Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is an easy to use and pretty inclusive platform.
What do you like best about the product?
Zoom is easy to use with participants. The people participating can do so with a click. I like the ease of the chat feature and the recording feature.
What do you dislike about the product?
I would say the number of people you can have participate under a basic plan. The annotation feature is a little limiting.
What problems is the product solving and how is that benefiting you?
During Covid especially, I found an easy format to continue consulting with schools.
Zoom just works!
What do you like best about the product?
The thing about Zoom I like best is that it just works. Sure, there are other popular videoconferencing platforms. I use Google Meet and Microsoft Teams. Teams consistently is difficult to login to properly. Google Meet still feels like a beta with lower quality video and isn't optimized for screen sharing. Zoom has none of these problems. It is a polished, professional video conferencing app, regardless of which platform I've used it on.
What do you dislike about the product?
What bothers me about Zoom is that I can only send invites from one email address. Since I'm a paying subscriber, shouldn't I be able to send invites from multiple addresses? Most of us deal in a world where it's necessary to use different email addresses and calendars for different things. As long as I'm logged in with the same name, and I can't schedule multiple meetings at the same time, what would the harm be in letting me use my multiple email addresses with one paid Zoom account?
What problems is the product solving and how is that benefiting you?
I am located in Denver, Colorado, USA and have clients around the country and around the world. Zoom lets me stay in touch seamlesslessy with all of them. I even use it for networking and industry events with people from around the world. There's never a problem connecting with anyone using Zoom.
My experience has been overall positive. Easy to connect, set up meetings and breakrooms.
What do you like best about the product?
Accessibility and user-friendly. I also like that I can record my meetings and keep them for a few months. I love that I can share them, edit them, and download them for record keeping.
What do you dislike about the product?
I pretty much like most of the features. There are some that I have not utilized yet, but I hope to soon. Zoom has allowed me to connect from practically anywhere. The only feature I dislike is that I cannot run two video conferences simultaneously.
What problems is the product solving and how is that benefiting you?
Connectivity. Anyone can connect to a meeting. It also solves the fact that I can share, edit, and collaborate in a session with everyone in attendance. We can keep meeting notes and questions on the record. We can also ask questions as if we were in a live meeting.
Zoom for Business
What do you like best about the product?
I truly enjoy how flexible Zoom is for my business as it allows for customization (custom backgrounds), easy scheduling (integrates well with Google and Calendly), and also is easy to share the link with clients. You can also enable recording, which is very handy for sharing with internal folks who may have not been able to make the meeting time.
What do you dislike about the product?
I dislike that you have to 'make a guest the host' manually and that the guest cannot automatically share their screen. While this is a great way to keep control, I believe it could be better with allowing the option and flexibility to share who is able to host the meeting.
What problems is the product solving and how is that benefiting you?
Zoom solves one major problem for me: ease of use. It is too easy to quickly set up meetings with internal folks and clients alike. Gone are the days of endless settings.
Zoom 2022 Review
What do you like best about the product?
The ability to connect to others remotely, for face-to-face video interactions is incredibly helpful for situations when people are not able to easily connect.
What do you dislike about the product?
The limit on time for meetings with the free account was a challenge to work with. The shortened meeting times compelled our organization to purchase a paid account, but for anyone using the free version, the time limit can be disruptive.
What problems is the product solving and how is that benefiting you?
Connecting with colleagues across the country has added a richness to meetings that we would not have without this capability. A new layer of flexibility has also been added to our team by creating opportunities for our staff and volunteers to still be a part of meetings even if they were unable to be there in person.
An invaluable tool for businesses
What do you like best about the product?
Zoom helps my business connect virtually with anyone at any time. I like the flexibility of the free plan but also the paid pro plan as well. Rarely do I need the paid plan, but it's nice to have the monthly option. They also make it very easy to record sessions on the computer.
What do you dislike about the product?
Understandably the free plan has a time limit when hosting 2+ people.
What problems is the product solving and how is that benefiting you?
The ability to chat, either with video or without, with anyone. They don't need to know your username or anything to connect, you can simply just send them a link.
URPA Using Zoom
What do you like best about the product?
Zoom has been exceptional in keeping our Non-Profit Association connected with our members and our board!
What do you dislike about the product?
We haven't run into anything problematic with using Zoom.
What problems is the product solving and how is that benefiting you?
Especially during the Pandemic Zoom allowed us to stay connected, when we otherwise couldn't. It is also a great way for our committees to meet saving time and travel expense.
Great Experience
What do you like best about the product?
We love using zoom for our business because we can easily stay connected with team members and clients by scheduling meetings in advance or at the spur of the moment.
What do you dislike about the product?
So far, we have not found anything that we don't like about the program. Zoom has helped us be more efficient overall as a team and we plan on using the product in the future.
What problems is the product solving and how is that benefiting you?
We can meet more efficiently as a team without having to drive to a central location as a team. Which means we don't have to spend as much money on gasoline or away from our offices.
A Must Have Tool For Any Coaching Business
What do you like best about the product?
Zoom is easy to use and can be linked to my google calendar to set up my coaching sessions. it is easy to use, the video and sound quality are great and it is so easy to use.
What do you dislike about the product?
I have used Zoom for over 2 years with my clients and I have not experienced any downsides of using Zoom. My clients love it and I love it as well.
What problems is the product solving and how is that benefiting you?
Zoom is helping me to expand my global reach for my client base. I coach individuals all over the world and it has opened up many opportunities for me. I can coach individuals, invite people to an online webinar as well as do group coaching using this platform!
Zoom Delivers!
What do you like best about the product?
It's an easy-to-navigate platform. It provides consistent quality. The chat functions work easily. Having polls or other surveys in real time are easy. It should be the standard across the industry!
What do you dislike about the product?
I wish there were more robust security. I have colleagues who prefer other platforms because they insist that they are more secure for virtual meetings. Perhaps a banner reminding users of the security of Zoom communications would be helpful.
What problems is the product solving and how is that benefiting you?
Zoom makes for efficient meetings. We stay more on task and seem more prudent with our use of meeting time. Zoom also saves travel time and travel costs, which is a real plus, and allows for greater participation in general.
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