Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zooming for work life and personal life
What do you like best about the product?
We have found that zoom has made work easier in terms of connecting during the pandemic, but it has also made it easier to connect with friends and family
What do you dislike about the product?
We have not found any downsides to using zoom.
What problems is the product solving and how is that benefiting you?
Zoom helps me put a face to a name and get questions answered quickly when talking makes more sense than a lengthy email chain
My go-to video call platform
What do you like best about the product?
It is simple, intuitive, and I really appreciate the fun effects (I dont even have to put on lipstick!). One of my colleagues always changes his backgrounds to random TV shows and it makes us all laugh and builds comraderie.
What do you dislike about the product?
I sometimes have to switch between multiple accounts and then the system acts wonky. For instance, I'll log in online using one set of credentials and hit submit, but then it will default to another account (this might be a caching issue, but it is frustrating since it can delay me joining/hosting a meeting)
What problems is the product solving and how is that benefiting you?
I work fully remotely now, so this is really the only way that I communicate with my colleagues. It has replaced in-person interactions well given that we can still see each other face to face. I also use Zoom for other volunteer organizations and the same is true.
Zoom makes it easy to have virtual meetings instantly
What do you like best about the product?
Zoom makes it extremely easy to log on and schedule a meeting. I have almost never had any difficulties with the tech and imaging and audio is usually very clear. I prefer Zoom over most platforms.
What do you dislike about the product?
I am concerned with technology for all tech platforms these days. Although Zoom is secure I hope further security features are added in the future.
What problems is the product solving and how is that benefiting you?
Working remotely and being able to connect with my team more often. Enables problem solving in real time.
The perfect, easiest way to stay connected
What do you like best about the product?
I have been using Zoom for a few years now to lead SoulCollage workshops and virtual retreats. It's intuitive, easy to use, and our SoulCollage community is benefiting greatly from our time together, especially when so many are leery about attending in-person classes.
What do you dislike about the product?
Once in a while my face doesn't appear when I do a screen share, but it's really not that big of an issue!
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem I've had of finding a way to make our international community of SoulCollagers stay connected with each other.
Great webinar platform!
What do you like best about the product?
Easy to setup and use. It is an easy program for our users to use.
What do you dislike about the product?
Would like more detailed user reports, other than that I like the program.
What problems is the product solving and how is that benefiting you?
We provide live webinars for our users, Zoom allows us to accomplish this and share PowerPoints etc. with our users globally.
An easy way to communicate and collaborate
What do you like best about the product?
Features like breakout rooms and raising hands help to facilitate meaningful collaboration. We can connect with remote employees from Zoom, and this changes the game for collaborating.
What do you dislike about the product?
The 40 minute limit on non-licensed users can sometimes be a frustration, especially when we have remote teams who need to run longer meetings than those of us in person.
What problems is the product solving and how is that benefiting you?
Connecting with remote employees! I think that Zoom has been so beneficial in helping us stay in touch with and work with our remote colleagues. We use it not only for work purposes but to have social events.
Never failed me
What do you like best about the product?
We are a small business. It was easy for us to use to stay in touch, especially during Covid and lockdown. We continue to use it as we work a hybrid schedule. It was great that everyone could use, it didn't matter if it was calling in, what computer they had, etc.
What do you dislike about the product?
If you know someone who isn't always tech savvy it was difficult at first. Once they were set up though it wasn't too bad. I also wish that when you recorded a meeting, that it was just one file.
What problems is the product solving and how is that benefiting you?
We have employees all over the state. It has helped up connect better with our case managers on a regular basis. It also helps us meet with clients faster than setting up an in-person meeting.
Great ui/ux
What do you like best about the product?
Zoom is very easy to use. It can be used through browser.
What do you dislike about the product?
I dont really have any but if i have to say one i wish we can edit the bgcolor as well same as when we are able to update our video BGs
What problems is the product solving and how is that benefiting you?
Zoom makes working from home remotely easy
Central to my business
What do you like best about the product?
Zoom is central to my business, which is a writing academy available to international students. They can access my classes live through the Zoom webinar.
What do you dislike about the product?
I wish the chat would default to Everyone instead of to the hosts and panelists.
What problems is the product solving and how is that benefiting you?
I would not be able to reach internationally without Zoom. As a disabled teacher, it's a great way to share my classes with other disabled students.
Zoom has enabled us to continue providing therapy services during the pandemic.
What do you like best about the product?
It is so easy and efficient! Individuals are able to log on regardless of what type of device they have.
What do you dislike about the product?
Nothing really! I have had no problems with the application.
What problems is the product solving and how is that benefiting you?
We are able to provide individual and group services. It truly has enabled us to expand our services regardless of geographic location
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