Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom makes work possible
What do you like best about the product?
I was hired through Zoom interviews, and worked for my organization for a month before I met my team in person. They were exactly as I thought they would be based on our Zoom interactions! As a small team scattered throughout the country, Zoom makes our work possible. I am grateful for the opportunity to work from home and still engage with my team through video every day.
What do you dislike about the product?
I truly can't think of any significant downside to Zoom meetings. If meetings are too long, it can be exhausting (but I think that's the case with in-person meetings, too).
What problems is the product solving and how is that benefiting you?
As a 100% remote team, Zoom helps keep us connected. The ability to share screens makes meetings productive. I find that we can solve problems and get through things more efficiently on Zoom than on a phone call or email.
Zoom keeps getting better and better
What do you like best about the product?
Well before the pandemic, I was a Zoomer. It was a great way to stay connected to clients when I traveled. I started years ago with WebEx and then got stuck with GotoMeeting as so many of my clients were using it. I hated GTM and paid through the nose for it which made me hate it more. I finally tried a new service from Amazon that I thought would be the solution but there was zero customer support. It later folded. I also used Microsoft Teams early on and it was a hot mess, still not as flexible and user-friendly or as reliable as Zoom. The quality and consistency have improved again and again and for me and all of my clients - despite the improvements with Google Meet, Zoom remains far and away my favorite. No plans to change, especially when it keeps getting better and better.
What do you dislike about the product?
The frequent and unexpected downloads to update the software seem too frequent and I wish there was some kind of warning before I tried to start a meeting, which is usually when I find out. It just delays things, and feels painful when I am running late to start the meeting.
What problems is the product solving and how is that benefiting you?
Instant calls are one of the best features when you have a private meeting room - and mine uses my cell number in the URL so it is easy to remember and clients save the same link!
Zoom has been very helpful to our organization.
What do you like best about the product?
When the pandemic hit, we had to go on lockdown due to the vulnerability of our persons served. Their life was turned upside down, and Zoom came at the perfect time. We were able to host a variety of virtual activities that enriched their minds and bodies.
What do you dislike about the product?
I can not easily download the participant list.
What problems is the product solving and how is that benefiting you?
Not sure. I really do not have any major issues with Zoom.
Zoom helped our small association!
What do you like best about the product?
Zoom helped us stay connected with and support our members and sponsors during the difficult covid crisis times. By using it during a difficult time out of necessity, it opened our eyes to the cost-benefit of a completely remote/virtual organization.
What do you dislike about the product?
As a non profit it's tough to have only one user with full service and the other user is limited to 40 mins.
What problems is the product solving and how is that benefiting you?
It allows us to have meetings with our board which consists of leaders from all over Texas. These meetings would be much fewer per year and lower in attendance if we didn't have the option of ZOOMING!!!!
My Favorite Video Conferencing Software
What do you like best about the product?
The ease of usability even for the most un-tech savvy person. It's easy to join a meeting for the first time, and it has improved our workflow so much! I also love that Zoom is universally used across the globe, and I don't have to jump through any hoops to have meetings across the continent or different time zones.
What do you dislike about the product?
I dislike that the phone & iPad app does not offer the same functionality as the computer app. It's hard to navigate and certain options are not available for admin using a phone/tablet.
What problems is the product solving and how is that benefiting you?
Zoom has helped bridge the communication need that emerged during the global pandemic. However, it also has opened doors and possibilities for remote workers to collaborate from anywhere in the globe, as well as students to take classes remotely from wherever they are. I was able to pursue a grad program from a different state because they offered it via Zoom, and now I'm halfway done with my program.
Excellent service with great features
What do you like best about the product?
I like the easy scheduling and auto time zone selections.
What do you dislike about the product?
It takes more video card power than my new PC has, which doesn;t have a separate video card. It loads slow but once it started, it's fine.
What problems is the product solving and how is that benefiting you?
Getting lots of people together into one "room" is not possible but with Zoom we can all get into a virtual room and talk "live"
Perfect for Small Nonprofit
What do you like best about the product?
I like that Zoom stores my frequently used Zoom room numbers for easy login. When I go to start my regular monthly meeting, I don't have to look up the room code.
What do you dislike about the product?
I have struggled with the whiteboard on Zoom. While it's a great feature, I have yet to be in a meeting where it is fully functional for all participants. Some can only see the whiteboard, while others can manipulate it by adding to the shared whiteboard.
What problems is the product solving and how is that benefiting you?
Zoom allows our nonprofit beneficiaries a space where they can gather virtually every month and stay in touch with each other. Our video chats often end up being a laughfest where we are telling stories about past dive trips.
Zoom is constantly updating, and I can't imagine doing the work of my business without it.
What do you like best about the product?
Desktop app, ease of use for most parties involved, widespread use and understanding of the platform, features, apps, polls, quizzes, etc.! Competitors don't have the luxury of the widespread use of their platforms, which makes Zoom preferable.
What do you dislike about the product?
I find that camera quality differs from device to device, which can be frustrating, if for no other reason than we're looking at ourselves the whole time, to be so vain! 😂
What problems is the product solving and how is that benefiting you?
I think Zoom is doing a great job of making the platform more dynamic, especially as virtual meetings & events persist throughout the pandemic, vis a vis apps, polls, quizzes, emojis, breakout rooms, backgrounds, etc.
A New Business Essential
What do you like best about the product?
Zoom's common-sense interface, simplicity of use, and broad acceptance across my industry has made it an essential office tool. I can rely upon my peers to know how to use it, so we can get done to business immediately.
What do you dislike about the product?
Any new communications tool introduces new opportunities for compromising information, and Zoom is no exception. One strength of Zoom is its ease of use, in particular its empowering work in a casual setting, and this can lead to inadvertent disclosures. Some optional, intense reminders of the need for care would be helpful.
What problems is the product solving and how is that benefiting you?
Before Zoom, the practicalities of setting up physical meetings, and the high expense of virtual meetings, meant that our professional associations could not serve our rural members as well as those in urban areas. Our members who resided out of state could be served almost not at all.
Zoom has annihilated most geographic barriers. We have provided programs for members all over our state and nation, ex-patriots living in retirement in another country, and interested persons around the world. This has great value.
Zoom has annihilated most geographic barriers. We have provided programs for members all over our state and nation, ex-patriots living in retirement in another country, and interested persons around the world. This has great value.
In the know
What do you like best about the product?
Zoom has connected business leaders, influencers, etc. across the globe. It has given us an environment to expand our businesses.
What do you dislike about the product?
The Logo being displayed even when there is a business account.
What problems is the product solving and how is that benefiting you?
I'm utilizing Zoom to acquire certifications which ordinarily I would have to travel and now I do not. We save money.
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