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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Computer Networking

It is very user-friendly stable and easy to use

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The thing that is most helpful about zoom is screen casting and having the ability to remote control another desktop. The audio quality is also very good. Shared screen resolution is also phenomenal.
What do you dislike about the product?
Sometimes when I'm working with older people they wonder why it's asking them to login all the time so maybe make it a little easier for older people to sign on without an account. Also in order to help other people with zoom stuff I wish that there was an option to see their zoom stuff while screen sharing.
What problems is the product solving and how is that benefiting you?
I'm able to have full meetings with all of my computer content sharing through screen sharing and sending files through chat to everyone or to direct people and it is fast. Sometimes we can meet on zoom instead of meeting in person and it saves everyone time.


    Verified User in Management Consulting

Zoom is a must for interactive virtual sessions

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom does a brilliant job of creating ways for people to interact in large virtual sessions. The breakout room functionality is easy to use and creates important opportunities for participants to connect and learn together. I love the features zoom continues to add and appreciate their responsiveness. Also, in most cases, it is seamless for people to join a zoom session, unlike other virtual platforms.
What do you dislike about the product?
The biggest issue occurs when people try to use zoom via the web, rather than the client. The interactive features, like whiteboard, and some others are less accessible.
What problems is the product solving and how is that benefiting you?
Delivering keynotes and workshops that were once done in person, with the limits on travel, etc, zoom has made that possible. Without zoom, things would be much more costly and feel less connected.


    Higher Education

I love zoom and have used it frequently, especially over the past 2-3 years of work.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of use, and ability to have multiple people easily visible in a large chat room (something that competitors struggle to do as efficiently as Zoom does).
What do you dislike about the product?
I do wish zoom had features outside of just video calling OR chat features within the individual calls. It would be nice to see zoom become more "all-encompassing" to have chat outside of just video calls and a chat log to go back on.
What problems is the product solving and how is that benefiting you?
Zoom is solving a lot of the issues when it comes to meeting digitally. Prior to zoom, meeting digitally was less of a "necessary" thing that it is nowadays. It makes my ability to work much more efficient knowing I can quickly chat with a collegaue or prospect from the comfort of wherever I am.


    Connery S.

Wonderful Customer User Experience

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Currently, we are using Zoom for hosting meetings of upwards of 100+ people. With the user controls, it allows for ease of "crowd control". We really enjoy using the Zoom backgrounds as well.
What do you dislike about the product?
Currently, we would like the option of moderators across the board for basic Zoom controls, using Zoom for interviews with multiple candidates is cumbersome when you have the need to mute individuals.
What problems is the product solving and how is that benefiting you?
Currently, I am not aware of any problems that I have that Zoom is working on. Other than the moderator controls for other individuals I can't think of anything else that needs changed.


    Izabela S.

Great tool. Easy to use with many options.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like the easiness of sharing screen during calls. I like that you can turn the video on and off and use white boards and share multiple screens like iphone screens during your call.
What do you dislike about the product?
Limited options in a free option. It should give a user all options available (even if the time is limited). The user should be able to view and use these options so they are more likely to subscribe to a paid version.
What problems is the product solving and how is that benefiting you?
It helps to communicate with people working across the world. It helps share information and become more productive. You can also record everything to review later on.


    Judith M.

I use Zoom all day long!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
We have been using Zoom since the very beginning of the pandemic. Zoom enabled us to have zero downtime in operations. We were able to serve our clients without skipping a beat.
What do you dislike about the product?
There's really not anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of being able to see clients during the pandemic when the world shut down but has made it easier for potential new clients to consult with the firm.


    FlyingRainbowLasagne A.

great tool for teaching remotely, have used it for 9 years

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I can reach an international student body, easily record archives of the presentation, and connect with many student effectively
What do you dislike about the product?
some challenges with students finding the right meeting: sometimes I am "in" the meeting, but zoom wants to open a new meeting and there is confusion, especially with pre-scheduled meetings
What problems is the product solving and how is that benefiting you?
i'm able to connect nonlocally with a large group of interested participants and share my work, and the video connection is stable and I use the whiteboard very effectively (I share screen extensively in my lectures)


    Cameron M.

Reliable, Easy Meeting Software

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The thing I appreciate most about zoom is how reliable it is, how it seems to always work for every client that I send an invite to. It opens without a lenghthy install and is very easy to understand.
What do you dislike about the product?
Very little negative to say. Every now and then, there will be a maintenance issue and the program won't open, but those occasions are few and far between and get fixed quickly.
What problems is the product solving and how is that benefiting you?
During the height of COVID the problem was obvious since in-person meetings were totally out of the question. But even now that we're pas that, it's a major time saver to be able to meet virtually from anywhere.


    Cosmetics

I recommend zoom to everyone I work with

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love the flexibility and creative touch that the features offer. I also love you can share screen and the whiteboard feature. I love how you can share a simple link and get your zoom across audiences!
What do you dislike about the product?
There is not much that I dislike however I think It would be beneficial to add a feature that would allow you to share music on the call during the zoom meeting
What problems is the product solving and how is that benefiting you?
It is helping me tremendously on my online businesses so I can host training calls and virtual events. It is so convenient


    Craig N.

Time Saver

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Face-to-face meetings are a thing of the past. Such a great time saver, convenient for everyone involved!
What do you dislike about the product?
Spotty internet connections can make the meetings difficult. Also, collaboration is hard with single person being able to speak at once.
What problems is the product solving and how is that benefiting you?
Helps meet with more clients faster. Saves a lot of time on travel