferences or webinars and were looking for in-person networking opportunities.
What problems is the product solving and how is that benefiting you?
The ability to connect in person, sharing documents/screens etc quickly and efficiently. Especially useful when geographical constraints would make traveling unduly costly or onerous. Most people seem comfortable with using this platform -- I have not met anyone who has said they were unfamiliar or uncomfortable using it.
Zoom for work
What do you like best about the product?
I like how reliable it is. I can add zoom to my google calendar and my other work apps. Ease of use.
What do you dislike about the product?
I don't necessarily like that when someone is presenting their screen, zoom automatically makes it full screen. Sometimes this takes me off guard.
What problems is the product solving and how is that benefiting you?
I work at a company with folks all over the map, and zoom allows us to meet with ease. It allows me to connect with my coworkers no matter where they are.
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