Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Exceptional Audio and Video Quality
What do you like best about the product?
Zoom is more than just a web conference platform for our organization. We record client calls to ensure we have all requirements, we provide webinars for training, and we record podcast interviews with the platform. The advanced settings of Zoom even enable us to slice each voice individually for background noise edits. The platform has been rock-solid and the integration to both Google Workspace and Calendly has been exceptional so that our invitations are automated.
What do you dislike about the product?
There's only one behavior that consistently bothers me from a user experience. When another attendee shares their screen or application, my view goes to a full-screen view despite my setting to open Zoom in a regular window. I wish this could be fixed as I'm often watching a presentation while also taking notes or reviewing information.
What problems is the product solving and how is that benefiting you?
Audio and video quality. One platform for recording, sharing, and meeting with our clients and interviewees. It's much more efficient to have a single platform rather than be swapping back and forth between paid applications.
Great platform for communication
What do you like best about the product?
The ease of use. The automatic updates.
I appreciate That the interface is simple.
Easy communication with coworkers
Meetings are always great and never get cut off.
I appreciate That the interface is simple.
Easy communication with coworkers
Meetings are always great and never get cut off.
What do you dislike about the product?
I don't dislike anything. Everything works great. Not at all no complaints to date. Maybe not having to change password so often. I think it's great as is.
Not that I can think of.
Not that I can think of.
What problems is the product solving and how is that benefiting you?
I love that I can also have on my phone when traveling. It's great to always be able to be connected. I'm much more productive using zoom. I honestly do not know.
Much better user experince than other conferecing solutions
What do you like best about the product?
Zoom has become the de facto standard for conferencing. We would sometimes have issues with compatibility using other solutions, but Zoom just plain works, and works well. It is very easy to schedule meetings on the host side as well as guests to join.
What do you dislike about the product?
The pricing model once you get to a certain user count could be improved. You should not be forced into a $50/user/yr price increase for features you may not need just because you hit 10 users.
What problems is the product solving and how is that benefiting you?
Zoom allows our distributed workforce to easily collaborate internally and with our customer base. It helps keep travel costs down and productivity up, benefitting both us as well as our clients.
Zoom is convenient, easy to use, and fast
What do you like best about the product?
Convenience of use. Easy to set up a last minute meeting and get everyone on board.
What do you dislike about the product?
I wish there were more screen sharing tools, similar to Microsoft teams.
What problems is the product solving and how is that benefiting you?
It is solving the issue of distance. I run a non-profit with employees already across the county. Nice to have us all together.
Invaluable Collaboration Tool for Business and Family!
What do you like best about the product?
I love the ease of use of zoom and how even my 92 year old grandpa can use it to stay connected with us each week.
What do you dislike about the product?
I don't like that the downloadable app has different quality compare to joining via browser. Also don't like that the control screen function doesn't appear when users are using a google chromebook to join the meeting.
What problems is the product solving and how is that benefiting you?
Making it easier to stay connected with business clients and family on a regular basis.
I love Zoom
What do you like best about the product?
Commununicating with people all over the country online vs having to travel.
What do you dislike about the product?
Remembering to select the option that allows others to share their screens.
What problems is the product solving and how is that benefiting you?
It's so much easier to Zoom with someone vs having to travel. This saves time, but also money.
Invaluable Tool for Remote Business
What do you like best about the product?
Zoom is easy and reliable. We depend on it for our team's communications since we are in 4 different states.
What do you dislike about the product?
On the mobile app, it's hard to see or change my user name, and it's not easy to mute or unmute, turn camera on and off.
What problems is the product solving and how is that benefiting you?
I often say "we were Zoom before Zoom was cool." Even before the pandemic, my nationwide team relied on Zoom for meetings with each other and clients.
Zoom Helps Me Connect with Authors and Readers alike
What do you like best about the product?
The ease of sharing a zoom chat on FB live. I am able to easily share a link with authors and readers and host online book chats. To add, as a literary agent, I am able to easily schedule meetings with clients ---with or without video--- it is SO easy to send invitations either online through my professional facebook or to a personal email and it ALWAYS helps me keep track of time zones.
What do you dislike about the product?
I wish the pricing was in Canadian dollars. I do find it a bit pricey for someone who is in another country as I have to absorb the exchange rate. But I do feel it valuable
What problems is the product solving and how is that benefiting you?
During the pandemic a lot of book events moved virtual, I was concerned but Zoom was the best business investment I made in 2020 and it continues to be awesome for me.
Easy Connectivity For Important Meetings and Workshops!
What do you like best about the product?
It helps me reach clients and students anywhere at anytime. It was especially important during the lockdown to help my clients stay connected.
What do you dislike about the product?
I'm not a huge techie and Zoom is pretty easy all things considered. But when you change things, such as in an update, it does take me awhile to familiarize myself and get comfortable with it again.
What problems is the product solving and how is that benefiting you?
It has helped me expand my healing practice services and my workshops to reach individuals who want/need these services but can't/don't want to travel.
A key pillar to my productivity
What do you like best about the product?
The Zoom, Calendly, and Google Calendar integration has really changed my life for the better. I can let other people schedule meetings with me and Zoom automatically creates a corresponding meeting. I work with many government users and Zoom is approved on all of their networks, which is even better.
What do you dislike about the product?
It can sometimes feel like there are an overwhelming number of settings for a Zoom meeting.
What problems is the product solving and how is that benefiting you?
Zoom lets me meet with way more people every week than I could cover via phone calls and/or in person meetings.
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