Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Necessary Business Tool
What do you like best about the product?
Zoom allows me to expand my footprint- not only for clients but for staffing as well. I am no longer limited geographically by who I can serve and who I can hire to serve my clients.
What do you dislike about the product?
Limited access to LIVE support- I have not been able to get live people when I needed them. I would love to have a dedicated team member or team that I could call if I needed assistance.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of PROXIMITY- no one is out of touch and no client is out of reach. We can put a person FACE TO FACE in a matter of moments and solve challenges more quickly, add valuable talent and keep the connection even when circumstances outside of our control throw a monkey wrench into the picture!
No gloom or doom with zoom
What do you like best about the product?
It's convenient and user friendly. The settings are easy to understand and manage. I love having preset background as well as being able to upload my own.
What do you dislike about the product?
It seems to not handle very large groups that will. I find, I'm those cases, videos and or mics need to be turned off just to prevent freezing from occurring.
What problems is the product solving and how is that benefiting you?
I can do business anywhere but I can't travel anywhere. Zoom allows me to network and meet with people without worrying about physical travel. This expands my business capabilities.
We have always had great experience with Zoom. It creates a great experience for our clients.
What do you like best about the product?
Sharing your screen and asking for remote control makes it a great tool.
What do you dislike about the product?
Some of our clients find it hard to figure what they need to click when sharing your screen.
What problems is the product solving and how is that benefiting you?
Needing an option to meet with staff without having to be in the same town. We are remote all the time.
Zoom, easy as pie
What do you like best about the product?
The ease in being able to schedule and host meetings.
What do you dislike about the product?
We haven't found any meaningful downside to using Zoom.
What problems is the product solving and how is that benefiting you?
Of course, during the pandemic, Zoom proved invaluable in being able to help keep our business functioning on an acceptable basis. Even since the pandemic has lessened, we find better participation in our Loan Committee and Board meetings.
Love Zoom!
What do you like best about the product?
Super easy to conduct virtual meetings! Great for connecting socially and professionally!
What do you dislike about the product?
No dislikes. I've found it to be user-friendly and an incredibly helpful tool for business and personal use.
What problems is the product solving and how is that benefiting you?
Teaching students acting in different cities. And coaching even internationally. My coach works with me from Canada! I am more productive and more connected to my community.
Zoom is My Go To
What do you like best about the product?
Zoom is very easy to use and all ages can navigate the platform. As a podcast host, Zoom is my choice to record my guests. Other platforms I have tried are not as user-friendly.
What do you dislike about the product?
You do have the occasional "not stable internet connection" even though you have full signal and at times the video gets stuck which freezes the audio.
What problems is the product solving and how is that benefiting you?
The new whiteboard function is an excellent tool for business meetings!
Great Meeting Place
What do you like best about the product?
I love the clarity and doing presentations at same time.
What do you dislike about the product?
Nothing I can think of. At first it took time but it is great.
What problems is the product solving and how is that benefiting you?
It allows us all to meet in one place which is perfect. Also when we needed to add more people zoom worked with us.
Zoom makes it easy; Great for small organizations like our non-profit.
What do you like best about the product?
Zoom is easy to use and rather intuitive to set up meetings, customize your security options and accessibility, as well as record and get demographics on your meetings.
What do you dislike about the product?
Recordings are only available 30 days after the meeting; you can download mp4 files of the recordings, but if you forget, there's no retrieving the recordings. Even if there was a reminder option that reminds you to download the file a certain number of days before the expiration, that would be very helpful.
What problems is the product solving and how is that benefiting you?
Our organization works 80% remotely, and the in-person work we do is usually outdoors. Zoom helps us meet with our Board of Directors and committees, and with individuals outside of our organization, even when individuals are out of town; it saves commute time and gas money, and on logistics of finding a venue or meeting at someone's house. We can jump into a meeting and not have to worry about driving across town and losing time during the day/evening.
Safe, reliable, and flexible for all my teaching and coaching needs
What do you like best about the product?
The most important thing is reliability. If I I have clients beginning a session at a certain time, I want to be there ready for them without stress or worry. I know Zoom will work.
What do you dislike about the product?
I haven't found a simple video tutorial within the platform itself. That would be helpful as I learn to use more complex features of Zoom.
What problems is the product solving and how is that benefiting you?
The most important problem is needing to meet clients virtually without a lot of fuss. Zoom solves that beautifully. Secondly, I have some psychotherapy clients who require HPPA confidentiality. A specialized subscription with Zoom allows that and keeps my therapy practice safe, private and in compliance with our State Regulating committee for professional counselors. Finally, my specialized expertise in IFS draws students from around the world. A non-local platform that everyone knows how to use is a must. Thank you, Zoom!
I would 100% recommend Zoom
What do you like best about the product?
I like that it's user-friendly and allows all my work to get done with no hassle. It makes having more meetings possible which helps us achieve more projects in the time we have available.
What do you dislike about the product?
I think the iPhone app should have a few better settings to be able to see your past recorded meetings. It's a bit of a hassle having to go into the webpage for the recording instead of having it right on the app.
What problems is the product solving and how is that benefiting you?
It's a cost-effective and easy way to communicate with new business partners and members of my team without having to meet in person, which saves a lot of time.
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