Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Great tool for online client communication and tech support
What do you like best about the product?
Ease of use, and variety of tools available for multiple purposes of my business including meeting, presentation, group online workshops and 1:1 lessons. Zoom make many different elements of my business better!
What do you dislike about the product?
Nothing! The client which I connect with via zoom don't experience any issues. Having a guide showing how to screenshare, turn on video etc upon opening zoom for the first time would be helpful!
What problems is the product solving and how is that benefiting you?
Being able to meet with new, and current clients meanwhile increasing the level of connection with video, and the potential of sharing information and demostration solution using screen sharing and remote control.
Zoom makes scheduling meetings and keeping my calendar organized easy!
What do you like best about the product?
Having a personal meeting ID makes it easy to hop on internal meetings with my coworkers, without the hassle of scheduling its own meeting. Setting recurring meetings allows me to set it and forget it, while keeping my calendar up-to-date.
What do you dislike about the product?
Zoom's video quality is poor. I am unable to set a virtual background unless I upgrade my laptop. Can only send a calendar invite through one channel (such as google calendar or icalender), so not all my invitees are not able to add the event directly to their calendar.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to keep my meetings organized, know who's planning on attending (and not!), makes it easy to share my screen. We use Zoom for internal check-ins daily using my personal recurring meeting ID. It saves me time which can be spent on more important things!
Zoom for small business - it just works
What do you like best about the product?
It just works - on a computer or mobile connecting is a breeze!
What do you dislike about the product?
Honestly, nothing comes to mind - I use it for video conferencing and screen sharing and it does both of these things flawlessly.
What problems is the product solving and how is that benefiting you?
Makes it easy to schedule, video chat and screen share with clients.
Zoom is Convenient for Connecting
What do you like best about the product?
Zoom is helpful because it allows teams to seamlessly connect with each other. The screensharing is essential for communicating with colleagues in different physical spaces as well as classrooms of students.
What do you dislike about the product?
Inviting people to a meeting that is currently happening is often not intuitive on the design. I would like to see an easier way to add someone in (e.g. integrating with messages app). I also have several accounts from different jobs and would love if it was easier to move between accounts.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of not being in the same physical space with someone but needing to look at the same thing (or each other!). Performance has increased by being able to connect with others remotely.
Life changing
What do you like best about the product?
Easy to use. Opens up the possibilities for connecting.
What do you dislike about the product?
The number of steps to have a newertong added to my calendar
What problems is the product solving and how is that benefiting you?
It saves me time and gas. It allows me to connect with people out of my local area and at a deeper level than phone
Easy, Great Solution For Remote Work Meetings
What do you like best about the product?
Zoom is a very easy tool for anyone to use. It's great for 1:1 or larger team meetings. We've found it to be a really helpful tool as a remote company with employees scattered across the US.
What do you dislike about the product?
Sometimes running a Zoom meeting can be frustrating because of the bar on the hosts screen when you screen share - it's often in the way of where you need to be able to click
What problems is the product solving and how is that benefiting you?
Zoom helps to keep the team connected and solves for some video platforms that are slower and not as user-friendly.
Great communication vehicle for business professionals and personal relationships!
What do you like best about the product?
The best thing about Zoom is how easy it is to use. If I want to begin a meeting, all I have to do is share a link - it's that simple!
What do you dislike about the product?
The only thing I dislike is that I would like to view all my participants on one screen - especially if I have it on full-screen option.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me the ability to meet with clients when distance or time-crunches may hinder meeting together otherwise.
Industry Standard
What do you like best about the product?
It is intuitive and widely used by colleagues in both academia and industry. This makes coordinating meetings and schedules much easier.
What do you dislike about the product?
The interface that connects scheduled meetings to my google calendar can sometimes get clunky requiring some additional editing,
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to schedule meetings and interviews when remote meetings is necessary due to health and safety concerns or prohibitive travel requirements,
Easy and straightforward for us and our users
What do you like best about the product?
It is simple and easy to use. Being able to set up a new event is quick and straightforward. Our users recognize the functionality and can use it without getting frustrated.
What do you dislike about the product?
The Pardot/Zoom integration is not as tight as it used to be. Our lead source data and lead source detail used to be detailed but with some new add-on from a few years ago, it seems we often lose this detailed info and have to input manually.
What problems is the product solving and how is that benefiting you?
Being able to connect with audiences seamlessly when we are not traveling or running in-person events. From a budget perspective, it's integrated into our strategy
Great for Client Meetings
What do you like best about the product?
The most helpful thing about Zoom is that I can use it on all my devices. Also, I can download a copy of the attendee list and share recorded webinars/meetings.
What do you dislike about the product?
Honestly, there isn't much about Zoom that I do not like, but one thing that can be updated is that on some devices the blur background option is not available.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients all across the world. This benefits me because we are an internationally recognized organization and our clients often are not able to come into the office to meet.
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