Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom Is the New Kleenex for Remote Meetings
What do you like best about the product?
With a myriad of choices, my team always lands on zoom. It’s the new Kleenex of remote meetings
What do you dislike about the product?
I highly dislike cascading screens. Iykyk. But that’s every remote video tool I’ve ever used that does that
What problems is the product solving and how is that benefiting you?
We travel a lot. When a client can do a zoom instead of a face to face it saves us a lot of money and time.
User-Friendly All-in-One Hub for Calls, Mail, Chats, Meetings, and Calendar
What do you like best about the product?
Its a very user friendly interface, all in one place like calls, mail, chats, meeting and calendar
What do you dislike about the product?
its many features can feel overwhelming and cluttered for new users
What problems is the product solving and how is that benefiting you?
Its helping me with everything in one place like meeting, calls, followups, making my work easy and saving time
Seamless Virtual Meetings with User-Friendly Interface
What do you like best about the product?
I think Zoom Workplace is super user-friendly and the format is great. Almost all of the tools are laid out intuitively underneath, so the screen isn't cluttered with other applications. I like the tool that lets me not see everybody's screen, which helps me focus on the people I need to listen to. The initial setup was extremely easy and very familiar, so there was no difficulty in getting started.
What do you dislike about the product?
I wouldn't say it's a personal issue because I use it under my job description, but the fact that you can't surpass a certain amount of team meeting time or that would be, like, an additional feature that you do have to pay for.
What problems is the product solving and how is that benefiting you?
Zoom Workplace eliminates the inconvenience of going into the office for single meetings and allows staff to easily come together and share ideas in a more accessible way.
Zoom Workplace Brings the Spanish World into Our Classroom
What do you like best about the product?
I teach Spanish using Zoom Workplace every day. We use Zoom to connect and learn. My colleague joins us from a South American country. We love to use breakout rooms for students to have personalized practice time in small groups.
What do you dislike about the product?
There are times when we can't hear each other because our voices cut off. Sometimes we cut the video and that helps. Other times we just repeat until the data catches up.
What problems is the product solving and how is that benefiting you?
Because of Zoom Workplace, I'm able to teach families from multiple states, bring a native speaker to our classroom from his own country, share slides, videos, and online novels. I'm able to develop this live interactive business from my own home. We're building human connection and real relationships that we are taking into the real world. I pay an annual price for the service that pays for itself multiple times over.
Makes Meetings More Fun with Activities and Live Reactions
What do you like best about the product?
I enjoy being able to make meetings more fun. We’ve done so many activities, from music bingo to VR rooms and more. I really enjoy the live reaction feature.
What do you dislike about the product?
When recording a zoom on another leaders behalf its a struggle, I sometimes end up having to host an entire meeting.
What problems is the product solving and how is that benefiting you?
Keeping the teams engaged, helps make meetings less boring and brings fun to them.
Effortless, Easy-to-Use Platform
What do you like best about the product?
The ease of the platform is my favorite thing!
What do you dislike about the product?
I am not a fan of the notifications for the chat box. I think the chat should automatically be open for the entirety of the call. You should also be able to see the chat box if you are sharing your screen.
What problems is the product solving and how is that benefiting you?
I haven't run into any problems regarding zoom workplace.
Simply Efficient—Keeps Our Office Connected Anywhere
What do you like best about the product?
It’s simply efficient. It helps everyone in the office stay connected, no matter where they are.
What do you dislike about the product?
There’s really nothing to dislike. It does exactly what you’d expect and need it to do.
What problems is the product solving and how is that benefiting you?
Our team works remotely, and we’re also often onsite with customers. Zoom makes it easy for everyone to stay connected and join meetings, no matter where they’re physically located.
Real-Time Face-to-Face Help That Makes Everything Clear
What do you like best about the product?
I am able to look at the person in real time. And if there’s something, I don’t understand, they can explain it better to me cause I
What do you dislike about the product?
I honestly cannot think of any downfalls
What problems is the product solving and how is that benefiting you?
With the price of gas right now, it saves money because I can see the person in real life time and I don’t have to actually drive a couple cities over or an hour away
Reliable, User-Friendly Communication and Collaboration in One Place
What do you like best about the product?
What I like most about Zoom Workplace is that it keeps communication simple while still giving you everything you need in one place.
It’s very reliable: meetings run smoothly, and even with weaker internet it usually stays stable. The interface is also easy to navigate, so scheduling, joining calls, and sharing your screen don’t feel complicated, even for new users.
I also appreciate that it goes beyond basic video calls. Features like chat, recordings, and whiteboards make collaboration easier, especially when you need to revisit past discussions or keep everyone aligned.
Overall, it’s a dependable, user-friendly tool that helps remote and hybrid work feel seamless.
It’s very reliable: meetings run smoothly, and even with weaker internet it usually stays stable. The interface is also easy to navigate, so scheduling, joining calls, and sharing your screen don’t feel complicated, even for new users.
I also appreciate that it goes beyond basic video calls. Features like chat, recordings, and whiteboards make collaboration easier, especially when you need to revisit past discussions or keep everyone aligned.
Overall, it’s a dependable, user-friendly tool that helps remote and hybrid work feel seamless.
What do you dislike about the product?
One thing I don’t love about Zoom Workplace is that, even though it offers a lot of features, it can sometimes feel a bit overwhelming. With chat, meetings, whiteboards, and other tools all in one place, the interface can end up feeling cluttered, and it takes time to fully get used to everything.
Another downside is that performance can occasionally dip, especially in large meetings or when multiple features—like screen sharing and recordings—are running at the same time. It doesn’t happen often, but when it does, it can interrupt the flow of a meeting.
Another downside is that performance can occasionally dip, especially in large meetings or when multiple features—like screen sharing and recordings—are running at the same time. It doesn’t happen often, but when it does, it can interrupt the flow of a meeting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace mainly solves the problem of scattered communication and makes it much easier to stay connected with teams.
Earlier, work used to be spread across multiple tools—one for meetings, another for chats, and something else for sharing updates. Zoom brings all of that into one place, which saves time and reduces the hassle of constantly switching between apps.
It also makes remote and hybrid work much smoother. No matter where people are working from, it’s easy to jump into meetings, share ideas, and stay aligned without feeling disconnected.
Another helpful part is how it reduces manual effort. Features like recordings and summaries make it easier to keep track of discussions without having to note everything down.
Earlier, work used to be spread across multiple tools—one for meetings, another for chats, and something else for sharing updates. Zoom brings all of that into one place, which saves time and reduces the hassle of constantly switching between apps.
It also makes remote and hybrid work much smoother. No matter where people are working from, it’s easy to jump into meetings, share ideas, and stay aligned without feeling disconnected.
Another helpful part is how it reduces manual effort. Features like recordings and summaries make it easier to keep track of discussions without having to note everything down.
Zoom Workplace: An AI-First Collaboration Hub
What do you like best about the product?
The "best" thing about Zoom Workplace (the evolved version of the Zoom app) is its shift from a simple video tool to an AI-first collaboration hub.
What do you dislike about the product?
Nothing .Like every thing about zoom workplace
What problems is the product solving and how is that benefiting you?
Zoom Workplace is designed to address the "productivity tax" of modern work—the time wasted on administrative tasks, meeting fatigue, and jumping between disconnected apps.
By shifting from a video app to an AI-first "System of Action," it solves several specific pain points:
By shifting from a video app to an AI-first "System of Action," it solves several specific pain points:
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