Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
The most reliable video conferencing tool I've used
What do you like best about the product?
Highly configurable. There are virtually unlimited configuration choices to get Zoom to work exactly the way you want it. The UI is intuitive and the service is very reliable.
What do you dislike about the product?
It can be hard to remember where all of the configuration options are. There are lots of help docs but it would be great if they could continue to simplify the configurations pages.
What problems is the product solving and how is that benefiting you?
We are using Zoom for standard conference calls, customer demos, internal meetings & town halls. I benefit from the ease of use and the ability to easily add new free & paid users.
Reliable and Fits the Bill
What do you like best about the product?
Zoom is reliable, it is easy to use and most people I need to use it with are familiar with how to use it and the basic functions of it.
What do you dislike about the product?
Sometimes integrating it with other sites and platforms is a bit of a pain and integrating multiple schedules can be challenging.
What problems is the product solving and how is that benefiting you?
Zoom is so helpful in allowing me to have meaningful conversations for my podcast, face to face...It also lets me stay connected with my team more than just via phone.
This is a super user friendly site !efficient easy video platform
What do you like best about the product?
I like the simplicity of connection-using prior platforms, I had to be IT support for our clients as they were WAY too complex -Zoomnis a click link, and I have gotten our Breed clubs, and charity groups using this--even older senior generation people can easily use Zoom without complex troubleshooting!!!!
What do you dislike about the product?
Nothing -it's fine-just keep it super simple and don't try tweaking stuff-this is a perfect system and Inuse the business Zoom up to 40 hrs a week every single week.
What problems is the product solving and how is that benefiting you?
None that I am aware of. Have had zero problems with Zoom -this is such a better platform than "Hey are you android or IPhone? Let's use XYZ" based o. Their machine
Best UI/UX and Ubiquitous Video Conferncing Software
What do you like best about the product?
Throughout the course of this remote work era, I've had principal experience with a few different video conferencing software including Zoom, Ring Central, Teams, and 8x8. By far, Zoom is the best because of the familiarity that not only my team and external attendees have with Zoom. Zoom is the most intuitive and from my experience, has the best performance for calls.
What do you dislike about the product?
There is not much to dislike about Zoom. Seldom do I or any of my team members have any issues with our Zoom meetings. This cannot be said about my prior experience with other software.
What problems is the product solving and how is that benefiting you?
Zoom allows me and my team members to have virtual meetings with anyone around the world. While this is not unique to Zoom (I could theoretically obtain this through other providers), Zoom is the easiest because of its simplicity as well as its ubiquity amongst our global stakeholders.
Super easy and high-quality video meeting service
What do you like best about the product?
It has the functionality that I need including things like recording, sharing and seeing participants.
What do you dislike about the product?
It can be too technical sometimes. There are often too many things that have to be done in order to get into the meeting and to have a good meeting.
What problems is the product solving and how is that benefiting you?
It solves the ability to have a good meeting with someone who is far away without having to travel or come up with some other kind of creative solution.
There's a reason it's become a verb
What do you like best about the product?
There are more sophisticated features at the lower levels that work well for a variety of use cases. I've used it for webinars, one-off meetings with coworkers, and sales calls. Screensharing works well and does enough to prevent embarrassing situations and its easy to control security settings.
What do you dislike about the product?
Scheduling can be funky- I've had users tell me that they can't join, or it's confusing to join, or that the invite is unclear. Otherwise, it's pretty solid. For a new user the vast functionality might be confusing. It can also be confusing to differentiate between tiers.
What problems is the product solving and how is that benefiting you?
While we are less remote than other companies, our biggest Zoom use case has been facilitating client communications with each other. Getting multiple users from around the country in the same place in an organized way can be challenging but Zoom works great, and feels slightly more sophisticated/legit than just hopping on a Google hangout.
Best video conferencing option out there.
What do you like best about the product?
Compared to peers, I find Zoom to:
1. Have better support for green screens than other platforms.
2. Have more mature & stable break out rooms
3. More and stable updates, the platform seems like it's evolving quickly.
1. Have better support for green screens than other platforms.
2. Have more mature & stable break out rooms
3. More and stable updates, the platform seems like it's evolving quickly.
What do you dislike about the product?
Some companies mandate using other solutions, which is unfortunate when I'm a zoom customer because of how I've optimized my setup for Zoom.
Because I use a green screen all the time, and support on other platforms for green screens is so poor, I find that my background is much less compelling when the green screen is down vs when it's up.
While I haven't used them myself, my understanding from other developers is that the Zoom Application Platform is very bad and you should avoid it.
Because I use a green screen all the time, and support on other platforms for green screens is so poor, I find that my background is much less compelling when the green screen is down vs when it's up.
While I haven't used them myself, my understanding from other developers is that the Zoom Application Platform is very bad and you should avoid it.
What problems is the product solving and how is that benefiting you?
Video conferencing, both 1:1 and when delivering workshop presentations.
It has been great!
What do you like best about the product?
Convenience of being able to pivot from An in person meeting to a video call due to a number of circumstances that can arise. Being able to do so quickly!
What do you dislike about the product?
The biggest issue I have seen is user confusion on how to login.
What problems is the product solving and how is that benefiting you?
Well the pandemic definitely helped us pivot our meetings when we couldn't do in person. It's helped us become better at hosting these types of meetings. It has helped me be able to spend more time with my family by eliminating lengthy commutes. Feels more professional and a FaceTime call.
Best Video Platform for Business
What do you like best about the product?
I love how Zoom has a waiting room, the white board feature, the share-screen capability, and the host from desktop or mobile functionality. Zoom is a reliable platform that anyone without an account can still join meetings within.
What do you dislike about the product?
I don't like that if I am an alternative host on one meeting, I cannot host another meeting simultaneously if the primary host has started a meeting at the same time. This has been a problem on numerous times for my company and results in chaotic meeting starts.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of different team members in different time zones working together. My company is seamlessly able to host meetings with our employees and subcontractors around the country.
Great for teaching music
What do you like best about the product?
Zoom has come a long way with sound capabilities. Using original sound as well as the option to toggle sensitivity within noise suppression has made it my go to for remote music teaching.
What do you dislike about the product?
The worst thing about Zoom is that kids are sick of it by now. Zoom itself has no downside for me in my line of work, but after the pandemic many kids now hear "zoom" in a negative way
What problems is the product solving and how is that benefiting you?
Zoom allows me to service clients from around the globe, making my potential sales pool vastly larger than by just teaching in a brick-and-mortar.
showing 4,131 - 4,140