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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jon S.

Online Presention Awesomeness

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
Love the fact that it's easy for me, and all my attendees to use. The clarity of picture is great too. Not grainy like some can be.
What do you dislike about the product?
At times, I have a scheduled meeting only to discover during sign in that they've changed something, or there is an update.
What problems is the product solving and how is that benefiting you?
The biggest is to be able to connect me, and others across the US as the next best thing to being in person.


    Information Technology and Services

Easy and Effective Tool for Online Collaboration

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is easy to use and provides stable video and audio quality during meetings. It supports screen sharing, chat, and recording features which help teams collaborate effectively. It also works well across different devices.
What do you dislike about the product?
Sometimes meetings may face minor connectivity issues if the internet is slow. The free version also has time limits which can interrupt longer meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps teams conduct virtual meetings, webinars, and remote collaboration easily. It reduces the need for in-person meetings and allows teams to communicate and share information quickly from anywhere.


    Todd M.

Zoom is Easy to Use

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use. Love using it for meetings. Always reliable.
What do you dislike about the product?
I don't really have any concerns about Zoom.
What problems is the product solving and how is that benefiting you?
Helps with internal meetings and it is easy to use


    Sanskruti N.

Intuitive, Reliable Video Calls with Smart AI Meeting Summaries

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
Users consistently praise Zoom Workplace for its intuitive, user-friendly interface combined with reliable, high-quality video and audio, making virtual communication seamless. Key highlights include the integrated AI Companion for meeting summaries, consolidated teamwork tools (chat, mail, docs) in one place, and efficient screen-sharing capabilities.
What do you dislike about the product?
Users frequently cite frustration with Zoom Workplace regarding, specifically, technical issues like app lag, dropped calls, and challenging, complex troubleshooting. Other common complaints include the 40-minute limit for free meetings, confusing navigation, and intense "Zoom fatigue" from constant, uninterrupted screen time
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication and inefficient workflows by bringing meetings, chat, phone, and whiteboarding together in one AI-powered, https://www.zoom.com/en/products/collaboration-tools/ all-in-one platform. For me, it boosts productivity with https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059115 AI-generated meeting summaries, cuts down on app-switching fatigue, and supports seamless collaboration in hybrid work.


    Catherine S.

Collaborative Zoom Meetings Made Easy with Hand Raising

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
I like how collaborative zoom meetings are with hand raising functions that allow for an interactive session.
What do you dislike about the product?
I don't like how it functions on the mobile app - harder to nagivate.
What problems is the product solving and how is that benefiting you?
I work at a remote-first company. Zoom allows for consistent communication and note taking to make sure nothing is lost in translation.


    Verified User

Reliable Tool for Seamless Team Collaboration

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is very reliable, and you don't need a particularly strong Wi-Fi connection to have good quality phone calls. Even the video quality is pretty good, thanks to their impressive compression algorithm. It's also easy to use and has a lot of inbuilt AI assistance for transcription and recording meetings. I appreciate that it's integrated with our Google Calendar, making meeting setup convenient. Overall, it's just a very easy application to work with and has a good UI that's straightforward and easy to understand.
What do you dislike about the product?
There nothing which I have to complain about it. It meets all my needs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes collaboration easier by allowing quick communication, saving time compared to email or Slack. It also provides valuable interaction with team members.


    Julia L.

Effortless Remote Connection Made Easy

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
Makes it so easy to connect with others remotely
What do you dislike about the product?
It is probably my internet, but sometimes the image or audio freezes up.
What problems is the product solving and how is that benefiting you?
We had to go to remote meetings when we were going through the pandemic. Many of the members of our organizations were older people, so it was important to keep them healthy during a trying time. They met once a month, so Zoom was a lifesaver, literally and figuratively.


    Venkat R.

Seamless connectivity and crystal clear audio for sales.

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
Zoom is incredibly easy to use and provides fast connectivity with minimum buffering. The most important factor for me is the clear audio, which is vital during my sales calls to ensure professional communication.
What do you dislike about the product?
There isn't much to dislike, though occasionally the background noise cancellation could be even more aggressive in very loud environments.
What problems is the product solving and how is that benefiting you?
It solves the problem of u


    niamh o.

Versatile Voice & Video Calls with Handy Screen Sharing and Meeting Recording

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
Can do voice call or voice and video call together, and the scare screen feature or ability to record meetings. I can use it from my phone app or computer. Meetings can be recorded.
What do you dislike about the product?
Sometimes when I am logging into it, it starts to do an update
What problems is the product solving and how is that benefiting you?
Helping me to work remotely and have virtual meetings without travelling into office. Also enables us to have quick video calls instead of emailing issues which makes resolving issues a lot faster as we can do it in real time as if we were in the office.


    vijay t.

Zoom Workplace Brings All Work Tools Together for Easier Team Communication

  • March 07, 2026
  • Review provided by G2

What do you like best about the product?
The most helpful thing about zoom Workplace is that it puts many work tools in one place,making communication and teamworks easier.it is making easy video meeting and all tools in one place then AI help for meeting and easy to acess anywhere work from anywhere.which helps teams communicate and work more efficiently.
What do you dislike about the product?
I dislike about zoom workplace is that it requires a strong internet connection,has limited customization,and the free version has time limitations,such asa time limit on group meetings.overall while Zoom workplace is a very usefull tool for communication and collaboration ,these limitation can occasionally make the experience less convenient for some users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problms of communication and collaboration for remote teams.it allows people to meet,chat,share screens,and work together online from different locationsthis denefits me because it saves time,makes communication faster,and hepls teams stay connected and productive without needing to meet in person.