Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
A Great Tool that keeps getting BETTER!
What do you like best about the product?
Zoom provides us with a way to stay connected to colleagues, we are able to reduce travel time and increase collaboration. Zoom Webinar has provided an additional avenue for training.
What do you dislike about the product?
The downsides are very few, and in reality, are often not Zoom related. We all know we are reliant on the web, sometimes connections get unstable or funky. If there is a way to reduce the bandwidth nneeded and maintain or increase features that would be great!
What problems is the product solving and how is that benefiting you?
We had been using Zoom prior to the pandemic. The pandemic pushed us to utilizing it for a wider variety of reasons. Zoom kept our team safe, it provided connection and support our mission at work.
Better than other services
What do you like best about the product?
It just works, more people are familiar with it, quick download and setup.
What do you dislike about the product?
Not much to dislike after we figured out some crossover issues from the free account to our paid account.
What problems is the product solving and how is that benefiting you?
We had some problems with calls disconnecting early on, but we got on the horn with support and they figured out what was going on and got it fixed.
The best video conferencing solution
What do you like best about the product?
It's easy to use, fast and responsive. I love that I can have a custom URL that never changes, so it integrates well with calendar apps like Calendly or Hubspot Meetings.
What do you dislike about the product?
The only downside is having to download the app if you're a first-time user, but it's not that big of a deal and once you have the app, you don't have to download it again.
What problems is the product solving and how is that benefiting you?
My company uses Zoom for internal and external meetings. It was wildly easy to implement across the team and makes users more productive. We love Zoom and couldn't imagine trying to live without it.
Great overall experience
What do you like best about the product?
Makes it easy to make meetings and connect with others. I appreciate the easiness to work with the application. The best thing it is reliable and easy to use.It does not compare to others, a lot better.
What do you dislike about the product?
Not everything works very well. The only thing I would like better is the camera. Better high definition. In a way in can be better. In the camera pretty much it.
What problems is the product solving and how is that benefiting you?
being able to work from home and connect via Zoom. Have been more efficient and quicker to see results. Yes definitely more productive. Yes business performance have improved
Amazing Software for Remote Work
What do you like best about the product?
Zoom is efficient and simple to use. It allows us to stay connected and stay on top of our meetings.
What do you dislike about the product?
There really isn't anything that I have run into that I do not like.
What problems is the product solving and how is that benefiting you?
With remote work it brings all of us together and makes it easy for us to meet and discuss clients and work just like if we were in the office.
Best Collaboration Software Available
What do you like best about the product?
The simplicity of the platform allows us to collaborate with clients who may not be terribly technically savvy.
What do you dislike about the product?
There is not anything I can say that I dislike.
What problems is the product solving and how is that benefiting you?
We work in many different offices, it is so easy to do a call and share your project to walk through something. Certainly clarifies many issues.
Reliable platform for meetings
What do you like best about the product?
With the added whiteboard feature, Zoom is now the most complete and reliable platform for online meetings.
What do you dislike about the product?
I would like more screen layout options, especially when many users are part of the meeting.
What problems is the product solving and how is that benefiting you?
I work from home therefore I'm able to host meetings and be as productive as if I'd be working from the office.
Reliable event platform
What do you like best about the product?
We appreciate that most people are familiar with Zoom and it is an intuitive platform to use. We also really like working with the Zoom support to assist with our events and ensure success.
What do you dislike about the product?
Some of the settings are tough to figure out on the back end - for instance, how the recording will look on playback. We've working with Zoom support but the settings don't seem to stick.
What problems is the product solving and how is that benefiting you?
We love hosting events on Zoom - we know customers will be able to access the platform. We can also add interpreter support and offer the event in multiple languages to better reach our customers.
The Communication Platform I Will Use for Meetings
What do you like best about the product?
I like that the interface is so intuitive and easy to use compared to other video platforms out there. I also like the ability to easily manage my recurring meetings and integrate Zoom into Google calendar.
What do you dislike about the product?
So many companies are utilizing Microsoft Teams these days that I end up having to use the other platform to meet with clients. Would be great to have Zoom integrate more easily with a suite of tools like Teams does because their interface is better and easier to use.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to stay connected to clients and maintain relationships in this virtual work world that we all live in. I am able to easily manage all of my meetings using Zoom.
Zoom makes my business possible
What do you like best about the product?
Zoom is easy to use and as a private virtual tutor I love the annotate feature as well as how easy it is to share my screen with my students. I have used Google Meet when zoom was down, and it works okay but is not as intuitive as zoom is.
What do you dislike about the product?
Sometimes zoom doesn't update automatically even when it's set to do so. When that happens, the connection is not as good. Sometimes I have to have my students leave the call to update zoom before reconnecting.
What problems is the product solving and how is that benefiting you?
I needed a way to connect with my virtual tutoring students and share documents with them during our sessions. Zoom makes this easy. The new annotate feature makes zoom even better and I use it multiple times in each session.
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