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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Public Safety

Reliable and easy for communication

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Easy connecting with the team anywhere..
What do you dislike about the product?
Sometimes the call quality drops with many participations.
What problems is the product solving and how is that benefiting you?
problem of remote communication


    Manufacturing

Easy and Versatile Tool That Delivers

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy and versatile it is to use
What do you dislike about the product?
Not enough background options to use form
What problems is the product solving and how is that benefiting you?
This is a great tool that is accessible to everyone and enables you to accomplish several tasks simultaneously.


    Rene M.

Reliable, All-in-One Collaboration Platform for Modern Teams

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.
What do you dislike about the product?
I honestly can't find any faults with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.


    Daniel R.

Zoom Workplace is a great tool for every day use

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I’d like the tools they have for each meeting. It helps me to annotate Better What I have to do.
What do you dislike about the product?
In my opinion, the monthly fees are just too high for my budget.
What problems is the product solving and how is that benefiting you?
So workspace allows me to have all the tools in one place where I can annotate my future meetings, have read notes of my meetings and schedule new meetings


    Cynthia B.

Streamlined Connectivity and Effortless Setup

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I love that Zoom Workplace is a platform that everybody seems to have, making it easier for people to connect without needing to download new software. It's a comfortable platform for all my connections. I find it very valuable that everyone has the same platform, so we're always on time and making the most out of our meetings. We get consistent, streamlined connectivity in the workplace app, which just makes everything move smoother. The initial setup was completely flawless and user-friendly, allowing us to start scheduling and hosting calls right away.
What do you dislike about the product?
Some companies that host on Zoom Workplace don't have the plan to go more than forty-five minutes, which is a little frustrating, but we upgraded ours to accommodate that.
What problems is the product solving and how is that benefiting you?
Zoom Workplace offers a consistent platform for regular calls, making connections easier without new software downloads. It ensures everyone is on time, optimizing meeting productivity with streamlined connectivity.


    Jaclyn L.

Crystal-Clear Meetings and Seamless Collaboration

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is our go to meeting place you can interact with colleagues with a very clear connection. I love that you can turn your video camera on or off and it has a lot of great features to chat on the side to ask questions while the meeting is going without interrupting.
What do you dislike about the product?
I don’t think there is anything I just like about you. It provides a service that gets the job done
What problems is the product solving and how is that benefiting you?
Zoom is great for when we are having a team meeting and we need to discuss ongoing issues to get everybody’s feedback. It’s great when we can get everybody together at one time to talk about it.


    Chanchal B.

Stable Meetings and Useful Features Enhance Reliability

  • December 13, 2025
  • Review provided by G2

What do you like best about the product?
I generally use Zoom Workplace for meetings because the video and audio quality are very stable and clear. I like the quality of the video and audio, which keeps the meetings clear and stable. There is also the option of recording and transcripts, which helps to record the session and assist with documentation. This feature helps me stay organized and productive, especially if I miss anything or need clarification without asking to repeat the information. It's especially useful in important meetings. Additionally, Zoom Workplace provides reliable video and audio communication that helps us stay connected and productive. The screen sharing, meeting recording, and accurate transcripts are great features. The initial setup was very easy; just create an account, schedule a meeting, and invite team members, and this whole process takes just a few minutes. Overall, Zoom Workplace offered better meeting reliability and more useful features.
What do you dislike about the product?
I find that the video quality can drop during network issues, so there should be an adaptive option to keep the calls smooth.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides reliable video and audio communication, which helps me and my clients stay connected and productive when not in the office.


    Medical Practice

Effortless Meetings, Versatile Features

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace easy to use, which is a big plus for me. I love the record option because it is helpful for reviewing and refreshing. Screen sharing is another feature I really like, as it enhances discussion by allowing for visual representations. The initial setup of Zoom Workplace was very easy, which I appreciate a lot.
What do you dislike about the product?
Zoom should include a transcript for meetings
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for staff meetings and patient consultations, connecting face-to-face with out-of-state partners. The record option aids review and refresh, while screen sharing enhances discussions with visual representations. It's easy to use.


    Alfredo A.

The Ultimate All-in-One Communication Hub

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
All-in-one communication hub and Smoother Meetings
What do you dislike about the product?
Still feels like multiple tools stuck together
What problems is the product solving and how is that benefiting you?
Fragmented Communication Tools, Asynchronous Collaboration Isn’t Centralized


    Ali A.

Intuitive UI and Quick Setup

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I love Zoom Workplace's excellent and easy UI. It's simple, user-friendly, and makes it super easy to teach new people about it. Plus, I appreciate its enhanced functionality and the initial setup was really fast and quick.
What do you dislike about the product?
Nothing really
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides an excellent and easy UI, making it user-friendly and simple to teach new people. Its enhanced functionality also stands out.