Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is my go-to video platform for meetings with external clients
What do you like best about the product?
Rarely do people have an issue connecting to Zoom. I find that people can experience connection issues when I use other platforms such as Teams, Skype for Business, etc. for people that are not part of the organization.
What do you dislike about the product?
I would love to see a Zoom feature to gather participant feedback without using a 3rd party app like Slido. With large groups it is tough to keep track of the chat flow and ensure that all questions are answered, comments captured, etc.
What problems is the product solving and how is that benefiting you?
I work with a lot of clients from different organizations, and Zoom is the smoothest platform when I want to meet with people. Sometimes people coming from different orgs with different comms platforms have issues when they have to connect to "outside" platforms like Teams. Zoom rarely gives people issues when connecting.
Easy to use and reliable
What do you like best about the product?
Zoom is a super easy to use and reliable way to connect with my clients and coworkers across the country. There are a lot of resources for troubleshooting so if I had any issues, I could easily resolve them.
What do you dislike about the product?
Zoom requires a really strong connection to internet so for those that don't have access, it can be a big barrier to using the platform. Generally, people can call in the but connection isn't as good as with the video.
What problems is the product solving and how is that benefiting you?
It sounds like zoom is continuing to create features to make the site more user-friendly. This will directly benefit my clients and staff so more people can access quality care.
Helpful Tool
What do you like best about the product?
Zoom is an easy platform to use. It is quite versatile and is helpful as a tool for interactive meetings, just listening and for family gatherings with relatives spread far and wide.
What do you dislike about the product?
Sometimes it can be a bit temperamental. It will choose a different microphone each time when I switch between devices.
What problems is the product solving and how is that benefiting you?
Zoom gives me the platform to conduct virtual tours of our school which is very helpful for families that need to decide on a school for their child but can't leave work.
Zoom Review from a Public Library Perspective
What do you like best about the product?
A few pros to Zoom: friendly & responsive customer service, the ease of creating meetings and editing meeting details, its user-friendly interface, and the free tutorials available for more complex situations.
What do you dislike about the product?
I believe my one negative experience with Zoom was when I was trying to use whiteboard on my laptop and it wasn't available for use at that time on anything but a desktop. The person I chatted with helped explain how I could use it so it was a good learning experience.
What problems is the product solving and how is that benefiting you?
To be honest, I only use Zoom for meetings and I really don't play with it enough to use all of its features. If I ever have more time I would like to see what else can be done with our subscription.
DELIGHTED - USE IT FOR BOTH INDIVIDUAL MEETINGS AND CONFERENCES. VERY HAPPY.
What do you like best about the product?
Ease of use - it is easy for us to set up events and for our patrons to use.
What do you dislike about the product?
Nothing - it just works the way it should. Please, people have been trained to use it and its a better platform than the others (Microsoft teams, etc.)
What problems is the product solving and how is that benefiting you?
It allows us to offer programs that people around the world can attend, which is a novel development for us.
Perfect for my 100% Virtual Small Business
What do you like best about the product?
Reliable, easy-to-use features I need for my small business. It gives me the professional appearance I need for my small business.
What do you dislike about the product?
Nothing, really. There aren't any features that I don't like.
What problems is the product solving and how is that benefiting you?
I'm a 100% virtual company that relies on technology to meet with my clients, share documents, review shared documents, and discuss the details of projects. Zoom provides me with all of those solutions.
Iv'e become a power--user...
What do you like best about the product?
I love the ease of use. The thing I find most helpful is the HIDE ALL NON-VIDEO PARTICIPANTS when doing interviews to air on youtube. I do PR and sit in on interviews all the time and don't want to be ON the interview - I teach people about this all the time so they can have a clean one-on-one screen.
What do you dislike about the product?
no downside really. affordable, easy to use...
What problems is the product solving and how is that benefiting you?
Now my clients can do interviews from anywhere for audiences all around the world! This was a godsend when the pandemic started - I was able to get all the work done and more because of zoom.
TA Professional who uses Zoom
What do you like best about the product?
I think the thing that I like best is the ease of use for my candidates and hiring managers. We also use Teams and there are usually more problems with mobile devices than with Zoom
What do you dislike about the product?
I don't know that there is really anything that I dislike. The scheduling is easy with the Outlook integration and the quality of the video is good. I am not sure if there is a recommendation to people who use it go landscape rather than portrait with their mobile device.
What problems is the product solving and how is that benefiting you?
I think the biggest benefit is that it gives us multiple platforms to interview with. Some of our candidates are using it in their car at lunch and Zoom just works better on mobile devices.
Multi-functional, easy to use, and budget friendly!
What do you like best about the product?
Great functionality all around. Annotations, breakout rooms, security features, and meeting view layouts are all intuitive and easy to use.
What do you dislike about the product?
It's a little difficult to switch between annotation and screen control. The process for recovering meeting controls once they are hidden could also be a little easier.
What problems is the product solving and how is that benefiting you?
Zoom offers a good variety of plan options depending on usage and functionality required. This allows for use in personal life, non-profits, and business. The variety of meeting styles and tools allow for better use, no matter how you prefer to meet (breakout rooms, annotations, webinar tools). Having virtual meetings also allows for more people to access content without having to travel.
Great customer service, and a great tool for my business.
What do you like best about the product?
I use zoom almost daily for business and I love the ease and the accessibility of it.
What do you dislike about the product?
My social Life, and I appreciate the ease and the many features, that help
Me serve my clients!
Me serve my clients!
What problems is the product solving and how is that benefiting you?
The ability to work with people all
Over the world and record my sessions!
Over the world and record my sessions!
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