Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
So easy and handy
What do you like best about the product?
I use Zoom for the groups that I run, classes I teach and for 1-2-1s, both professional and personal. I can arrange to meet with anyone anywhere in the world quickly and easily. With my paid account I can talk for as long as I like.
What do you dislike about the product?
There is the occasional inexplicable glitch although these are rare. They tend not to be Zoom's issue but a connection fault. There is very little to dislike with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom means that I can keep in touch with clients everywhere, jumping on at short notice or making appointments in advance. and with friends and family since I am not living in my home country.
Zoom makes it possible for me to teach artists all over the world
What do you like best about the product?
Spotlight screen feature, great for teaching
What do you dislike about the product?
Internet connections can be spotty, disruptive
What problems is the product solving and how is that benefiting you?
I was able to offer quality art workshops even during the pandemic. Now I have students all over the world and thanks to Zoom I can continue offering workshops all over the world, from my home studio.
Better than Everything Else!
What do you like best about the product?
Zoom is by far the most user-friendly, straightforward video conferencing platform that I've had to use. I don't use in-office or native platforms if I can help it.
What do you dislike about the product?
The initial logging on can be a bit clunky and slow, and the in-meeting features like screen sharing could stand to be more intuitive, but they're no worse than other platforms.
What problems is the product solving and how is that benefiting you?
More than anything it saves time and travel when in-person meetings are not required-and most are not making the entire team more productive overall. Zoom is stress-reducer!
A mainstay of everyday life.
What do you like best about the product?
Zoom is very reasonably priced for all the value and convenience it provides in hosting online meetings. The audio and video quality is very good on every device -- smartphone, laptop, tablet, desktop.
What do you dislike about the product?
Zoom has a ways to go in terms of security. Hence my former employer, one of the largest banks in the U.S., used GoToMeeting instead. I have been on numerous Zoom meetings that were bombed by racial slurs.
What problems is the product solving and how is that benefiting you?
I am a real estate investor. I use Zoom meetings to look at houses remotely. I host a monthly support group for landlords on Zoom that people really appreciate. I attend webinars via Zoom nearly every week.
Love Zoom.... It saves us so much time..
What do you like best about the product?
It saves us so much time. We used to drive everywhere and now we can do 10 zoom meetings at the same time we could do one in-person meeting... It also makes company communication easier.
What do you dislike about the product?
Can't say we dislike anything. After using other video conferencing software Zoom is the best.
What problems is the product solving and how is that benefiting you?
Save us time by doing virtual meetings rather than in person.
Zoom for Business
What do you like best about the product?
I appreciate the security features along with the screen sharing features.
What do you dislike about the product?
I wish there were more options for how many people can be on the screen for larger video calls. Even if the boxes are smaller, it would be nice not to have to flip from screen to screen.
What problems is the product solving and how is that benefiting you?
Zoom has made seeing clients very simple for me. Their connections to other companies is also very helpful. I use Squarespace scheduling and it automatically connects to my Zoom account so scheduling is a breeze.
Zoom for Professionals
What do you like best about the product?
I love that it is simple and easy to use. For an account holder, especially, to schedule meetings, but then also for others to easily join and call in to meetings.
What do you dislike about the product?
.I don't have any major complaints about Zoom - I have numerous complaints about other virtual meeting platforms though!
What problems is the product solving and how is that benefiting you?
Zoom is obviously solving the issue of hosting meetings virtually, which became so important during COVID-19. However, there are still individuals and organizations who prefer to meet virtually, and Zoom is the best platform to use.
Best Virtual Meeting Software
What do you like best about the product?
I enjoy how user-friendly zoom is. Other video conferencing software is not as easy to figure out and causes a lot of frustration. With Zoom, I feel that it is very intuitive and I can quickly figure something out even if I've never done it before.
What do you dislike about the product?
The only thing I don't like is that I haven't found a way to quickly switch between Zoom accounts. I would prefer not to have to log out and back in every time, it's quite a hassle. I would love a quick select option that would allow me to choose which account of mine I would like to join the call with.
What problems is the product solving and how is that benefiting you?
I am fully remote, which makes it difficult to quickly get all of the information I need from my superiors via email. With Zoom, I can have them join me for just a few moments and get immediate answers for the questions I have, as opposed to waiting hours for an email response.
This is how I do business!
What do you like best about the product?
I like that I can schedule a meeting at any time. It's easy to hop on a "Zoom" with anyone to go over details by sharing the screen.
What do you dislike about the product?
As I help my clients online, I find that playing music on the computer interferes with hearing my voice at times as if it goes in and out.
What problems is the product solving and how is that benefiting you?
As my business is Online, Zoom is great for connecting with anyone, anywhere.
Zoom is beneficial to your business
What do you like best about the product?
The cost of Zoom is very reasonable and it is very easy to use, even for the least skilled computer user.
What do you dislike about the product?
Our main issue is when a staff person creates a meeting and then someone needs to sub in for that person you cannot make them a host until the meeting time starts.
What problems is the product solving and how is that benefiting you?
Some of our clients, due to covid issues or lack of transportation, do not want an in-person meeting. Zoom has allowed us to still meet and see the person from the comfort of their home. So we have been able to continue our programs and training sessions.
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