Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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I have been loving zoom since pre-pandemic!
What do you like best about the product?
Zoom is the absolute easiest, most effective and clear-cut way to get someone online without any hiccups. I do injury rehab online and I have a lot of clients over the age of 60 that need online log-ins to be as easy as possible. Zoom has been doing that for my clients and my business since 2015. I love that I have the ability to record a talk or not and let me clients know they also have that option.
What do you dislike about the product?
The only downside is video quality on a recorded call. You can tell that it's not the absolute best.
What problems is the product solving and how is that benefiting you?
There was a share screen issue before and now that is resolved. There were privacy issues before and now that is resolved. They now have little emojis people can use to raise their hands and clap, which is so nice during a live talk.
Best meeting tool
What do you like best about the product?
How light weight and intuitive the tool is. Easy to install and get started. What's also great is the new features that are rolled out from time to time that really understand the use cases their users have.
What do you dislike about the product?
Sometimes the login experience is complicated and buggy. I have had the app crash on me many times. Also I would like to see a nice quirky wait music till the host joins
What problems is the product solving and how is that benefiting you?
Bringing people together quickly. Not just for meetings but I am also able to use zoom to call my colleagues quickly and easily as opposed to teams etc. Save a ton of time. Also the recording feature is great
Zoom Makes Staying Connected Easy
What do you like best about the product?
One of the standout features of Zoom is its simplicity and user-friendly interface. Setting up and joining meetings is a breeze, even for those who are not tech-savvy. The intuitive controls and straightforward layout make it easy for everyone to participate in meetings without any hassle. I can schedule a meeting on the spot if a phone call turns into something that requires a screen share or would be better face to face.
What do you dislike about the product?
One of the significant issues I have encountered with Zoom is its inconsistent performance. Despite having a stable internet connection, I have frequently experienced audio and video lag, pixelated video quality, and even sudden disconnections during important meetings. These technical glitches disrupt the flow of communication and have led to frustration and wasted time. This has gotten better post-pandemic but was a substantial issue during peak hours during the pandemic.
What problems is the product solving and how is that benefiting you?
One of the key problems that Zoom solves is the ability to train remotely, overcoming the limitations of physical location. With Zoom, I can connect with new staff members across the country, eliminating the need for travel and reducing logistical challenges. This has been incredibly beneficial in reaching a wider audience, including individuals who may not have had the opportunity to attend in-person training due to geographical constraints.
Solid and tested
What do you like best about the product?
As opposed to some other platforms, having the known quantity of sending a zoom link just keeps everything moving smoothly. The whiteboard updates are particularly great.
What do you dislike about the product?
I wish that original audio was the default. By far and away the thing I have to request most often is that others enable "original audio" so that something isn't accidentally noise reduced.
What problems is the product solving and how is that benefiting you?
Being able to share screen has been work-life changing for everyone at our organization. Looking at the same thing at the same time with the ability to move a cursor is excellent.
Zoom has been life saving!
What do you like best about the product?
I think the fact of having a platform to meet virtually is super convenient and Zoom has just become second nature to use.
What do you dislike about the product?
I dislike maybe some of the formality? Feels very business-oriented at times which is fine since that is what it was built for. But personal use feels inorganic.
What problems is the product solving and how is that benefiting you?
Definitely helping us to be efficient and quick with decision making and planning.
All in one platform for all office environments.
What do you like best about the product?
Zoom has been a blessing during the pandemic and now after. It is the central hub for meetings and team colloboration!
What do you dislike about the product?
I have not experienced any downsides by being a Zoom customer.
What problems is the product solving and how is that benefiting you?
It is solving the problem of traveling for short meetings. This in turn is saving us gas, time and money!
Such a lifesaver
What do you like best about the product?
I love how easy it is to connect with others. It helps me with work and personal, and to keep having fun with distant friends.
What do you dislike about the product?
If I could say one thing it's the inconsistent times. Sometimes zoom would be down when I need it most.
What problems is the product solving and how is that benefiting you?
It's solving keeping up with people, and it helps me with my own joy and mental health.
User-friendly meeting tool
What do you like best about the product?
Zoom has proven to be the most user-friendly video conferencing tool emerging from the pandemic. Great for customer-facing and external meetings to connect without technical challenges or confusion
What do you dislike about the product?
As an internal meeting tool, it does not integrate well with calendaring software the same way Teams and Google Meet do. Unfortunately because these solutions have their own proprietary integrations that get pioritized over Zoom
What problems is the product solving and how is that benefiting you?
Zoom allows for high-quality virtual meetings, greatly reducing the need to travel to get things done. I am able to reach more potential clients and collaborate with more talent thanks to Zoom
Zoom allows for international mentoring to happen consistently!
What do you like best about the product?
Scheduling, Links & Usability are amazing
What do you dislike about the product?
Storage space limitations are minimally helpful
What problems is the product solving and how is that benefiting you?
I conduct international mentoring as a service to fellow technologists across the globe who cannot afford more expensive courses. Zoom helps me to afford the professional Zoom without killing my budget by providing services like scheduling, and shareable links to make it easy for non-native English speakers to join, and the various windows are essential to being able to only share what I need to.
Excellent video conferencing platform!
What do you like best about the product?
I appreciate all of the security settings that have been added over time to make Zoom a more effective platform. I've found it to be a much more reliable platform than other options out there, like Microsoft Teams or Google Meets. The video quality is very poor with those options.
What do you dislike about the product?
I wish that collaborating with the Whiteboards feature was easier with those outside of my organization. I naturally collaborate with community members, other professionals, and more, and having something that's universally shareable is a necessity.
What problems is the product solving and how is that benefiting you?
Online education, meeting in a remote work environment, and meeting in a safe way, especially during the winter time when travel is quite dangerous.
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