Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom Fanatics!
What do you like best about the product?
First of it's FREE! who doesn't love using a program that is free?
We also like zoom best because it can hold a large audience. It is also very easy to use. We don't have technical issues or connecting issues
We also like zoom best because it can hold a large audience. It is also very easy to use. We don't have technical issues or connecting issues
What do you dislike about the product?
There isn't anything that I can dislike about Zoom it has not given me or our company any issues. It works just great. Maybe if I had to say anything negative about it, it would be that you have to download an app. I already have too many apps on my phone
What problems is the product solving and how is that benefiting you?
Zoom is solving a variety of problems for us. The main one would be communication. We all get to communicate properly and easily. It benefits us because we get to listen to what our clients want and keep them happy.
Top tier all in one video conferencing suite
What do you like best about the product?
Sharing my screen with clients showcasing our products as they follow through on their own screen.
What do you dislike about the product?
40-minute free zoom timer can be cumbersome when a non-paid user creates a meeting, even if the meeting consists of paid users the meeting may end short.
What problems is the product solving and how is that benefiting you?
More personal business interactions with others despite distance.
Great virtual experience.
What do you like best about the product?
Everyone is familiar with Zoom. Scheduling meetings is no issue. Also easy to quickly download and get first time users to join your meeting and see what you're looking at.
What do you dislike about the product?
It would be nice if having a virtual background was less noticeable. Less tracing around the head when you move your head and hands or swing the chair around at all.
What problems is the product solving and how is that benefiting you?
They're making meetings easier for me by creating flexibility for my clients. Much easier to do meetings with people far away. Also saves local people a trip into my office.
Convenience of remote training
What do you like best about the product?
ease of platform use and recording is a great tool for our traiing department
What do you dislike about the product?
Subscription needed for longer than 45min calls. Other than that, overall we have been happy with the program.
What problems is the product solving and how is that benefiting you?
Remote training. We can host recorded calls, share screens from facilitator to participant, and break out into additional rooms if further training or other topics are needing to be reviewed. Polls for training is also a valued tool.
The iPhone of web meeting tools
What do you like best about the product?
The platform is very intuititve to use. I can easily add a Zoom in my Gmail without opening another window. Its superior in that you can screen share but still see the person(s) you're screen sharing with.
What do you dislike about the product?
If a computer was used by another Zoom user their name is sometimes listed instead of mine on my Zoom. Only a consideration if multiple folks use the same device.
What problems is the product solving and how is that benefiting you?
Keeping my business running even with COVID closures. Making me more efficient with my time by giving me a way to meet with prospects without wasting time commuting to meeting locations.
Zoom or bust!
What do you like best about the product?
Ease of use. Setting up a meeting is simple and everyone knows how to use Zoom. I can set up a meeting where there is zero friction to joining, which I just can't do on other platforms.
What do you dislike about the product?
Sometimes scheduling a meeting in the app can be a little buggy. I like to have a meeting passcode instead of a waiting room, and sometimes when I select that option, it still thinks I need a security option.
What problems is the product solving and how is that benefiting you?
Meeting with people who aren't in our office – without having to go to their office! We have a weekly meeting with some of our team members who are in the field, and they're able to join without needing to stop what they're doing to commute to a meeting.
Easy way to stay connected virtually
What do you like best about the product?
Ease of use, video and sound quality are the main things I appreciate with Zoom. I also love the recurring scheduling feature and the integration with Google calendar.
What do you dislike about the product?
I think the screen share limitation is the only thing I can think that i dislike. I wish there was an option to set up a meeting with allowing to share before the meeting starts.
What problems is the product solving and how is that benefiting you?
Our employees are remote, and zoom solves the problem of not having to be in an office to meet with each other. We set up a zoom office and work with each other all day.
All around a great tool!
What do you like best about the product?
At this poing its been a while since its been a leader in its category so I would say that most people will use it without major complications. Other tools like Teams is not as intuitive.
What do you dislike about the product?
Im not a fan of the "Dashboard Interface" at least in Mac it gets lost while on a call. It should be a part of the interface and not require multiple windows.
What problems is the product solving and how is that benefiting you?
Its allowing for a faster response with a client. Especially when sharing screen and explaining visually things to another client/user.
Excellent video calling platform for small businesses
What do you like best about the product?
Ease to schedule meetings; Easy for non-tech savvy people to start using; Very good video and audio quality even on low bandwidth or mobile networks; Video quality is awesome (they make me look better than I look :))
What do you dislike about the product?
Pop-up to admit people could have been better. Also people are waiting in the room but Zoom is slow in showing them in admin room. This feature kills 2-3 minutes of meetings.
What problems is the product solving and how is that benefiting you?
Less travel; easy to get on people's calendar; Have meaningful conversation than phone as it provides good solid video calling; Easy to share desktop; Easy to manage conversation even in large meetings with mute control by host
Great platform that I use all the time
What do you like best about the product?
Quality of the video and audio calls, ease of use for my clients,
What do you dislike about the product?
I feel like chat features can be approved, you lose chat history if disconnected, not many chat features
What problems is the product solving and how is that benefiting you?
During the Covid lockdown, it saved lives and businesses. We are working fully remotely using zoom a lot.
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