Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Essential for my business
What do you like best about the product?
Very familiar for my clients and prospects. Everyone uses it so no need to explain or hope that someone knows how to log into it. Mobile app works well too when I'm away.
What do you dislike about the product?
Wish I had better options for live whiteboarding. They have a new whiteboarding feature that I haven't tried yet, but I probably need to add an ipad to the mix.
What problems is the product solving and how is that benefiting you?
Connecting with clients that have remote teams. I prefer in person but the flexibility remains really important even post pandemic. I can share presentations where needed.
Zoom: A Great Resource for any Business
What do you like best about the product?
The most helpful part of Zoom is its ease of use. I have tried several video conferencing platforms and Zoom is by far the best. Many of the other platforms have connection issues or are not as intuitive.
What do you dislike about the product?
The one downside I have found with Zoom is it does not warn you of an upgrade until you are signed it. If I log on to a business call and there is an update, I must first update Zoom before joining the meeting. This has caused me to be late to important meetings a few times. However, I now try and log in a few minutes early in case these updates are required.
What problems is the product solving and how is that benefiting you?
As a business with clients all across the U.S. and some in Europe, Zoom allows me to conduct business meetings from anywhere while still feeling connected to the team since I can see their faces.
Easy and effective
What do you like best about the product?
Zoom syncs with our Google Business account easily and effectively making it a seamless way to integrate virtual meetings in calendar invites.
What do you dislike about the product?
I haven't found anything! It's one of the only platforms that doesn't require a download to use.
What problems is the product solving and how is that benefiting you?
The only issues we have had are already solved!
Zoom has been instrumental for my online healing business.
What do you like best about the product?
Zoom is easy to use and integrates with my google calendar and scheduling software, so I can set it up once and have everything ready to go.
What do you dislike about the product?
Sometimes Zoom will cut off or drop my call, especially when the internet service is low. It would also be really cool to have an offline recording feature when there is nobody else on the call, so the quality of the recording would be clearer.
What problems is the product solving and how is that benefiting you?
When COVID shutdowns happened, Zoom helped me continue to have client calls, workshops and classes.
Easy and convenient
What do you like best about the product?
Zoom is an easy and convenient way to stay connected with friends, family and colleagues. Whether it is for personal or business-related uses, zoom is the way to go!
What do you dislike about the product?
There is not anything I dislike about zoom. It is very user-friendly for all ages
What problems is the product solving and how is that benefiting you?
Zoom allows for things to be remote in my job field so things can continue in case of unforseen closures, etc. Allowing the team to still be as productive as before.
Very user friendly
What do you like best about the product?
As an educator I used Zoom to teach my students online. My grade was kindergarten so ease of use was important. My students were able to learn how to use the program quickly and had less problems then when I had to use MS Teams.
What do you dislike about the product?
One concern is when I uphave a scheduled meeting and there is no waiting room, people can still start the meeting earlier then what I had planned.
What problems is the product solving and how is that benefiting you?
It solved my problem for online learning as a tool to teach my students.
Best Video Conference solution I've used
What do you like best about the product?
Ability to use both mobile and desktop solution and switch between the 2 if on the move is great. Also like being able to record and download the meeting for those that weren't able to make it
What do you dislike about the product?
Sometimes find it hard to launch a meeting from a calendar invite on mobile, but could be due to me not being signed in on the app before launching it. Otherwise nothing else of note
What problems is the product solving and how is that benefiting you?
Our team is spread out over a wide geographical area and allowing flexible work meetings that can be attended wherever the sale team may be allows for greater productivity
Zoom has been a game-changer for my practice!
What do you like best about the product?
It is so clear and consistent, with so many useful features.
What do you dislike about the product?
Home page lacks simplicity. It is too complicated.
What problems is the product solving and how is that benefiting you?
I have been using Zoom for my private psychotherapy practice sessions since prior to the pandemic. Since the pandemic, I have switched my practice to 100% teletherapy using Zoom.
Business is Easier
What do you like best about the product?
What I like about Zoom is the ability to easily transcribe my Zoom session with a push of a button. Helpful when doing interviews.
What do you dislike about the product?
In the beginning, the ease with which the Zoom platform could be hacked. Now that has been resolved with password and waiting room options being mandatory.
What problems is the product solving and how is that benefiting you?
Allows me to meet clients virtually and record and transcribe our interviews. Saving me time from just recording and then dictating information to be transcribed.
Best video conference app
What do you like best about the product?
Never lose connection. Other video conference apps like Teams or Hangout are buggy, sometimes sound doesn't work, etc. Not with zoom, always a reliable call and super efficent for running large meetings as well.
What do you dislike about the product?
There's not much to dislike about zoom. I guess the only inconveniance is if you have a large org it's easier to create meetings with Teams because you can see other's calanders, invite them to the meeting and know that your meeting is on their radar. Sometimes people forget to add zoom to their cals.
What problems is the product solving and how is that benefiting you?
I work with alot of people from different states and cities so Zoom helps me collaborate with them effectively and get my work done on time instead of waiting for the next time my coworkers are in town.
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