Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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When you can't be in the room, be in the Zoom
What do you like best about the product?
Being able to test everything before joining the meeting. Being able to easily switch between video and audio sources.
What do you dislike about the product?
I wish it was quicker to leave a meeting. When I click leave/end, I shouldn't have to click again. Super awkward.
What problems is the product solving and how is that benefiting you?
Simple and quick meetings without needing to drive across town. Recording those meetings for archiving purposes.
Very user friendly with many options to use for your meetings.
What do you like best about the product?
The ease of scheduling meetings, sharing presentations and recording the meetings. I
What do you dislike about the product?
There is nothing that I've discovered to dislike.
What problems is the product solving and how is that benefiting you?
There really aren't any problems that I've discovered. It allows you to make changes and how you prefer your guests to arrive to the meeting.
Seamless, no-hassle video meetings
What do you like best about the product?
The upside of Zoom compared to a lot of video conferencing tools is that it works seamlessly on my laptop (a Mac) and my iphone. I also like the ability to use Pexels backgrounds.
What do you dislike about the product?
I honestly can't think of anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Meeting with far-away clients and developing online workshops for clients.
Best video conferencing platform
What do you like best about the product?
Zoom is the easiest video conferencing platform to use and the most reliable for uninterrupted conferencing. The interface is user intuitive and it has numerous features that make it appropriate for a variety of use cases.
What do you dislike about the product?
Zoom has introduced a number of third-party apps for the service. These offer advanced utilities for the user but are not always clear how to make the most use of these apps.
What problems is the product solving and how is that benefiting you?
Zoom makes it possible for me to work remotely while still completing the work I formerly had to be in the office or travel to complete. The features make meetings even more efficient than they would be if held face-to-face.
User friendly and low cost
What do you like best about the product?
Very simple to use - functions are intuitive. Lots of ways to connect people through video, audio, chat, and recording.
What do you dislike about the product?
Can get difficult if attendees are trying to talk at the same time.
What problems is the product solving and how is that benefiting you?
Zoom allows for my team to meet together and see faces of one another while spread out across the country. It's time and money efficient to be able to discuss business details, record our discussion for future reference, and get right back to our jobs afterward.
Easy and Reliable
What do you like best about the product?
Sharing documents is simple and quick. The app is easy to use, even for people not familiar with video conferencing.
What do you dislike about the product?
When too many participants, it's tough to keep order.
What problems is the product solving and how is that benefiting you?
No contact interviews and it saves our client's money by not being charged for travel time to meet.
Exceptional Audio and Video Quality
What do you like best about the product?
Zoom is more than just a web conference platform for our organization. We record client calls to ensure we have all requirements, we provide webinars for training, and we record podcast interviews with the platform. The advanced settings of Zoom even enable us to slice each voice individually for background noise edits. The platform has been rock-solid and the integration to both Google Workspace and Calendly has been exceptional so that our invitations are automated.
What do you dislike about the product?
There's only one behavior that consistently bothers me from a user experience. When another attendee shares their screen or application, my view goes to a full-screen view despite my setting to open Zoom in a regular window. I wish this could be fixed as I'm often watching a presentation while also taking notes or reviewing information.
What problems is the product solving and how is that benefiting you?
Audio and video quality. One platform for recording, sharing, and meeting with our clients and interviewees. It's much more efficient to have a single platform rather than be swapping back and forth between paid applications.
Great platform for communication
What do you like best about the product?
The ease of use. The automatic updates.
I appreciate That the interface is simple.
Easy communication with coworkers
Meetings are always great and never get cut off.
I appreciate That the interface is simple.
Easy communication with coworkers
Meetings are always great and never get cut off.
What do you dislike about the product?
I don't dislike anything. Everything works great. Not at all no complaints to date. Maybe not having to change password so often. I think it's great as is.
Not that I can think of.
Not that I can think of.
What problems is the product solving and how is that benefiting you?
I love that I can also have on my phone when traveling. It's great to always be able to be connected. I'm much more productive using zoom. I honestly do not know.
Much better user experince than other conferecing solutions
What do you like best about the product?
Zoom has become the de facto standard for conferencing. We would sometimes have issues with compatibility using other solutions, but Zoom just plain works, and works well. It is very easy to schedule meetings on the host side as well as guests to join.
What do you dislike about the product?
The pricing model once you get to a certain user count could be improved. You should not be forced into a $50/user/yr price increase for features you may not need just because you hit 10 users.
What problems is the product solving and how is that benefiting you?
Zoom allows our distributed workforce to easily collaborate internally and with our customer base. It helps keep travel costs down and productivity up, benefitting both us as well as our clients.
Zoom is convenient, easy to use, and fast
What do you like best about the product?
Convenience of use. Easy to set up a last minute meeting and get everyone on board.
What do you dislike about the product?
I wish there were more screen sharing tools, similar to Microsoft teams.
What problems is the product solving and how is that benefiting you?
It is solving the issue of distance. I run a non-profit with employees already across the county. Nice to have us all together.
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