Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is my preferred video conferencing platform. I’ve been using it since 2016.
What do you like best about the product?
The most helpful aspect of Zoom is the host administration of a meeting. Once a host gets comfortable hosting a meeting, the meeting proceeds in a flawless manner.
What do you dislike about the product?
There are a couple of things that I feel should be addressed. First is being able to rename and create additional breakout rooms after a set of breakout rooms have been created and opened.
What problems is the product solving and how is that benefiting you?
One of the biggest benefits that Zoom has solved for me is to be able to connect with my peers and clients globally. This aspect of Zoom shrinks the globally aspect of collaboration. No mater where clients are, we can connect.
ZOOM - My preference for virtual meetings
What do you like best about the product?
A few things that I really appreciate about zoom is how a person who has never used zoom before, can click the link I email them and they are not required to create an account, or download and install software. It is the most recognized name for virtual meetings. During the pandemic zoom offered free additional benefits to individuals and schools.
What do you dislike about the product?
The space for saving zoom recordings is very small without paying for additional space.
What problems is the product solving and how is that benefiting you?
Zoom has saved me so much time! I have shorter client meetings when it's a virtual instead of an in-person meeting. I can share my screen easily or the client can share their screen so I can walk them through step by step applications.
CEO - BAT - Brockmann Analytics & Trading
What do you like best about the product?
I like the ease of access. We use the same log-in procedure. Share screen is easy
What do you dislike about the product?
Like many remote video services, it would be wonderful if sharing for example a movie or video clip that one could sync- video and audio
What problems is the product solving and how is that benefiting you?
Communication. When face-to-face meetings are not available this is best. Screen sharing and file sharing
Zoom is great for our business!
What do you like best about the product?
We love that zoom is easy to use for us and our clients.
What do you dislike about the product?
I am currently satisfied with all the features that I need and use from Zoom.
What problems is the product solving and how is that benefiting you?
We use Zoom for all of our sales calls and client communications. We are able to record meetings which is very helpful.
Great Tool to Communicate Long Distance
What do you like best about the product?
I love that it allows me to talk with clients that are not located near me. In addition, I love that Zoom can be integrated with other softwares to make scheduling meetings automated.
What do you dislike about the product?
There really isn't much I dislike about Zoom. I think the only thing would be that some of the settings are not exactly apparent as you have to dig around a bit to find what yoy are looking for.
What problems is the product solving and how is that benefiting you?
Zoom is helping me be able to have face to face communication with my clients. I also love the screen sharing capabilities as it ensures both me and my clients are on the same page knowing what we are talking about.
Vital tool for business needs
What do you like best about the product?
The control ability as a host. I love to be able to share screens both on my end and participants' end. The ability to control who I can see and the layout.
What do you dislike about the product?
I'm not sure I have anything about Zoom that I dislike. If I had to pick something, it would be that you can't adjust your setting in the app, but only through the website.
What problems is the product solving and how is that benefiting you?
It's solving for large meetings that connect our teams across the county and it also helps me connect with future employees in a way that reflects our culture.
Must have for online business
What do you like best about the product?
It's always so easy to meet with a client you would never have met in person otherwise. I also love that Zoom came up with the whiteboard. It's so needed for folks who work from home nowadays.
What do you dislike about the product?
It can be a little confusing to set up for folks who are not as tech-savvy. It took me (a very tech-savvy person) a little time to figure out the desktop version of Zoom as well. When I want to add people to my contact list, it would not notify people if they don't have a desktop app. At least there should be feedback telling me that was the reason, but I had to figure that out myself. It's also difficult to find the Zoom window when someone's presenting their screens.
What problems is the product solving and how is that benefiting you?
Zoom is a must-have for people who work from home. I'm a web designer and I work with people from all over the US. It's always nice to be able to meet face to face with my clients and collaborate with other contractors.
Zoom for Online Teaching
What do you like best about the product?
Zoom has Good teaching features that supplement my online classroom experience. I like to utilize the whiteboard and breakout rooms for student discussions.
What do you dislike about the product?
The screensharing feature gets confused when you have multiple browsers (e.g. multiple google chrome) at the same time. I need to confirm with students sometimes if they are viewing the right thing.
What problems is the product solving and how is that benefiting you?
Zoom allows me to teach online at an affordable monthly price as well as allow me to have meetings with my team.
Zoom Works for Me
What do you like best about the product?
Zoom, is easy to use and even if it gets Messed up, it is easy to fix
What do you dislike about the product?
I don't have the time to learn all the things Zoom can do and I feel that is a barrier from me getting the full usage of the product.
What problems is the product solving and how is that benefiting you?
Zoom was essential in getting our programming online during COVID. And although we are opening up, this helps us get our services to the rural areas.
Flexible and secure to work with.
What do you like best about the product?
I work as a mental health clinician in a few different settings and have a variety of staff and client meetings that have to be completed virtually. Zoom is one of the best recognized virtual meeting platforms, and it complies with a variety of confidentiality and security requirements for my meetings. I also appreciate that it's easy to schedule meetings and add them to my Outlook or Google calendars and do invites for participants through Outlook and/or by sharing the Zoom link to others via email or text messages. I also appreciate that the paid version of Zoom allows for scheduled Zoom meetings to be conducted via dial-in because this provides a great deal of flexibility to participants who may not be able to participate via an internet connection.
What do you dislike about the product?
The only "complaint" is that I was used to the free version and all of the features available on that, but had to stop using the free version once they limited the meeting lengths even for only two participants. I can't actually complain though because it's a service that Zoom rightfully needs to make money off of, and it's my choice to use it.
What problems is the product solving and how is that benefiting you?
Zoom allows quick scheduling of virtual meetings with coworkers and clients and does so in a convenient and secure format. Zoom has had a positive impact on my business performance because so many others are familiar with using it, so I can easily choose Zoom as a format for virtual meetings with participants.
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