Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Keeping Me Connected With The World
What do you like best about the product?
Zoom just works. I send a link, or my system automatically sends a link, and within minutes I'm talking to a client or friend or family member. I rarely have connection issues, and it syncs up with my automated system so I don't even have to do anything to make it work. Definitely one of my favourite apps that I recommend to everyone.
What do you dislike about the product?
It's not always the easiest to navigate. I've been using it for a while now and I sometimes still struggle to figure out how to do certain tasks. Maybe some kind of tutorial at the setup stage would be good?
What problems is the product solving and how is that benefiting you?
It's keeping me in touch with the world. I have clients in multiple countries and so Zoom is the easiest way to hop on a call or meeting with them and it just works every time. I even use it to stay in touch with my family!
Works great, does what I need
What do you like best about the product?
I switched to zoom from WebEx and a few other platforms several years before Covid because I wanted something that was easy to use and just worked. That's what I got. Its great.
What do you dislike about the product?
There's really nothing I don't like about the system.
What problems is the product solving and how is that benefiting you?
Being able to see someone's reaction is invaluable when interacting with clients.
Works well for me!
What do you like best about the product?
That I can share my screen and also get my client to share their screen so I can assist them in learning and troubleshooting our work together
What do you dislike about the product?
sometimes as I log in to have a zoom call - and I am a bit last minute - zoom wants to run ads by me or update something and it gums up my timing to get online with my client
What problems is the product solving and how is that benefiting you?
Training my clients working on an album creation software / doing conflict resolution mediations which utilizes rooms as needed /interacting in person with clients -- all benefit my entrepreneurial businesses
User friendly and professional
What do you like best about the product?
I love how simple and efficient it is. I can use it for both business and pleasure and feel confident with the tools I'm using.
What do you dislike about the product?
Troubleshooting can be difficult. I've had an issue with my screen view for some time now and I haven't figured out how to correct it.
What problems is the product solving and how is that benefiting you?
Connecting with people from across the country and the globe
The best of all the video meeting platforms!
What do you like best about the product?
Ease of use and flexibility for the widest number of users.
What do you dislike about the product?
Occasionally, I get invited to use other platforms. I would prefer to still use Zoom on my end and others can use theirs. Like iPhone to Android.
What problems is the product solving and how is that benefiting you?
Zoom is the closest thing to meeting in person. So many conversations and relationships can be advanced before meeting in person.
Zoom is a great place for online meetings!
What do you like best about the product?
I love the fact we can all still be in our offices and still meet with other people in different cities or states without having to leave our desks! Same with city pre-apps were able to meet with them without leaving our office.
What do you dislike about the product?
I think the least downfall would be it does allow people to not use their camera, but I also understand some people not being comfortable with that option. Overall though we don't have any complaints.
What problems is the product solving and how is that benefiting you?
I currently don't have any issues! We use zoom two times a week currently and love it! We find it very productive for what we need, and def. recommend it to anyone thinking of using it.
Great for Staffing Industry
What do you like best about the product?
Being able to schedule and host meetings for 3rd parties. I use it in the staffing/recruitment industry because I can arrange interviews and observe aswell.
What do you dislike about the product?
The free version has a limit to the length of meetings. This can cause disruptions to the interviews I host.
What problems is the product solving and how is that benefiting you?
Preventing the need to travel for companies who need to interview candidates from out of the area.
HIGHLY RECOMMEND...
What do you like best about the product?
We love zoom and the scalability of virtual meetings for our business. It saves us HOURS of driving around and doing consultations as we use it for our business. Also, now that we are able to be anywhere and talk with clients anywhere with "Real In Person" Meetings, it allows us to make better connections.
What do you dislike about the product?
There is not one thing we dislike about Zoom. From all of the solutions we've used in the past, zoom has been the best and the more reliable platform for our business and most widely adapted by our clients.
What problems is the product solving and how is that benefiting you?
Zoom is solving our ability to host meetings in all different places, different timezones and interact with our clients no matter where they are at. It allows us to scale the business and offer a great experience for our clients at the same time.
Very solid, reliable meeting service
What do you like best about the product?
Overall better video quality than competitors; easier to navigate, and the recording system is a great feature.
What do you dislike about the product?
When reaching out internationally, finding the right numbers in the directory is sometimes tough. That's it.
What problems is the product solving and how is that benefiting you?
Better training insights for our team w/recordings; better video quality for sales calls.
Use it Daily - No Longer have to go to office
What do you like best about the product?
It's a seamless program. Works very well for hosting online meetings for your day to day. I have also participated in some very large 500+ person meetings, which include advanced features such as closed captioning, language translators, the ability to unmute participants at will to answer questions, etc. It is a very broad and diverse tool.
What do you dislike about the product?
Nothing I really dislike. It would be nice if it could prompt you to disable video when bandwidth slows. Or if you could pin multiple speakers. Right now you can only pin one speaker, or use gallery or speaker mode. It would be cool if you could be in speaker mode, but still pin someone, or pin a couple folks at a time to a grid.
What problems is the product solving and how is that benefiting you?
Work from home! I no longer have to go into the office because of tools like zoom. The scheduling features and application integrations (API) are also pretty cool and help integrate with daily business life.
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