Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
The "Kleenex" namebrand standard for video calling for a reason.
What do you like best about the product?
It's easy to access, share, and use on most any technological interface. People are familiar with the basics and understand most of the navigation intuitively.
What do you dislike about the product?
Grabbing the invite link and/or room number often takes a few too many clicks while already in the meeting - they've made a few improvements but by and large that remains my biggest concern.
What problems is the product solving and how is that benefiting you?
Zoom allows us to communicate with customers and vendors and staff across the globe in moments, allowing for a unified and even familial workforce despite our distance.
Zoom Review
What do you like best about the product?
I have been using Zoom for the past few years, ever since 2020. Zoom is reliable, fast loading, and easy to use. I love all of the new added features that have been added recently.
What do you dislike about the product?
The only thing I've found is the Whiteboards feature. A colleague of mine was sharing her whiteboard but when I went to co-edit the board with her I could no longer see the content she was working on. I'm not sure if this was a system glitch or just user error.
What problems is the product solving and how is that benefiting you?
Zoom is working to make remote work more interactive. I really like all of the new features, including whiteboards + the apps. I've personally been using a timer app to keep our meetings on time and on track.
Zoom is an effective and high quality tool
What do you like best about the product?
Zoom offers a lot of functionality and flexibility for different forms of business communication. I appreciate the variety of tools, from offering interactive response modules and whiteboards.
What do you dislike about the product?
I would appreciate if Zoom would prompt users to turn off their video or take other actions if their bandwidth does not support effective engagement with the meeting.
What problems is the product solving and how is that benefiting you?
Zoom has enabled me to keep in touch with almost all of my clients in ways that promote connection and engagement. I have found my work to be more impactful thanks to the Zoom platform.
Very Useful
What do you like best about the product?
Ability to have a conversation across the world. Ease of scheduling. Clear picture and sound. Can be top-half tidy and no one is the wiser on my fashion choices. Can be wherever I choose if I have Wi-Fi.
What do you dislike about the product?
It's more tiring to stare at a screen than at a live person.
It's not intuitive -- sometimes need help to figure out how things work.
I'd like to have more controls when I'm using an iPad.
I'd like to be able to save chat when I'm on an iPad
It's not intuitive -- sometimes need help to figure out how things work.
I'd like to have more controls when I'm using an iPad.
I'd like to be able to save chat when I'm on an iPad
What problems is the product solving and how is that benefiting you?
Breadth of service area: I can have clients around the world -- and do.
Office Expenses: I no longer have to maintain a formal office space.
Reach: Can have one client in the US, one in the Middle East, and one in New Zealand, and they all get equal access
Office Expenses: I no longer have to maintain a formal office space.
Reach: Can have one client in the US, one in the Middle East, and one in New Zealand, and they all get equal access
Favorite video conferencing tool
What do you like best about the product?
I've used Microsoft Teams, Google meet, and Amazon Chime, and Zoom is my favorite. Very easy to use, frequent bug fixes, and reliable.
What do you dislike about the product?
Depending on if you're using the app or the desktop version, using filters or background can be challenging. But not too big of a deal.
What problems is the product solving and how is that benefiting you?
Daily communication with my remote team. Easy to add to Google calendar invites and multiple ways to send an invite. Quick and easy.
Changed my business!
What do you like best about the product?
I love the versatility of helping clients remotely! It allows me to maintain continuity even when issues arise that disrupt business as usual. It also gives me the ability to reach new clients.
What do you dislike about the product?
There is a slight delay that makes it impossible to play music together in real time, but that is the only dissatisfaction I have.
What problems is the product solving and how is that benefiting you?
Zoom has helped me to connect with clients who are unavailable to travel to my location. It has also helped me to meet with students when a parent is unable to provide transportation. Zoom allowed me to maintain my business at the height of the pandemic and I have benefitted from the versatility ever since!
I have been using this platform for years.
What do you like best about the product?
I like the ability to speak to more than one person at a time and you can schedule your time.
What do you dislike about the product?
Once a screen is shared it is impossible to tell who is talking like you can when you are not sharing. It becomes confusing when trying to figure out who is talking.
What problems is the product solving and how is that benefiting you?
I am unsure how to answer this question, but I don't like that if you haven't paid for a pro account there is no access to chat with a human. I think can potentially lose Zoom customers.
Zoom has saved us LOTS of time and money.
What do you like best about the product?
We have two offices, one in Houston and one in Dallas. Before we started using zoom our Dallas office would have to drive down every Monday for meetings. It is also easy for the field to login and attend meetings.
What do you dislike about the product?
We have not found anything we dislike so far, it has all been positive. We also were not sure if we could just use zoom as a conference call or if it had to be video as well.
What problems is the product solving and how is that benefiting you?
Zoom saves us travel time and we can connect with all the job sites at once for large meetings. We also like the fact it can be as close to face to face meetings and not just a voice over the phone.
Easy to use and very good quality comms!
What do you like best about the product?
Simple setup To organize a meeting. Really like how there are so many options to add people, mute them, share screens etc
What do you dislike about the product?
Occasional choppiness or when multiple people start talking it can be hard to hear
What problems is the product solving and how is that benefiting you?
We can't meet in person often times. So zooming helps a ton!
Gives many options to interact
What do you like best about the product?
I really find the whiteboard option an amazing app. As well as the quality in audio.
What do you dislike about the product?
Sometimes nee audio devices have troubleshooting. I've experience this with headphones the majority of the time.
What problems is the product solving and how is that benefiting you?
I wish that the HIPPA compliant version would be available for free, rather than having to buy it.
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