Zoom
Zoom Communications, Inc.External reviews
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Zoom Review
What do you like best about the product?
ZOOM has allowed us to be HIPAA compliant and allows our Caregivers and Clients the benefit of telehealth.
What do you dislike about the product?
Nothing comes to mind. ZOOM has allowed us to flex with COVID
What problems is the product solving and how is that benefiting you?
We are able to do Supervisory Visits and interviews using ZOOM which allows us to stay compliant and hire quickly.
Zoom for therapy private practice
What do you like best about the product?
Much more user friendly, consistently strong performance, ease of desktop app, many integrations
What do you dislike about the product?
The online browser scheduling only allows certain increments for start and stop time. Integration with mighty network doesn't allow for some of the privacy settings i prefer. The timer integration isn't able to be heard by others in attendance. Screenshare on Mac shows black boxes during recording (the zoom boxes)
What problems is the product solving and how is that benefiting you?
Therapy platform for video telehealth, group meetings, and ease of scheduling consultation for my solo practice, without exorbitant costs.
Zoom into a Seamless Experience
What do you like best about the product?
Zoom is easy, intuitive and all the features I need are included. Everyone is familiar with zoom, it's easy to use on multiple platforms and connect from anywhere.
What do you dislike about the product?
Sometimes the loading time for my video and audio to connect are a bit slow and occasionally the video or audio lags or freezes making conversations challenging.
What problems is the product solving and how is that benefiting you?
Having calendar syncing for scheduling meetings with Calendly and tracking client sessions through Hubspot has been so helpful! It has been easy to have clients use Zoom for sessions.
Zoom keeps us connected
What do you like best about the product?
The backgrounds and the ability to share my screen with sound easily. The filters are fun for when you want to make things fun with organizations and teams.
What do you dislike about the product?
Adaptability when there are many participants at times it get's bogged down when there are a lot of users on it (over 100).
What problems is the product solving and how is that benefiting you?
Zoom is allow me with my teams to stay connected at any time visually when we are all dispersed globally while allowing for some fun backgrounds, and filters.
Zoom keeps me connected
What do you like best about the product?
Easy interface to host and participate in meetings. It is fairly intuitive and easy to mute/unmute and come on camera. The backend host features provide a lot of options to make the meeting accessible to individuals with disabilities and/or other needs. The cloud storage stores recordings easily and can be downloaded and shared with others who are unable to participate on the day of a meeting/training. Also, the app is easy to use for those on phones or tablets and need to take calls on-the-go.
What do you dislike about the product?
Some clients' systems are set up to use other platforms, which can make it challenging for them to sign in. I do find that I have to sign-in across technology since I only have one license, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Zoom keeps me connected to colleagues and clients across time zones. There are many people I've never met in-person, but the video features of Zoom allow me to create a connection and collaborate on work. Additionally, it allows for people to have access to trainings, when in the past they would have been physically limited by geographies.
It's a lovely platform.
What do you like best about the product?
I love being able to schedule meetings and send out invites.
What do you dislike about the product?
The price really was out of my purview this last time. I couldn't justify the expense on top of my Dropbox and Adobe subscriptions.
What problems is the product solving and how is that benefiting you?
Just general connectivity in a way that feels more intuitive and user-friendly than Skype.
Best experience for virtual meetings
What do you like best about the product?
Zoom has been instrumental in partnering with my corporate peers. It is so easy to share screens, chat within the meeting and collaborate. It is easy to access via laptop or mobile. I appreciate how user-friendly the application is.
What do you dislike about the product?
I haven't ran across anything I dislike yet. Zoom appears to be the best answer for virtual meetings, it has all the features I need to ensure a successful meeting.
What problems is the product solving and how is that benefiting you?
The ability to share screens is probably what I value most. It helps the talker to have visual guides for the listener. I also appreciate the chat function where questions can be clarified without having to interrupt the speaker.
Zoom as a conferencing tool
What do you like best about the product?
Easy to use, the transcription is good, easy to schedule the meetings
What do you dislike about the product?
I don't have anything else that is negative
What problems is the product solving and how is that benefiting you?
One if the problems it solved is being able to train more people without having to be in person.
When people are in another location I can always schedule a zoom to share project instructions
When people are in another location I can always schedule a zoom to share project instructions
Zoom lives beyond the pandemic
What do you like best about the product?
It's easy to share links with people you invite. The chat room, polling and wallpaper features.
What do you dislike about the product?
Sometimes the wallpaper features deactivate. It would be nice if there was a popup when chatting with someone (or a way to "poke" them) in a large group. Too many people chatting makes it difficult for the recipient to know they were messaged.
What problems is the product solving and how is that benefiting you?
We are a nonprofit (Toastmasters) and having hybrid options makes for a great opportunity to have in-person and virtual attendees.
I've come around and now I LOVE Zoom for my business
What do you like best about the product?
I live in a very remote area- not even close to any of my prospective clients. But Zoom allows me to see my clients and show them things like I used to in the old days across the desk. I get so much accomplished in a short time by meeting them this way rther than endless emails back and forth and then losing some. When they can meet me and see I know what I'm talking about they feel confident to move ahead.
What do you dislike about the product?
Not being- that tech savvy I don't use many of the features like backgrounds and whiteboard (what is that even?)
What problems is the product solving and how is that benefiting you?
My close rate is much higher because I can show clients various options in a short time and help them narrow down their choices
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